Orange City Council

Policy Committees (comprise all Councillors only)

Employment and Economic Development

Finance

Services

Infrastructure

Sport and Recreation

Environmental Sustainability

Planning and Development

Community Committees reporting to the Policy Committees – Members include Councillors and members of the public

Economic Development

Orange Health Liaison

Sister Cities

Audit and Risk Management

Spring Hill

Lucknow

Clifton Grove

Ageing and Access

Cultural Heritage

Community Safety and Crime Prevention

NAIDOC Week

Orange Regional Museum

Centenary of World War I

Orange Conservatorium and Planetarium

City of Orange Traffic (**statutory committee)

Floodplain Risk Management

Orange and Cabonne Road Safety

Orange Airport

Sport and Recreation (incl Bicycling)

Orange Showground

Australia Day

Companion Animals

Tidy Towns

Environmental Sustainability

Parks, Trees and Waterways

1 - In complying with the Local Government Act, the Environmental Planning and Assessment Act and other relevant legislation, decisions and planning are merit based, informed, impartial and consistent

1.1.1

Maintain the delegations and sub-delegations register

Delegations reported to Council annually, next due in September 2018. Sub delegations reviewed as part of the performance appraisal process and signed off annually.

Review delegations to the General Manager in November annually

Oct-Dec annually

Scheduled to be reviewed prior to September 2018

n

Update and distribute sub-delegations to staff in December annually

Oct-Dec annually

Sub-Delegations reviewed during the quarter as required

n

1.1.2

Provide information to Councillors on training and development opportunities

Training and Development opportunities were reported to Council.

Coordinate with the Mayor and the Councillors on Councillors training and development plans as per requirements in the Local Government Act

Oct-Dec annually

Personal Development/Training programs are being developed for individual Councillors as they complete the online Capabilities assessment (LGNSW) and ongoing training will occur as a result of this process.
This will be done in October/November 2018

n

Design the Councillor induction program following the September 2017 election

Jul-Sep

Comprehensive induction program undertaken and completed for Mayor and Councillors during September - December 2017

n

Implement and manage the delivery of the Councillor induction program following the September 2017 election

Jul-Sept, Oct-Dec

Comprehensive induction program undertaken and completed for Mayor and Councillors during September - December 2017

n

1.1.3

Undertake testing of Council's Business Continuity Plan

14 emergency diagrams for Council buildings have been completed in compliance with AS3745. In addition, emergency flip charts for wardens and staff have been completed for easy reference and use.

Business Continuity Plan tested and reviewed in December annually

Oct-Dec annually

14 emergency diagrams for Council buildings have been completed in compliance with AS3745. In addition, emergency flip charts for wardens and staff have been completed for easy reference and use.

n

1.1.4

Maintain the enterprise risk management system

The Enterprise Risk Management System was maintained during the quarter. A number of responsible staff had left council and tasks were reallocated where required. In addition a number of completed projects were also archived.

Annual review of Corporate Risk Register and report to Council via the Audit and Risk Management Committee

Each quarter annually

The Corporate Risk Register was reviewed and reported to the March Audit and Risk Management Committee

n

Compliance reporting quarterly to Directors

Each quarter annually

Compliance reporting was provided to the Audit and Risk Management Committee at its meeting on in the third quarter. The compliance reporting through this Committee will be forwarded to Directors via their weekly meeting.

n

Deliver an internal audit program based on the corporate risk issues with reports on progress against the program made to Council on a quarterly basis

Each quarter annually

Internal audit program delivered during the quarter in accordance with the Internal Audit Program

n

1.1.5

Ensure Council maintains an internet and social media presence reflective of Council activities, services and facilities

Audience engagement with Council’s online resources is increasing.
During the last quarter, 11,200 people went to Council’s Your Say Orange site to read articles and participate in surveys.
There were three live projects at the time. One on the adoption of the budget, another the CSP and a third on the Stronger Country Communities funding.  These projects attracted more than 500 ‘engaged’ users. This means out of the 11,000 people who went to the site, about 5 per cent participated in a survey or asked a question. There are 1471 registered users of the site.

Increase social media engagement and reach by 25%

April-Jun

Council’s social media footprint is increasing in line with indicator.

n

Maintain the Council website with weekly updates

Each quarter annually

The main Council Facebook page had a weekly reach of about 10,000 people minimum to a maximum of 20,000.
Council’s other Facebook pages and Instagram and Twitter accounts are growing steadily.

1.2.1

Manage Council’s records system

All incoming letters and emails to Council are registered into the Records system on a daily basis and allocated to the responsible staff member for action. Records staff have had some process changes to ensure ongoing compliance. Records System Training program developed and ready for implementation.

All incoming letters and emails to Council registered into Council's system daily and allocated to appropriate staff member

Each quarter annually

All incoming letters and emails to Council were registered into Council's electronic records management system. Over 6200 incoming letters and emails were registered in this quarter.

n

1.2.2

Provide financial reporting with reference to the Long Term Financial Plan and the Delivery/Operational Plan requirements

March quarterly budget review completed. Annual financial statements were lodged on schedule with the Office of Local Government by the due date of 31 October 2017.

Quarterly reports presented to Council within two months of the end of each quarter

Each quarter annually

March Quarterly review presented to Council on 15 May, with resolution to accept slightly revised version made on 5 June 2018.

n

Annual financial statements finalised by November

Oct-Dec annually

Annual statements lodged with OLG by due date of 31 October 2017.

n

1.2.3

Establish and support Council meetings, policy committees and Council's community committee network

Support provided for Council Meetings, Councillor Briefings and Committees over the quarter.

Prepare and distribute agendas and reports for Ordinary Council and policy committee meetings within three business days of the meetings

Each quarter annually

Agendas and reports prepared in accordance with timeframes.

n

Review Council's community committee network structure in September annually

Jul-Sep annually

To be reviewed by September.

n

Establish the annual committee meetings schedule in September annually

Jul-Sep annually

To be reviewed by September.

n

Undertake a strategic planning session with all community committees in September-December annually

July-Sept, Oct-Dec annually

To be reviewed September/October 2018.

n

Review charters of community committees in October annually

Oct-Dec annually

Reviewed and adopted during Qtr3. Review Oct-Dec.

n

Annual report from the Audit and Risk Management Committee by April annually

Apr-Jun annually

The Annual Report from the Audit & Risk Committee was presented to Council in April 2018.

n

Report of complaints under Council's code of conduct to Council by December annually

Oct-Dec annually

To be reviewed in October.

n

1.2.4

Implement information technology strategy initiatives

NBN has been installed at various sites and all lines have been changed over prior to the notified disconnection dates. Standard Operating Environment to involve move up to Windows 10, along with Office 2016,
as standard across the organisation is continuing with all PC's/laptops due for replacement this Financial Year completed. Now concentrating on pre-existing PC's/laptops being upgraded.
Website redesign has progressed to stage where it is ready to be rolled out. It will be rolled out in stages due to its large amount of content. A Security review has been undertaken on our network by an independent third party and
recommendations will be implemented to further tighten security around our systems. The remote access to Council's computer systems has been reviewed and a document prepared to allow for upgrading by IT staff.

Records system integration with Land and Property system

Oct-Dec

Cannot occur until after upgrade of AUTHORITY System to v7 which will not occur until next financial year.

n

Services review - security, website software (internet and intranet)

Apr-Jun annually

New website being established by Communications section and IT. Security review conducted by third party in May/June 2018.

n

CCTV network review and systems improvement plan

Apr-Jun annually

This is a project with Technical Services.

n

Review NBN impacts on Council

Jul-Sep annually

Working with Telstra to implement NBN on all landlines by April 2018.

n

Investigate e-planning initiatives and impacts and potential solution design

Oct-Dec annually

Building Certification data reporting is next requirement due by 1st July 2018.

n

Standard operating environment developed and maintained

Jul-Sep annually

This is an ongoing process requiring constant review to ensure it is kept up to date. Moving to Windows 10 across organisation.

n

Councillor download and online information system solution refreshed

Oct-Dec

Using One Drive for this solution.

n

Telemetry network review and hardware refreshment program

Oct-Dec

RFQ sent out in November regarding a review of Telemetry system and improvements. Meetings have been held with Hunter H2O who were the successful firm. Currently short listing requirements.

n

Customer request management system review

Year 2

Due in 2018/19,

n

1.2.5

Achieve maximum return on the investment of Council's funds whilst adhering to all applicable legislative requirements and Council's policy

Monthly reports have been completed and submitted on time to Council for the final 3 months of the financial year. The annualised average interest rate of Council’s investment portfolio continues to exceed Council benchmarks.

Monthly reports to Council on the performance of the investment portfolio

Each quarter annually

All monthly reports for 4th quarter presented to and resolved by Council.

n

1.2.6

Review and implement operational efficiency opportunities

A number of reviews, assessment and improvement projects have been undertake this year to identify and address operational efficiencies and compliance.  This has included: Internal Audit Review of Payroll systems; external review of Internal Audit and technology security; internal review of contractor performance reporting, management of legal professional privilege, EFTPOS payment facilities, Scout Centre operations, insurance contracting, functioning of Visitor Information Centre, developments contributions plans, levels of service review, community engagement review as part of the Community Strategic Plan, impact of child care subsidies on business modelling, gateway design (concepts for Dairy Creek Road intersection with Highway), assets management plans and strategy and TCorp credit arrangements.  Quality assurance, improvement reviews and internal audits commenced for section 94/64 contributions, high value procurement processes and e-procurement.

Consideration of actions and efficiencies from the activities identified in the Fit for Future Improvement Plan reported to General Manager and used to inform future budgets

Apr-Jun annually

A comprehensive range of activities have been undertaken by the new Director and predecessor to support operational efficiency and continuous improvement arising from the Fit for Future Improvement Plan and Enterprise Risk Management Plan.

n

1.3.1

Provide a framework for development in the City through Council's local environmental plan, plans of management and development control plan

Document being sent for desktop publishing

Develop and have adopted a new City-wide development control plan by the end of 2017

Jul-Sep, Oct-Dec, Jan-Mar, Apr-Jun

Progressing

n

1.3.2

Review and report on the five key areas of our environment (water, air, biodiversity, soil, salinity) through preparation of the state of environment report

No Comments

Publish the annual statement of environment report by November

Oct-Dec annually

RSOE underway with consultant as per yearly schedule

n

1.3.3

Support the Local Emergency Management Committee

Continuing to support the Local Emergency Management Committee. Local Emergency Management Committee and Regional Emergency Management Committee meetings were both held in Orange in the quarter

Support local emergency planning in conjunction with key agencies

Each quarter annually

100%

n

1.3.4

Support the Rural Fire Service

Material support provided through administration of the financial accounts in the second quarter. Council staff attended Management and Liaison meetings in the second quarter

Provide ongoing support and advice to quarterly Bush Fire Management Committee meetings and Bush Fire Liaison meetings

Each quarter annually

100%

n

1.3.5

Develop and implement the suite of integrated planning and reporting documents

The suite of integrated planning and reporting documents for 2018/19 were developed with an excellent graphic design for better reading for adoption by Council in this quarter.

Comprehensive review of the Community Strategic Plan by June 2017

Jan-Mar

Completed in the third quarter.

n

Annual minor review of the Community Strategic Plan by February annually

Jan-Mar annually

Completed in the third quarter.

n

Finalisation of the Delivery/Operational Plan by June annually

Apr-Jun annually

Adopted by Council at is meeting on 19 June 2018, after 28 days of exhibition.

n

Review of the Resourcing Strategy by December annually to via the Long Term Financial Plan, the assets planning documents and the Workforce Management Plan

Oct-Dec annually

Completed in the second quarter.

Oct-Dec annually

Completed in the second quarter.

n

Undertake quarterly reviews of the Delivery/Operational Plan and report to Council

Each quarter annually

The third quarterly review for 2017/18 was reported to Council on 5 June 2018.

n

1.4.1

Maintain a framework of relevant policies and procedures

Council adopted 8 Strategic policies during the quarter and resolved to place 18 on exhibition. The review of the strategic policies continues and will also include Operational policies to be review by each area.

Facilitate the review of strategic policies annually, with the code of conduct reviewed by March, the code of meeting practice reviewed by April and Councillors' payment of expenses and provision of facilities policy reviewed in September

Each quarter annually

Council adopted 8 strategic policies during this quarter and placed 18 on exhibition during the quarter.

n

Facilitate the review of operational policies annually

Each quarter annually

1 Operational Policy was reviewed during the quarter. An Operational Policy Review framework has been developed and will soon be conveyed to responsible council staff.

n

1.4.2

Ensure Councillors are made aware of key policy requirements

Advice on key policies was provided during the quarter - Key policy advice is provided to Council via reports to Council.

Provide advice on key policy and legislative changes as required

Each quarter annually

Advice on key policies was provided during the quarter - Key policy advice is provided to Council via reports to Council. Preparation for the next Quarter and the Review of the Payment and Expenses Policy for Councillors to occur.

n

1.4.3

Maintain and implement the Disability Inclusion Action Plan 2017/21

A review of actions completed across Council to be prepared for Annual Report.

Maintain and implement the Disability Inclusion Action Plan

Each quarter annually

Review scheduled for August 2018

n

2 - Provide multiple opportunities for the community to engage in planning, policy and advocacy for the development and direction of the City of Orange, recognising the special needs of older residents and people from culturally diverse/non-English speaking backgrounds

2.1.1

Promote Council's activities through media releases and media briefings, and host community information sessions when appropriate

Council released 47 media releases during the last quarter covering a range of news and events.

On average Council’s media department handled about 15 media requests per week requiring various actions such as providing statements, background briefings, arranging interviews or setting up media opportunities.

Provide at least one media briefing per week

Each quarter annually

Briefings provided daily.

n

Issue media releases at a minimum of one weekly

Each quarter annually

Averaged close to four weekly.

n

Issue bulletins through the Council E-news service monthly

Each quarter annually

Issued monthly.

n

Implement Council-wide Style Guide to inform communications documents, websites and social media presence

Apr-Jun annually

Style Guide implemented and roll out continues.

n

2.2.1

Provide a highly-responsive customer service function

Council continues to provide a responsive service to customers. Issues reported via the website, phone or email are allocated to the responsible staff for attention within two business days.

Remind all staff of their obligations under Council's customer service obligation policy by June annually

Each quarter annually

The Customer Service Obligation Policy was reviewed in February 2018. New staff are provided with these requirements with induction processing. Communication to all staff to be reviewed in following quarter.

n

All issues reported via Council's website or by phone/email to Council allocated to relevant staff member for attention within two business days

Each quarter annually

This is undertaken on a daily basis. 2,709 customer requests were received during this quarter and 68% of these have been completed.

n

Continue to provide after-hours call answering service

Each quarter annually

The after-hours service continued with Onwatch. From the next Quarter this will be taken over by Alarm Australia as part of the new security tender.

n

2.3.1

Maintain membership of key lobby groups to advance regional priorities

Membership was maintained on key lobby groups.

Build on relationships with key lobby groups including but not limited to:
- Centroc
- Regional Development Australia
- Inland Forum
- NetWaste
- Central West Libraries
- Bathurst Orange and Dubbo Alliance
- Association of Mining Related Councils
- Local Land Services
- Government Ministers and departmental officers
- LGNSW

Each quarter annually

The following meetings were attended by the General Manager, Mayor or Councillors during this period:
Centroc Executive and GMAC, 3 May 2018
Mining and Energy Related Councils, 11 May 2018
Regional Development Australia, 16/17 May and 6 June 2018
Centroc Board Meeting, 24 May 2018
Netwaste Forum, 25 May 2018
Evocities, 20 June 2018

n

3 - Provide appropriate frameworks that promote the identification, growth and development of current and future leaders, recognising the special needs of older residents and people from culturally diverse/non-English speaking backgrounds

3.1.1

Ensure all requirements for the conduct of the election are undertaken within required timeframes

All actions completed.

Ensure all advertising is conducted in accordance with time frames set by the NSW Electoral Commissioner

Jul-Sep

Completed in first quarter

n

Assist the NSW Electoral Commissioner in conducting the 2017 Local Government Election

Jul-Sep

Completed in first quarter

n

Prepare materials to provide potential candidates

Jul-Sep

Completed in first quarter

n

3.2.1

Implement the Workforce Management Plan

The Staff Consultative Committee met in June 2018 and reviewed the draft Workforce Plan, Learning and Development Plan and draft Flexible Working Arrangements Policy.
The Health and Safety Committee met in May 2018 and reviewed the Fatigue Management Policy and Procedure.
The review of the Safety Management System has commenced.
Wellness programs during the quarter included the annual flu clinic.
Scheduled WHS audits and inspections were completed in the quarter.

Undertake a follow-up employee satisfaction survey and link results into review of the Workforce Management Plan Action Plan

Jan-Mar and Year 3

Scheduled in Workforce Plan for first half of 2018/19

n

Complete the action plan outlined in the Equal Employment Opportunity Management Plan

Apr-Jun annually

Update provided to Consultative Committee in June 2018 with new plan under development.

n

Review employer branding and promotion of Council as an attractive career option

Jan-Mar

Attendance at school job expo in quarter and promotion to schools of Council as an employer through work experience program.

n

Continue to maintain the Staff Consultative Committee and Work Health and Safety Committee to ensure staff engagement and policy consultation

Each quarter annually

The Staff Consultative Committee met in June 2018 and reviewed the draft Workforce Plan, Learning and Development Plan and draft Flexible Working Arrangements Policy. The Health and Safety Committee met in May and reviewed the Fatigue Management Policy and Procedure.

n

Staff Training Plan developed and implemented

Apr-Jun annually

Draft 18/19 Learning and Development Plan developed.

n

Complete actions from Council's Safety Plan including implementation of the review of Council's Work Health and Safety Management System, implementation of the wellness programs and health surveillance and develop and deliver the framework around musculoskeletal injuries and manual handling

Jul-Sep, Oct-Dec, Jan-Mar, Apr-Jun

The review of the Safety Management System has commenced.  Wellness programs during the quarter included the annual flu clinic.

n

Implement the new online training system

Oct-Dec, Jan-Mar

not due this quarter

n

Undertake AS4801 Work Health and Safety Management System audits and inspections across Council work sites

Each quarter annually

Scheduled WHS audits and inspections were completed in the quarter.

n

Continue to rollout leadership programs including recruitment, performance management and new manager induction

Oct-Dec and Year 3

Leadership training included in the draft Learning and Development Plan.

n

3.3.1

Apply Council's adopted donations and grants policy to support the community

Council's donations policy has been applied consistently and in a timely manner during the final quarter of the financial year.

Report requests for support to Council quarterly

Each quarter annually

Requests for donations are reported to Council as each request is received. During this quarter, $56,326.00 ($6,326.00 from Emergent Funding and $50,000 from the Orange Cycle Club project budget) was given or committed to the following entities:
• Orange Show Society (portable toilets at Naylor Pavilion)
• Orange Christian School (Thanksgiving Service 2017)
• Orange Triathlon Club (storage shed at Gosling Creek)
• Orange Cycle Club (replacement of top rail and wire mesh of the fence at Orange Velodrome)
• Orange Mountain Bike Trail Club (upgrade of the Lake Canobolas Mountain Bike Trail Park)

n

4 - Build on the capacity of the City as a leader by participating in local, regional, national and global organisations, networks and initiatives

4.1.1

Engage with State and Federal Governments on funding and policy matters

Large amount of work was completed around funding submissions to both State and Federal funding rounds.

Report activities of the Council showing the advocacy on emerging strategic matters important to the City and region

Each quarter annually

Engagement occurred during this period in relation to funding and regional priorities with the following Government Agencies/representatives:
Rick Colless, NSW Legislative Council, 12 June 2018
Don Murray and Nick White, Premier & Cabinet, 26 June 2018

n

4.2.1

Maintain sister cities relationships with Timaru, New Zealand; Ushiku, Japan; Orange, California; Mt Hagen, Papua New Guinea

The Sister Cities Community Committee received approval from Council to host a community appeal to benefit communities in PNG affected by the recent earthquake. The committee is exploring if the successful program which brought two residents of Mt Hagen to Orange for skills training can be repeated.

Support opportunities for cultural exchange

Each quarter annually

Limited cultural exchange during quarter.

n

Finalise employment skills exchange program with Mt Hagen

Oct-Dec annually

Completed in the second quarter.

n

5 - Provide a broad range of equitable and affordable opportunities for the community to enjoy a healthy and active lifestyle

5.1.1

Engage with the community in the planning and development of public open space

Committee established. Meeting schedule in accordance with Council Resolution

Reviews undertaken

Through the Parks, Trees and Waterways Community Committee and other community workshops engage on two occasions per year in the development of public open space

Jul-Sep, Jan-Mar annually

Completed

n

Cook Park Master Plan reviewed by December 2017, then annually

Oct-Dec annually

Completed

n

Botanic Gardens Master Plan reviewed by December 2017, then annually

Oct-Dec annually

Completed

n

5.1.2

Increase and improve public open space accessibility and facilities for a broad range of members of the community

Design completed. Awaiting funding announcement to commence project

Sir Jack Brabham Park Sports Centre - Stage 1 commenced

Oct-Dec

Awaiting funding announcement to commence project

n

5.1.3

Increase utilisation and functionality of the Orange Showground

Council continues to upgrade facilities at the showground to increase its patronage.

Develop and implement a plan for the improvement and increased utilisation of the Orange Showground

Each quarter annually

Council continues to work with stakeholders to improve the utilization of the showground. Funding submission for Toilets to be constructed adjacent to Naylor Pavilion to be submitted under SCCF round 2 funding.

n

Upgrade the toilet facilities, Dalton Pavilion and arena fencing completed

Jan-Mar

Works on upgrade of toilet facilities and Dalton Pavilion have been completed. Council seeking funding for upgrade of Arena.

n

5.2.1

Implement maintenance programs/activities to ensure parks infrastructure (seats, signs, fences, pathways and playgrounds) are maintained to service levels as outlined in the Public Open Space Asset Management Plan

Playground safety inspection continue to be undertaken on a monthly basis; major repairs were identified during the reporting period, with replacement parts order and work scheduled to replace all decks to the Somerset Park playground.

Engage playground consultant to undertake safety audit for compliance with Australian Standards every three years

Years 2 and 4

Will commence next year

n

Undertake playground inspections for each playground on a monthly basis

Each quarter annually

Inspections undertaken on a monthly basis

n

Re-oil the Orange Adventure Playground by June every two years

Years 2 and 4

Will commence next year

n

5.2.2

Implement the renewal and enhancement of recreational assets

Installation of sight screens at Wade Park to enhance the level of facilities and meet player expectations has commenced with rails installed.

Awaiting delivery of rotating day/night cricket screens currently under fabrication.

Wade Park - undertake subsoil drainage to western quarter of the field

Oct-Dec, Jan-Mar

Deferred awaiting funding to undertake works

n

Sir Jack Brabham Park greenkeeper's compound hard surface machinery area

Jan-Mar

Deferred awaiting funding to undertake works

n

Upgrade play facilities

Year 2

Will commence next year

n

Sir Jack Brabham Park - installation of playground

Year 2

Will commence next year

n

Max Stewart Oval - installation of training lights

Year 3

Current year project - lighting design for training level floodlighting commissioned.

n

Rosewood Oval - installation of training lights

Year 2

Will commence next year

n

Construct Robertson Park toilets

Year 2

Will commence next year

n

Moulder Park master plan works

Apr-Jun annually

Will commence next quarter

n

Replacement of pedestrian timber bridges in Moulder Park

Apr-Jun and Year 2

Deferred awaiting funding for next stage of bridge replacement

n

Orange Botanic Gardens - Koori Walk

Year 4

Will commence in Year 4

n

Lake Canobolas Reserve - enhance the dugout area

Jan-Mar, Apr-Jun

Planning commenced

n

Camping facilities in Lake/Mount Canobolas precinct

Year 2

Will commence next year

n

6 - Encourage and support the development and growth of sport, recreational, healthy and active-living pursuits that are inclusive and adapted to the needs of a diverse community

6.1.1

Conduct and implement an annual planning process to assess the needs of our ageing population in line with the principles of an Aged Friendly Community

Action plan items reviewed at each Committee meeting. Feedback from CSP reviewed and utilised in planning process.

Annual planning session with ageing related services community committee to create action plan and adoption by Council

Oct-Dec annually

Plan completed

n

Report on implementation of the approved ageing related services action plan

Each quarter annually

Report completed after each Committee meeting

n

6.2.1

Work with existing and emergent groups to enhance and develop sporting and recreational infrastructure and activities

Council continues to work with sporting groups for the development of sporting infrastructure. Sport and Recreation Committee to consider priorities for infrastructure

Implement Council's sports facility program (minor grants)

Jan-Mar annually

Completed

n

Development of Cricket Centre of Excellence - Wade Park

April-June and Years 2 and 3

Works scheduled to complete 2019

n

6.2.2

Develop the Mount Canobolas precinct

Development of the MT Canobolas precinct is predicated on an amendment to the Plan of Management. Council continues to work with NPWS in this regard

Development the Mount Canobolas precinct for mountain bike activities

Years 2, 3 and 4

Council continues to work with NPWS to seek an amendment to the plan of Management. Council has responded to the draft amendment and will participate in public comment during the public exhibition period.

n

6.2.3

Fund works at the Scout Camp

Council submitted a grant application under the Tourism Demand Development Infrastructure program. Improvement works undertaken on site.

Report on facilities upgraded

Each quarter

Continue to meet regularly with the Scouts Steering Committee.  Safety issues identified and rectified, including replacement of bar heaters, bunks, curtains, locks, electrical and handyman services.  The facility has been fully cleaned and ground maintenance undertaken by Wangarang.  New sewerage lines to the site has been installed. Site bookings are now through Events Officer. 1 grant application submitted.

n

6.2.4

Install ABC Emmaville documentary in Emmaville Cottage

ABC Documentary installed in Emmaville Cottage.

Installation of secure television stand and video

Apr-Jun

Projector and video installed in Emmaville Cottage

n

6.3.1

Support and work with sporting organisations to secure events for the Orange region

Through Council's Sporting Event Attraction Program, Orange was successful in securing two sporting events of state significance during the reporting period.

Support at least five major events annually sourced by agency

Apr-Jun annually

Orange successfully hosted the two following events during the fourth recording period:
Shute Shield Rugby - Eastern Suburbs V Parramatta (televised live on 7mate)
NSW U/14 State Rugby Championships.

n

Identify and attract an additional two major state/national sporting events to host

Apr-Jun

n

6.3.2

Operate the Orange Aquatic Centre

Council operating the Orange Aquatic Centre in accordance with Council's policy and industry guidelines.

Ensure the Centre complies with Royal Life Saving Society and NSW Health guidelines through satisfactory results in all audits

Oct-Dec annually

Council operating the Orange Aquatic Centre in accordance with Council's policy and industry guidelines.

n

Maintain 90% occupancy rate for all learn-to-swim classes

Each quarter annually

LTS classes fully subscribed

n

Deliver the Aquatic Centre capital works program

Apr-Jun annually

Capital works being conducted in accordance with Capital Works Plan

n

6.4.1

Provide recreational activities for older people, people with a disability and younger people to support healthy and active living

Ongoing sport and recreation programs for young people have been provided through Youth Services - Nations,

Provide recreational activities including after school and school holiday activities for identified young people

Each quarter annually

After school care and vacation care

n

Compliance with the Commonwealth Home Care Standards, NSW Disability Service Standards, NSW Disability Inclusion Act 2014 and the Children and Young Persons (Care and Protection) Act 1998

Apr-Jun annually

All Standards and legislative requirement met.

n

Provide a range of recreational activities as part of Seniors Week and International Day of People with a Disability annually

Oct-Dec, Jan-Mar annually

Senior Festival  and International Day for People with Disability successfully celebrated.

n

6.4.2

Support and work with community organisations and agencies to develop and operate programs which have a positive impact on community health

Council conducted a community event designed to have a positive impact on community health during the reposting period. This was the third which was the third event supported

Provide support for three events annually

Apr-Jun annually

Council conducted another Try2Wheels session on Saturday, 16 June 2018 at the new southern cycleway in Nelson Park.
The Try2Wheels sessions are a great opportunity for non-riders and occasional riders of all ages to test a range of bikes in a relaxed and safe environment and are designed to breakdown barriers that prevent people from riding to work or for recreation.

n

6.4.3

Engage the community in the Parks Alive program and environmental activities

During the 4th quarter 9 community engagement events were held with a total of 123 community members participating in the events and 2200 trees, shrubs and grasses planted.

Two of the events were educational events with  a group of home schooled students visiting the Gosling Creek Precinct. The events were held at Lake Canobolas, Waratah Wetlands, Ploughman's Hill Estate, Bel Air and Clifton Grove.

Deliver four school programs, four educational programs and four community events per annum

Apr-Jun annually

123 community members, 2200 plants put in the ground.

n

7 - Encourage resident and government involvement to ensure a supportive and safe City

7.1.1

Engage the community in addressing crime

Community Crime and Safety Committee meeting held in May. The new Central West Police District was reported to be well resourced with more police available for operational duties.
Community Safety Precinct Committee held by Central West Police District in June  provided statistics for previous year. Most crime areas have seen reduced incidence however steal from motor vehicle and steal motor vehicle numbers have increased, particularly for trades people. Assistance with promotional materials to increase awareness was requested.
Liquor Accord update included statistics for alcohol related crime in licensed venues over the past 8 years are 45% lower.

Participate in the Orange Liquor Accord

Each quarter annually

Meeting attended by the Road Safety Officer

n

Promote the Operation Never Again program

Oct-Dec, Jan-Mar annually

Media campaign and forum provided.

n

Participate in relevant crime prevention networks

Each quarter annually

All crime prevention network meetings attended.

n

7.1.2

Evaluate the implementation of the Children (Protection and Parental Responsibility) Act 1997 using collected data and community perception surveys

Community Safety Committee Action plan updated. Safer Communities Grant successful - to provide increased lighting, CCTV and bollards across the LGA with an emphasis on Glenroi and Bowan areas.

Compile and submit six monthly reports to the Attorney General on the implementation of the Act

Oct-Dec, Apr-Jun annually

Annual reports submitted

n

7.2.1

Conduct the Orange and Cabonne Road Safety Program

Free Cuppa continued through this period. Successful application for Road safety Action plan form the RMS. Be Seen Be Safe campaign provided and request for mandatory Council headlights on 24/7 provided. Effective social media campaigns across digital platforms. Observation studies for Council Engineering Branch.

Deliver the Road Safety Officer Action Plan

Each quarter annually

Plan completed.

n

7.2.2

Manage companion animals within the City

Ranger Services have done an outstanding job taking on additional workload managing an animal shelter for Council.  The level of service provided to the public has indeed increased owing to assistance from the Canobolas Family Pet Hospital who provide a drop off point for stray animals and attempt to find the animals of stray animals before Council becomes directly involved.  This work leads up to the tendering for new pound services in the coming reporting year.
A review of the Companion Animals Management Plan has commenced using the Companion Animals Community Committee and will conclude in the upcoming reporting year.

Review the Companion Animals Management Plan annually

Apr-Jun annually

To conclude in following reporting year.

n

Deliver ranger services

Each quarter annually

Delivered to agreed service levels

n

7.2.3

Manage abandoned articles within the City

Staff regularly report abandoned trolleys and articles.  Some impounding of trollies and vehicles took place during the last quarter.

Report abandoned shopping trolleys to stores

Each quarter annually

Regular use of trolley reporting lines and also impounding of trollies has been undertaken

n

8 - Support the growth and development of a responsive, creative, innovative, learning and culturally-rich community that is inclusive and adapted to the needs of a diverse population

8.1.1

Implement the Central West Libraries Strategic Plan

All scheduled actions in the Central West Libraries Strategic Plan were implemented.
Re-alignment of collections into Genres continued across the service.

Actions implemented in accordance with the Central West Libraries Strategic Plan

Each quarter annually

All scheduled actions in the Central West Libraries Plan were implemented

n

8.1.2

Implement the Orange Civic Theatre and Orange Function Centre Strategic Plan

Orange Civic Theatre has worked towards its strategic goals in the final quarter taking advantage of a diverse selection works.  The Theatre has continued to work with Councils Cultural partners to ensure cross promotional prospects have been capitalised upon, incorporating opportunities with the Library, Museum and Care Facilities where possible.

Actions implemented in accordance with the strategic plan

Each quarter annually

Actions were implemented in accordance with the Orange Civic Theatre and Orange Function Centre Strategic Plan.

n

Actions implemented in accordance with the programming plan

Jan-Mar annually

2018 season implemented with a diverse program of local, national and international work on offer. A strong program including drama, dance, circus, opera, musical, comedy, Shakespeare and children's works in place.

n

Actions implemented in accordance with the marketing plans

Jan-Mar annually

Actions were implemented in accordance with the Orange Civic Theatre and Orange Function Centre Marketing Plan.

n

8.1.3

Ensure the Orange Civic Theatre is well-equipped and facilitated community resources able to accept and develop touring performance art product

Regular equipment audits in place ensuring the asset is maintained within budget at the highest possible level.

Sound, lighting, staging and maintenance implemented in accordance with asset management

Oct-Dec, Apr-Jun annually

Regular equipment audits in place ensuring the asset is maintained within budget at the highest possible level.

n

8.1.4

Engage the community in the development of the Region Art Gallery's programs

in Q4 - The Gallery began implementing the successful applications from the callout for exhibition proposals in December 2017. The Exhibition Appraisals group met on 28th February and planning has been underway in Q4 with individual artists and groups from the community for the delivery of our programs.

Meet biannually with the advisory group to assess exhibition proposals

Each quarter annually

We have postponed our second meeting in 2018 until we have a detailed project plan for the Gallery extension and a clearer idea how this will impact our current programs.

n

Seek input from teachers in the development of the educational program on an ongoing basis

Each quarter annually

Cecilie Knowles, Public Engagement and Education officer at the Gallery has been liaising with teachers from across the region at conferences and individually. Planning is underway to include many schools in the Young Archies award in February 2019. Content for this exhibition will be developed in partnership with Glenroi Public and Spring Hill schools with others to come.

n

Provide opportunities for individuals and community groups to propose exhibitions and associated programs, through application on Gallery's website, with applications assessed biannually

Each quarter annually

The Gallery regularly receives proposals via our website and through meetings which are being gathered for our next Exhibition Appraisal meeting in 2019.

n

8.1.5

Improve the visitor experience through increased functionality of galleries and associated public spaces

Work on the refurbishment of the East/West Room commenced in February, and we experienced frustrating delays. The rooms were completed in July 2018 and the Grant from CreateNSW has been acquitted.

Install windows in West Room

Year 2

A large 2m x 2m window has been installed and has transformed the room.

n

Replace blinds

Year 2

Blinds in East and West rooms now replaced with double layer for privacy and light control.

n

Upgrade furniture

Year 2

10 new workshop tables and 52 chairs have been purchase and are now in use.

n

Install data projector and associated equipment

Year 2

State of the art projection, sound and data capacity now installed.

n

8.1.6

Profile the Gallery and engage the community in its programs through media coverage, advertising and promotional elements

The Gallery has been developing public engagement programs alongside our exhibition programs, which include increased digital advertising and presence through Social Media. We have also developed a number of high-end publications such as the "Interiors" exhibition catalogue (84 pages, fully illustrated) with support from the Gordon Darling Foundation.

Ensure exhibitions and programs are promoted through print and other media, advertising is placed and promotional elements such as brochures and signage are produced

Each quarter annually

the gallery has developed a number of promotional and education publications both in print and online.

n

8.1.7

Reduce the carbon footprint of the Gallery

The capacity of the Gallery due to short staffing has meant that we haven't managed to address this as we'd have liked. It remains high on the agenda for the future when we return to a full staffing quota.

Investigate energy efficient devices for gallery lighting

Year 2

This wasn't fulfilled due to staff limitations but we'd still like to pursue it in the next phase.

n

8.1.8

Manage the Museum collection to museum industry standards

New acquisitions are accessioned, catalogued and stored to museum industry standards.

Complete the migration of database records to the new content management system (Vernon)

Year 2

Collection records are put on Vernon Content Management System

n

Maintain up-to-date records to reflect acquisitions and disposals and new information located about the works held in the collection

Each quarter annually

Up to date records are kept of all acquisitions and disposal of collection items on Vernon Collection Management System

n

Identify and pursue funding opportunities for improvements to collection storage facilities

Apr-Jun annually

Museum staff continue to identify and seek funding opportunities for improvements to collection storage facilities

n

8.1.9

Deliver the Orange Regional Gallery exhibition, education and public programs

The Gallery presented a range of high quality exhibitions over this period which ranged from large scale community engagement exhibitions with the works of over 130 local artists to Art Museum grade exhibitions of major works by Australian painters, featuring loans from the major institutions in Australia such as the National Gallery and the Art Gallery of New South Wales.

Plan and implement program of exhibitions in accordance with the exhibition timetables and budgets

Each quarter annually

A wide range of high quality exhibitions were delivered according to our triennial funding agreements

n

8.1.10

Delivery the annual performing arts program

The take up for the 2018 Subscription Season and theatre program has commenced with take up in line with previous years.
Programming for the 2019 Season continues.

Develop and implement an annual subscription season and performing arts program across a diverse range of genres

Jan-Mar annually

The 2018 season comprises of a variety of product and includes cross divisional opportunities, Indigenous, music, dance, circus, children's productions, workshops, mainstream and challenging performances.

n

Present a dedicated annual children's program for primary and secondary students

Oct-Dec annually

The 2018 Children's dedicated season has been presented to schools and the up-take has commenced. 2018 sees four dedicated children's works (with fifteen performances) with a variety of performances and engagement opportunities considered.

n

Provide support and assistance to schools and the Orange Eisteddfod Society to present well-managed programs

Each quarter annually

Orange Eisteddfod has 22 days booked between the theatre and the Function Centre. Schools performances booked - six. Local dance schools - seven.

n

Develop an annual satisfaction survey of patrons and hirers

Jan-Mar annually

In development - to be delivered with the 2019 season package.

n

Develop and facilitate a school holiday acting/drama program

Oct-Dec annually

The dedicated workshop program scheduled for the 2018 April school holiday was fully subscribed - this is being facilitated by Shake and Stir Theatre Co and Orange Civic Theatre.

n

8.1.11

Development of options for new Planetarium and Conservatorium

A detailed design concept has been developed of the Orange Regional Conservatorium and Planetarium with an anticipated development application lodgement date in late 2017. The estimated cost for the project is approximately $18 million and will be reliant on State and Australian government funding.

Council has lodged an application with the NSW Government for funding under the Cultural Grant Program which was unsuccessful in round 1.

An application will be lodged in round 2.

Project plan for approved project implemented according to budget and time frames

Apr-Jun

Council seeking funding for delivery of this project.

n

8.2.1

Deliver the Orange Library service

Service delivered to the Orange Community through a range of services and programs as detailed in Library's Strategic Plan.

Develop a calendar of events and activities by January annually

Jan-Mar annually

Calendar prepared by January each year

n

Host the NSW and ACT Family History Association Annual Conference in September 2017

Jul-Sep

Conference successfully hosted in September 2017

n

Provide early childhood literacy programs that meet guidelines, standards and outcome measures for Australian Public Libraries

Each quarter annually

Baby Rhyme and Read/1-2 Books, Storytime and Music for Little Ears programs held weekly during term time for children 0-5 and their parents and caregivers. 53 sessions were held with 874 participants.

n

Implement NSW Public Libraries Strategy for indigenous services

Each quarter annually

Staff engaged in Cultural Competence training in order to implement these strategies

n

Consolidate STEAM (science, technology, engineering, arts and mathematics) programs for the library for children and young people

Each quarter annually

STEAM activities offered during school holidays and integrated into term time programming.

n

8.2.2

Make the Library's heritage collections available on-line

Relevant resources made available through the Library's on-line presence

Continue to add digitised and digital content to the Spydus library management system

Each quarter annually

The Library's oral history collection relating to the Email Factory was selected by the State Library of NSW for inclusion on the Amplify platform which allows for community transcriptions.

n

8.2.3

Link visual arts with other organisations via partnerships and other innovative shared events

The Gallery successfully partnered with The Gordon Darling Foundation in the production of an 84 page catalogue for the Interiors Exhibition in April - June 2018. The Arts and Health Partnership continued to bring works from the permanent collection to patients and their families at Orange Health Service. ORG developed 11 exhibitions in partnership with local artists.

Identify and pursue additional funding

Each quarter annually

The Gallery was successful in securing a Gordon Darling Foundation Grant for the catalogue for "Interiors"

n

Collaborate with other organisations to produce two events per annum

Apr-Jun annually

The Gallery assisted the Friends of Orange Regional Gallery in the delivery of the Highly successful "Sculpture in an Orange Garden" event held during FOOD week.

n

Participate in regional festivals with a minimum of two per annum

Apr-Jun annually

The Gallery has participated in the FOOD week cultural program. We

n

Conduct programs associated with Arts and Health with a minimum of two per annum

Apr-Jun annually

Our assistant director who oversees the Arts and Health Project was absent for Q4.

n

8.2.4

Engage the community in the development of programs for the Orange Regional Museum

A new initiative to engage the community in displays at the museum was developed in March 2018.  A display case has been set aside for a series of small community displays throughout the year.

Develop innovative learning and education resources to assist teachers and students to engage in the Museum's programs and activities

Each quarter annually

Educational resources have been developed and uploaded to the museum's website

n

Work with young people to create opportunities to contribute to the content and programs of the Museum

Each quarter annually

A program Picturing the Villages has been developed and will be implemented in the 2nd half of 2018

n

8.3.1

Provide for the management and operation of Central West Libraries on behalf of the Member Councils

Requirements of the Library Act 1939 and the Central West Libraries agreements are met

Requirements of the Library Act 1939 and the Central West Libraries agreements are met

Each quarter annually

Requirements of the Library Act 1939 and the Central West Libraries agreements are met

n

8.3.2

Develop a Regional Museum program for Orange

Work was undertaken on the development, curation, design and installation of Paddock to Plate; a history of food and wine in Orange and district exhibition.  A project to document the Viv Kable Collection held in Blayney was undertaken.

Plan and implement an innovative and engaging program of exhibitions and educational activities

Oct-Dec, Jan-Mar, Apr-Jun annually

Paddock to Plate opened with an engaing program of events and activities developed.

n

Develop the Museum's collection and maintain records of acquisitions and loans

Oct-Dec, Jan-Mar, Apr-Jun annually

New aquisitions to the museum collection are documented and photographed.  The Paddock to Plate exhibition involved the loan of over 400 objects, items and photographs.

n

Promote and provide on-line access to collections

Oct-Dec, Jan-Mar, Apr-Jun annually

The Museum continues to document items that can be accessible online.

n

Ensure the Orange Regional Museum exhibitions interpret the stories, cultures and places of the region

Oct-Dec, Jan-Mar, Apr-Jun annually

Paddock to Plate; a history of food and wine in Orange and district interprets the history of agriculture and food production in the region.

n

Ensure the Council's Heritage collections are stored to meet industry standards

Each quarter annually

All museum objects are stored to meet industry standards; storage space are regularly monitored for pests and a strategy for dealing with disasters is currently being developed.

n

Deliver the Museum service in accordance with the budgeted/approved components of the Orange Regional Museum Development Plan 2014 including Wentworth Mine and Emmaville Cottage

Each quarter annually

Museum Service is delivered in accordance with the Orange Regional Museum Development Plan.

n

Ensure the Museum building meets national standards for exhibition and artefact display, storage and handling

Each quarter annually

Museum staff will seek funding to ensure humidity control is installed in the museum ensuring the building meets national standards.

n

Continue to implement the sustainable collections project in partnership with regional museums, cultural groups and participating councils

Oct-Dec, Jan-Mar, Apr-Jun annually

Sustainable Collections Program works with regional museum across the council areas of Cabonne Blayney and Orange.  Quarterly meetings are held.  A recent project to document, photograph and store the Viv Kable Collection at Blayney was undertaken under the umbrella of the Sustainable Collections Program.

n

8.4.1

Deliver a program to commemorate the centenary of World War I 2014-2018

Research on the role of Orange residents in World War I continues as a basis for informing commemorative programs and stakeholder meetings.

Facilitate meetings of relevant stakeholders as appropriate

Each quarter and Year 2

Meetings of the Community Committee were held bi monthly.

n

Add to centenary of World War I in Orange blog and Wiki

Each quarter and Year 2

At the end of the period the blog comprised 1,170 posts and profiles of 285 service men and women. The site has had 185,452 visits worldwide.

n

Develop a program to commemorate the centenary of the Armistice in November 2018

Each quarter and Year 2

Preparation began on the planned re-enactment of a photograph depicting the official Armistice celebrations in 1918.

n

8.4.2

Support heritage conservation in the City

Council continues to engage a heritage adviser to provide urban design comments as part of Council’s development assessment program.

Implement the 2014/17 Heritage Strategy (as approved and budgeted) including running the annual small grants heritage fund and presenting a range of educational and promotional programs

Each quarter annually

Council engages a heritage adviser with support from from the Office of Environment and Planning.  The Local Heritage Assistance Fund is adminstered yearly.

n

8.4.3

Support the villages of Orange including Spring Hill, Lucknow and Clifton Grove

Council supports the villages primarily through community committee established for each village and the execution of the action plans developed for each village

Continue to implement each village action plan in accordance with the allocated budget

Each quarter annually

Implementation of action plans within budget parameters.

n

8.4.4

Implement the Aboriginal Heritage Strategy

A grant submission was submitted through the Regional Cultural Fund to document and interpret significant objects, places and stories.
As part of the Villages of the Heart Project a program has been develop to create public art concepts.

Develop process for the documentation and conservation of significant Aboriginal artefacts

Year 2

A grant submission was submitted through the Regional Cultural Fund to document and interpret significant objects, places and stories.

n

Develop concept for Aboriginal-themed public art works

Year 2

As part of the Villages of the Heart Project a program has been developed to create public art concepts.

n

9 - Encourage and support the development and growth of services that recognise the diverse needs within the community

9.1.1

Implementation of "consumer directed service delivery" in the home and community services area

Consumer directed care implemented with Commonwealth Home Support Program clients. Input from clients regarding social support activities determined service provision. A high proportion of older people continue to request social outings, due to social isolation and lack of alternative low cost options. Outputs above contractual requirements and preparation for a Quality Audit in late 2018 commenced. All Choices at Home staff now located at 144 March St to allow cross referral of clients and team planning.

Deliver high quality services in compliance with the Commonwealth Home Care Standards, the NSW Disability Service Standards and the NSW Disability Inclusion Act 2014

Each quarter annually

All standard met or over exceeded.

n

9.1.2

Provide support to the Commonwealth Home Support Program in the Central West

Provided advice to service providers at service visits, through emails and individual queries and at CHSP Forums.
Training facilitated through external providers across the Central West.

Implement transition to new funding arrangements through training and strategic planning

Apr-Jun

Training has been provided across the Central West to assist service providers with transition to consumer directed care model.

n

Implementation of Commonwealth Home Support Program Development Officer Plan, including promotion of Commonwealth Home Support Plan services and maintaining regional directory of services

Apr-Jun

Activity Work plan deliverables all provided.

n

Attend quarterly meetings of interagencies

Each quarter annually

All meeting attended.

n

9.1.3

Engage with the local culturally and linguistically diverse community to identify needs and opportunities

Engagement activities included: Final Circle of Understanding group prioritising needs and issues, fortnightly Women's Art and Sewing Group, development of: Latin Night with Orange CultureHub, Refugee Week celebration with Orange Social Justice, Parkes Meet and Greet group and facilitated planning meeting with Forbes Multicultural Group. Funding applications to: Clubs NSW for Community Kitchen Community Garden and Life Circles, and Department of Social Services SETS Client Services and SETS Capacity Building

Implement programs including Migrant Settlement Strategy, Harmony Day and Social Inclusion in accordance with funding provided by the Department of Social Services and other relevant funding bodies

Each quarter annually

A wide range of programs provided.

n

9.1.4

In line with Council's Statement of Commitment to the Aboriginal Community, work with the Community Working Party to achieve the outcomes of the Orange Aboriginal Social Development Plan

Support has been provided to the Aboriginal Working Party to update goal completion and review tasks. The Committee are awaiting funding to review the plan in total. A ClubGrant was submitted to provide support to Elders.

Support the implementation of the Orange Aboriginal Social Development Plan in line with agreed time frames

Each quarter annually

Support provided at each Working party meeting

n

Liaise with the Community Working Party to determine culturally-appropriate responses to issues relating to the local Aboriginal community

Each quarter annually

Regular updates with Working Party achieved. New initiatives provided after liaison.

n

9.2.1

Deliver quality children's services

Trauma Informed Care training completed by educators and staff from all children's services. Staff attended the Reconciliation Symposium. Supported Playgroup Cultural Inclusion Plan completed and approved.

Utilisation rates of Council's children's services maintained at an average of 80% across all services

Each quarter annually

At least 88% utilisation

n

Services comply with National Standards and achieve successful assessment in accordance with the National Quality Framework

Each quarter annually

All NQF assessments 100% compliance

n

9.3 - Ensure the precincts, buildings, programs and activities provided by the Council’s ageing and disability services are professionally managed, integrated and meet demonstrated needs

Ref

Task

Comment on Task

Performance Indicator

Target

Comment on Indicator

Status

9.3.1

Utilise available government funding to support the delivery of accessible and affordable services for older people and people with a disability

Liveable Communities grant successful - planning for Create a Spark, creative art program for people living with dementia initiated. The program is a partnership with Dementia Australia, gallery staff and volunteers.
3 Clubgrant applications were successful for programs with older people, Aboriginal Elders and the multicultural community.

Funding options identified and grant applications submitted

Each quarter annually

Liveable Communities Grant successful.

n

Relevant grant and compliance reporting requirements met

Each quarter annually

All reporting requirements met

n

9.3.2

Provide supported accommodation services to adults with an intellectual disability

All statutory and contractual requirements met. 11 residents NDIS or Continuity of Support plans completed to provide ongoing financial support for accommodation and daily living needs.

Number of residents supported

Each quarter annually

No change in number of residents

n

Compliance with NSW Disability Service Standards, NSW Services Act 1993 and the Children and Young Persons (Care and Protection) Act 1998

Each quarter annually

All compliance measures met.

n

Compliance with Ageing, Disability and Home Care funding agreement

Each quarter

ADHC contractual requirements met and contract finalised.

n

10 - Build on the economy, lifestyle and character of Orange to position the City as a destination of choice

10.1.1

Deliver Visitor Information Services

The City of Orange is fast becoming a destination of choice with the Visitor Information Centre providing customer service to 38,056 people and 916 online enquiries. Both social media and online bookings increased for the quarter..

Operate the Orange Visitor Information Centre within budget

Each quarter annually

The Visitor Information Centre is operating within budget.

n

Increase online bookings by 10% annually

Apr-Jun annually

BookEasy online site has 29 bookable accommodation providers.

n

Increase social media engagement and reach by 25% by annually

Apr-Jun annually

Social media engagement has seen Visit Orange Facebook “Likes” to 5,316 and Instagram followers to 4,771. This is an increase of 9% for this quarter.

n

10.1.2

Implement the Orange tourism strategy

Visitation to Orange VIC continues to be strong. 16 actions in the Orange Regional Tourism Strategy were delivered this quarter.

Actions from the Orange tourism strategy delivered in accordance with the strategy items adopted by Council

Each quarter annually

Tasks completed in the Tourism Strategy include:
• Council advertising
• Co-operative marketing
• Assist with development and launch of new regional tourism brand Orange360 at the VIC
•  FOOD Week HQ housed in the VIC for the duration of the event
• Tourism operator liaison, including the Lachlan Valley Rail Group
• Share service levels with Cabonne and Blayney Councils
• Maintain online calendar of events
• Organising to host the Destination NSW Country and Outback Tourism Awards and submission of awards nomination for the Orange Visitor Information Centre
• VIC survey collection of current visitation statistics
• Local marketing via social media and other promotions
• Acquittal submitted for the JAM Saturday event
• Attended Central NSW Tourism meetings
• Enhanced VIC operations with new fit out

n

Manage the outsourced tourism service contract

Each quarter annually

Contract is being managed and Council involvement in development of new regional tourism body resourced.  New brand, Orange360 launched.

n

10.2.1

Provide a range of quality accommodation and services and maintenance of all infrastructure to the Colour City Caravan Park

Colour City Caravan Park continues to provide accommodation options for people visiting and staying in Orange.  3.5 star rating was maintained with the ongoing roll out of necessary maintenance.  Occupancy rates for the caravan park were consistent with the overall rating for the site.

Maintain three-star rating

Each quarter annually

The Colour City Caravan Park continued to maintain its 3.5 star rating during this quarter.

n

Maintain occupancy rate at an annual average of at least 50%

Apr-Jun annually

The occupancy rate for this quarter was 60%.

n

Undertake asset improvements in accordance with the Buildings Asset Management Plan

Apr-Jun annually

Maintenance performed included replacing mattresses, tree lopping, replacing cement slabs, replacing cabin contents, repair and stained decking on cabins, replacing taps, plumbing, mowing, weeding, pruning, removal of leaves, gutter cleaning, replacing light bulbs, security improvements, waste management and sewage repairs.

n

10.2.2

Support a range of community events

For this quarter, 78 events held on Council land and facilities, ensuring the City of Orange is a destination of choice.

Number of events held on Council land by external parties

Each quarter annually

45 events held on Council land by external parties.

n

Number of Council hosted-events organised by Council

Each quarter annually

33 Council-hosted events held.

n

Implement the Disability Inclusion Action Plan events-related actions

Each quarter annually

Disability inclusion has commenced in Council hosted events including the New Resident Event

n

11 - Encourage a strong, multi-faceted economy and stimulate interactions within the business community and between business and Council

11.1.1

Explore avenues to assist business development in the City in conjunction with the Orange Business Chamber or other peak industry organisations

Orange City Council continues to support business development, through the administration of Shop Local Program, Supply Directory, referrals to government and non-government agencies and participation in REDS (Regional Economic Development Strategy Project).

Number of business enquiries responded to each quarter

Each quarter annually

A total of 170 businesses were assisted in the quarter.

n

11.1.2

Develop, maintain and provide information resources appropriate for business development and/or relocation, including web-based and mobile application platforms

Council’s online business directory is active and continues to provide local business support.

Number of businesses listed on Council's on-line business directory

Each quarter annually

392 businesses listed on Council's online business directory.

n

11.1.3

Undertake refurbishment of the Central Business District

No Comments

Project planning completed and delivery to budget and time frames

Each quarter annually

This project is now a component of the FutureCity project. Traffic counts undertaken and grant applications for CBD lighting submitted earlier in the year have assisted in the project planning for this component.

n

11.1.4

Manage Council's land portfolio

Council's land portfolio is being managed.

Number of transactions to sell and purchase land

Each quarter annually

2 properties were sold in the quarter.

n

11.2.1

Develop and manage Council's residential relocation program

Council's residential relocation program continues to perform well, with 35 enquiries completed. Participation in the Evocities program continues.

Number of enquiries answered about relocating to Orange

Each quarter annually

35 enquiries addressed. Continued participation in Evocities.

n

Number of relocatees attending the annual function for new residents

Oct-Dec annually

140 residents attended.

n

11.2.2

Facilitate industry cluster engagement

Council continues to work in partnership with local businesses, industry and government/ non-government organisations. Partnerships with manufacturing/engineering, orchardists, tourism, retail, government agencies, etc.
Shop Orange has 87 businesses participating.

Number of meetings/events hosted and attended with the members of Orange business sector

Oct-Dec, Apr-Jun annually

10 meetings held, plus a monthly catch-up is held with all regional government and non-government entities.

n

Work with the retail sector on a shop locally campaign annually

Apr-Jun annually

Shop Orange has 87 businesses participating.

n

11.3.1

Work with industry, business and training organisations to identify current or developing skills shortages and implement strategies to address them

Council works closely with local business, industry and government/ non-government agencies. This quarter has seen participation in the Regional NSW Technology Expo, CenWest Innovate Program, Shop Orange Program, Regional Economic Development Strategy and 310 jobs loaded onto the Evocities website.

Annual events to assist industry in skills development

Apr-Jun annually

Council has been an active participant and sponsor of the Orange Jobs Expo held in November and the Regional NSW Technology Expo in June.
Council has loaded 310 jobs onto Evocities website for this quarter.

n

Measure the impact of the Jobs Creation Strategy by assessing the number of jobs initiative has identified/supported

Apr-Jun annually

Projects include:
• 310 jobs loaded onto the Evocities website
• Delivery of Shop Orange Program
• Continuation of the Supply Directory Project working closely with BizHQ to deliver further outcomes
• Support to Cenwest Innovate Program
• Sponsorship of the Destination NSW Country and Outback Tourism Awards and the NSW/ ACT Regional Achievement and Community Services Awards
• Attracting conference to be hosted in Orange
• Assisted multiple requests for business developments

n

11.4.1

Maintain an accurate and updated register of all land owned or managed by Orange City Council

The Land Register is maintained and kept up-to-date. The annual inspection schedule of leased properties is in place which allows for any issues to be identified and resolved were required.

Changes to register made within three weeks of land transaction

Each quarter annually

Indicator met.

n

Implement an annual inspection schedule for all leased properties to ensure all lease obligations are met and any resulting issues addressed

Oct-Dec, Jan-Mar annually

Annual inspection process continuing and matters addressed within budget.

n

11.4.2

Operate the Orange Airport

Passenger numbers are continuing to grow on all flight services.

Ensure the Airport meets all requirements set by the Civil Aviation Safety Authority and the Office of Transport Security

Each quarter annually

100%

n

Annual technical inspection completed

Apr-Jun annually

100%

n

Obstacle limitation surface survey completed

Oct-Dec annually

100%

n

Annual exercise completed

Oct-Dec annually

Actual plane accident

n

11.4.3

Manage the issues arising from telecommunications opportunities

Ongoing liaison on sites with NBN has occurred this quarter.

Ensure the Orange community is aware of the rollout and the opportunities it creates

Each quarter annually

Ongoing with NBN rollout.

n

11.4.4

Undertake upgrades of Airport precinct

Airport perimeter completed in last quarter. Second Airport Community Committee Meeting held in last quarter.
Not successful with grant funding for carpark and awning.

Complete Airport precinct planning processes

Year 2

Due in 2018/19.

n

Complete security fencing

Year 2

Due in 2018/19.

n

Re-seal "Charlie" and "Delta" (2019/20) and "Bravo" (2018/19) taxiways

Years 3 and 4

In 2018/2019 Budget.

n

12 - Manage the appropriate and sensitive use of the City’s natural resource assets and heritage

12.1.1

Implement the open space strategy

Draft Plan of Management for Gosling Creek Reserve developed and being reviewed consistent with Council resolution

Finalise plans of management for community land by December 2018

Year 2

Work continues on the plans of management

n

Implementation of open space strategy in accordance with approved budget and project time frames

Years 2, 3 and 4

To be undertaken in Year 2

n

12.1.2

Monitor and implement awareness events and campaigns for noxious and environmental weeds

Orange City Council have undertaken 122 inspections in the 4th quarter including 37 inspections of Council managed lands, 4 inspections of state government managed lands and 81 private property inspections.

Undertake 400 annual private property inspections to ensure noxious weeds are managed in accordance with legislative requirements

Apr-Jun annually

Property inspections were exceeded

n

12.2.1

Provide a Heritage Advisory Service to the community to protect and enhance heritage assets and to promote quality urban design

A total of 19 lots of heritage advice was provided for the reportable period.

Number of heritage and urban design advisory services delivered per quarter

Each quarter annually

A total of 29 lots of heritage advice provided for the reportable period.

n

12.2.2

Operate the Orange Cemetery

No Comments

Allocation of allotments for burial within 24 hours of receipt of application for burial

Each quarter annually

Allocation of allotments provided within 24 hours as required.

n

Keep records in accordance with Cemeteries and Crematoria Act 2013

Each quarter annually

Records maintained in Council’s “Authority” register as required.

n

Undertake landscaping and irrigation of new section

Apr-Jun annually

Landscaping continued to progress with the growth of the interment areas.

n

Construct 300 square metres of paths

Year 2

Works on paths in the most recent interment area already commenced.  With early start, paths should be installed earlier in year 2 than planned.

n

Extend road network within non-denominational lawn

Year 4

Planning commenced.

n

13 - Undertake research and review of community aspirations to support the planning and regulation of balanced growth and development

13.1.1

Upgrade under-awning lighting in the Central Business District

Tenders and additional information sought regarding heritage fitting. Options with Directors as at 3/7/2018 for direction on which option to recommend within the report.

Complete upgrades of under-awning lighting

Apr-Jun annually

Tenders and additional information sought regarding heritage fitting. Options with Directors as at 3/7/2018 for direction on which option to recommend within the report.

n

Continue planning for under-awning light replacement

Each quarter annually

Tenders and additional information sought regarding heritage fitting. Options with Directors as at 3/7/2018 for direction on which option to recommend within the report.

n

13.2.1

Implement water conservation strategies

Level 2 water restrictions remained in place for the 4th quarter

Implement annual water conservation strategies (media, education, advertising, water audits)

Oct-Dec, Jan-Mar annually

Completed in second quarter and in third quarter.

n

13.2.2

Work with Centroc to develop and implement effective regional water security plan

Council staff attended one Centroc Water Utility Alliance meeting held in the 4th quarter, which had a continued focus on regional sustainability of water infrastructure. Council continued to work with Centroc on regional water security issues.

Attend meetings of the Centroc Water Utilities Alliance to review the regional water security study

Each quarter annually

n

Report on key milestones established as part of the review of the regional water security study

Apr-Jun annually

n

13.2.3

Mid-term review of water and sewer strategic business plan (including financial plan)

Annual review of Water and Sewer Financial Model (FINMOD) completed as part of the development of Council's Water and Sewer Asset Management Plans. This includes 30 year Water and Sewer Capital Works Plan and all Operations, Maintenance and Administration costs and Typical Residential Bill (TRB) output from Financial Model

Mid-term review of water and sewer strategic business plan (including financial plan) in accordance with the Department of Primary Industries Water Best Practice criteria by May 2018