Agenda of Council Meeting - 15 November 2016

Date of Meeting	Question	Responsible Staff Member	Action	Date for completion
1 Nov 2016	Cr Duffy requested the volume of water pumped through the Macquarie Pipeline over the last year.	Manager Water and Sewer Strategic	Information provided to Councillors on 4 November 2016.	December 2016
Cr Duffy requested information on the recent determination by IPart to allow increases in the cost of electricity.	Director Development Services	IPART Media Release provided to Councillors in weekly email 4 November 2016.	November 2016
Cr Jones requested information on the frequency and monitoring of the No Smoking laws by Department of Health.	Director Community, Recreation and Cultural Services	Information to be provided to Councillors.	December 2016
18 Oct 2016	Cr Turner asked if rates were being levied on the former Australia Cinema site in Lords Place.	Manager Financial Services	Information provided to Councillors on 4 November 2016.	November 2016
4 October 2016	Cr Duffy requested information on the number of infringements issued for breaches of water restrictions.	Water and Sewer Strategic Manager	Email sent to Councillors 28 October 2016	November 2016
Cr Kidd requested a Briefing on the Council’s Policy on Water Restrictions.	Executive Support Manager	Background information in an email sent to Councillors on 28 October 2016. Item added to briefing topics list.	December 2016
6 September 2016	Cr Whitton requested Council investigate funding that may be available under the Smart Cities Program or other suitable program, to upgrade CCTV technology used in the Central Business District.	Director Community, Recreation and Cultural Services	Council staff have commenced the investigation of the upgrade. The provider of CCTV visited Orange on Monday 12 September to conduct an initial review and provide advice for consideration. Report received with a replacement plan for cameras that will be considered in future development of Delivery / Operational plans. No funding available under smart cities program, however with the gradual upgrade of cameras there is the capacity to install facial recognition cameras.	November 2016
Cr Gryllis requested that Council invite the President of the Orange Chamber of Commerce to attend either a Council Meeting, or the Economic Development Community Committee meeting, to outline the Chamber’s suggestions on ways to encourage development in the City.	Executive Office Manager	Orange Business Chamber were scheduled for 8 November briefing but Chamber has had to postpone. They have rescheduled to the 13 December 2016 briefing session.	October 2016
16 Aug 2016	Cr Duffy asked if Council is able to apply a bond for developments in relation to any damage to infrastructure.	Manager Engineering Services	Information being collated for circulation to Councillors.	December 2016
5 Jul 2016	Cr Duffy requested that Essential Energy be asked to review lighting levels around taxi ranks in the City and particularly the taxi rank in Anson Street.	Commercial and Emergency Services Manager	Essential Energy advised they do not undertake street lighting audits and Council would need to engage a contractor to do the audit. Staff will seek quote to undertake the audit and provide to Council for consideration of funding.	December 2016
2 Feb 2016	Cr Jones requested a briefing to discuss progress on a new caravan park.	Director Corporate and Commercial Services	Councillors have been provided with updates on progress on the relocation of the harness racing facility to Towac Park in two reports to Council (4 October 2016). Planning proposal to seek a re-zoning on the site purchased for a new caravan park at the entry to town have commenced. Item will be added to briefing schedule as updates occur.	December 2016

Council Meeting 15 November 2016

5.3 Quarterly Budget Review and Performance Indicators

TRIM REFERENCE: 2016/2666

AUTHOR: Kathy Woolley, Director Corporate and Commercial Services

EXECUTIVE Summary

This report provides the first quarter review of the 2016/20 Delivery/Operational Plan, as required under Section 403 of the Local Government Act 1993. This report illustrates the progress Council is making on the strategies and tasks identified in its strategic planning documents.

This report also provides a summary of Council’s financial position over the quarter. The Directions (Our City, Our Community, Our Economy, Our Environment) financial summary tables with the attached Performance Indicators and quarterly review documents have been reviewed and updated and include projects across all three funds (General, Water and Sewer).

Link To Delivery/OPerational Plan

The recommendation in this report relates to the Delivery/Operational Plan strategy “1.3 Our City - Ensure a robust framework that supports the community’s and Council’s current and evolving activities, services and functions”.

Financial Implications

Council has been advised that as a council included in the NSW Government’s merger proposals under consideration by the Office of Local Government since referral on 6 January 2016, Council must comply with the merger proposal period guidelines issued under S23A of the Local Government Act 1993.

The guidelines instruct Council it should expend money in accordance with the detailed budget adopted for the purposes of implementing the Delivery/Operational Plan for the 2015/16 year.

Any expenditure outside the adopted budget requires the identification of clear and compelling grounds and must be approved by Council at a meeting that is open to the public. The guidelines indicate the resolution of Council for increased expenditure must specify the reasons why the expenditure is required and warranted.

If increased expenditure is greater than $250,000 or 1% of the Council’s revenue from rates in the preceding year, whichever is the greater, Council is required to exhibit the increase to the budget and consider comments received.

Council must also avoid entering into contracts or undertakings where expenditure or revenue is greater than $250,000 or 1% of the Council’s revenue from rates in the preceding year, whichever is the greater, unless the contract or undertaking is as a result of a decision or procurement process commenced prior to the merger proposal period or where entering into a contract or undertaking is reasonably necessary for the purposes of meeting the ongoing service delivery commitments of the Council or was previously approved in the Council’s Delivery/Operational Plan.

Implications in this report

The September Quarterly Review process has identified variations totalling $559,547 to Council’s adopted budget. The effect of these variations improves Council’s projected year-end position to $2,312,878 (from $1,753,331).

Direction	Adopted Budget	Proposed Variations	Proposed Budget
Our City	(29,161,016)	(286,874)	(29,447,890)
Our Community	13,889,677	168,657	14,058,334
Our Economy	4,281,320	81,788	4,363,108
Our Environment	9,236,688	(523,118)	8,713,570
Total	(1,753,331)	(559,547)	(2,312,878)

The following table presents Council’s projected year-end result by Fund (Note: Cost to Council includes capital expenditure, capital income and funding).

Fund	Adopted Budget	Proposed Variations	Proposed Budget
General	(4,853)	(8,618)	(13,471)
Water	(2,423,538)	(540,518)	(2,964,056)
Sewer	675,060	(10,411)	664,649
Total	(1,753,331)	(559,547)	(2,312,878)

The following table presents Council’s project year-end Operating Result (before capital) by Fund.

Fund	Adopted Budget	Proposed Variations	Proposed Budget
General	(51,377)	75,715	24,338
Water	(973,638)	(100,518)	(1,074,156)
Sewer	(566,062)	(70,066)	(636,128)
Total	(1,591,077)	(94,869)	(1,685,946)

Further information on the individual variations proposed as part of this review, which have a material effect on Council’s financial results, have been detailed in the following schedules.

	Adopted Budget	Proposed Variation	Revised Budget
Our City
*Rates*
Rating income used to fund shortfall in Financial Assistant Grant	28,051,256	(165,309)	27,885,947

*User Charges*
Insurance incentive income used to fund training, chemwatch and recertification audit	0	(41,755)	(41,755)
Alignment of training budgets to adopted training program	(16,849)	(1,921)	(18,770)

*Operational Grants*
Reduction in Financial Assistant Grant budget to match funding actually supplied	(3,329,922)	165,309	(3,164,613)

*Materials and Contracts*
Money from Civic Functions budget to fund donation for Eight Day Games	5,227	(2,500)	2,727
Reduction in Oracle Software to fund mapping system upgrade	20,909	(20,909)	0
Mapping system funded from reductions within program	50,641	49,359	100,000
Reduction in records software to fund mapping system upgrade	33,454	(28,450)	5,004
Chemwatch program funded from insurance incentive income	2,500	5,000	7,500
Safety system recertification audit funded from insurance incentive income	13,000	10,327	23,327
Alignment of training budgets to adopted training program	475,023	41,210	516,233
Sec 94 review funded by restricted asset	0	10,000	10,000

*Internal Transfer*
Alignment of training budgets to adopted training program	(247,463)	(64,490)	(311,953)

*Capital Items*
Contamination shower trailer funded from Plant Replacement Restricted Asset	0	39,500	39,500
Allocation of Building Renewal works to individual programs	246,845	(245,245)	1,600
Parks and Gardens Shed funded from Asset Renewal Budget	0	12,000	12,000

*Equity*
Restricted asset used to fund Section 94 review	0	(10,000)	(10,000)
Restricted asset used to fund contamination shower trailer purchase	0	(39,500)	(39,500)

Our Economy
*Other Income*
Alignment of budget as per hanger lease agreement	(2,274)	(2,748)	(5,022)

*Capital Grants*
Airport budget transferred to individual capital works – Bravo runway and micro-sealing main runway	(2,000,000)	2,000,000	0
Restart NSW funding for airport - Taxiway Bravo Upgrade	0	(721,500)	(721,500)
Restart NSW funding for airport - Airport Runway Microseal	0	(739,000)	(739,000)

*Capital Contributions*
Capital contribution to fund capital hanger works	0	(175,303)	(175,303)

*Internal Transfer*
Alignment of training budgets to adopted training program	17,244	6,836	24,080

*Capital Items*
Narrambla Estate Stage 8 land development for industrial lots funded from restricted asset	0	50,000	50,000
Former hospital site funded from restricted asset – for the demolition project	0	1,715,000	1,715,000
Peisley Street shed demolition funded from restricted asset	0	25,000	25,000

*Capital Items*
146 March Street repairs funded from building renewals program	0	2,300	2,300
144 March Street repairs funded from building renewals program	0	10,800	10,800
Land purchase funded from restricted asset	0	6,857	6,857
Hangar works funded from restricted asset and capital contribution	0	1,992,675	1,992,675
Airport security fencing funded from restricted asset	0	53,600	53,600
Airport budget transferred to individual capital works	2,000,000	(2,000,000)	0
Runway repairs funded from restricted asset	110,000	(83,600)	26,400
Shed extension Royal Flying Doctor Service funded from restricted asset	0	30,000	30,000
Taxiway Bravo upgrade funded from capital grant (note these amounts are estimates and will be updated with finalization of the tender for the works)	0	721,500	721,500
Runway micro seal funded from capital grant (note these amounts are estimates and will be updated with finalization of the tender for the works)	0	739,000	739,000
Income received from sale of land at Narrambla	0	(33,255)	(33,255)
Narrambla Estate Stage 8 land development funded from restricted asset	0	1,301,878	1,301,878
Peisley Street shed demolition funded from restricted asset	0	316,908	316,908
Caravan Park repairs funded from building renewal program (note the budget for this is included in the “minor capital improvements” area of the budget	0	64,600	64,600

*Equity*
Restricted asset used to fund land purchase	0	(6,857)	(6,857)
Restricted asset used to fund Airport hangar works	0	(1,817,372)	(1,817,372)
Restricted asset used to fund Airport security fencing	0	(53,600)	(53,600)
Restricted asset used to fund runway repairs	(110,000)	83,600	(26,400)
Restricted asset used to fund shed extension- Royal Flying Doctor Service	0	(30,000)	(30,000)
Restricted asset used to fund Narrambla Estate Stage 8	0	(1,351,878)	(1,351,878)
Restricted asset used to fund former hospital site	0	(1,715,000)	(1,715,000)
Restricted asset used to fund Peisley Street demolition	0	(341,908)	(341,908)
Proceeds from sale of land at Narrambla to be transferred onto restricted asset	0	33,255	33,255

Our Community
*Other Income*
RMS funding received - Parent workshops	(2,578)	778	(1,800)
RMS funding received - Log Book Run Event	(10,769)	10,769	0
RMS funding received - Child restraints	(6,466)	2,966	(3,500)
RMS funding received - Drink Driving Awareness Program	0	(4,500)	(4,500)
RMS funding received - Watch Out Kids About program	0	(200)	(200)
T20 cricket sales to offset materials and contracts expenditure	0	(45,000)	(45,000)
Club grant funding received - Learn to Swim	0	(1,000)	(1,000)
Club grant funding received - Migrant support workshop	0	(650)	(650)
Subsidy received by Western Information and Neighbourhood Centre	(1,076)	(1,397)	(2,473)

*Operational Grants*
Professional development grant funded from restricted asset -Courallie Childcare	0	(10,722)	(10,722)
Operational unspent grant for Aboriginal Supported Playgroup - Play equipment	0	(18,080)	(18,080)
Operational unspent grant for Aboriginal Supported Playgroup - Childcare trainee	0	(23,000)	(23,000)
Professional Development Grant funded from restricted asset -Spring Street Childcare	0	(10,639)	(10,639)
Professional Development Grant funded from restricted asset -Yarrawong Childcare	0	(13,876)	(13,876)

*Capital Grants*
Capital grant for John Patrick Hamilton VC Memorial	0	(25,000)	(25,000)
Capital grant for disabled lift and change facilities at Aquatic Centre	0	(32,000)	(32,000)

*Operational contributions*
RMS funding received -Free Cuppa for the Driver	0	(5,000)	(5,000)
RMS funding received- Mock Crash	0	(750)	(750)
RMS funding received -Green Man/Red Man pedestrian campaign	0	(3,000)	(3,000)

*Capital Contributions*
Capital contribution for John Patrick Hamilton VC Memorial	0	(25,000)	(25,000)
Capital contribution for Edye Park basketball court shelter	0	(50,000)	(50,000)
Capital contribution for Margaret Stevenson outdoor gym shelter	0	(50,000)	(50,000)

*Employee Costs*
Transfer Theatre employee cleaning costs to materials and contracts	30,567	(30,567)	0
Aboriginal Childcare program funded from restricted asset.	0	23,000	23,000

*Materials and Contracts*
Scout camp renewal work reclassified as capital project	50,000	(50,000)	0
Parent workshops funded from RMS	2,578	(778)	1,800
Log Book Run Event funded from restricted asset	10,769	(7,882)	2,887
Child restraints - RMS funding received	6,466	(2,966)	3,500
Free Cuppa for the Driver - RMS funding received	0	5,000	5,000
Drink Driving Awareness program - RMS funding received	0	4,500	4,500
Mock Crash - RMS funding received	0	750	750
Green Man/Red Man pedestrian campaign - RMS funding received	0	3,000	3,000
Watch Out for Kids Program - Stickers - RMS funding received	0	200	200
RSPCA annual management fee -correction to annual budget	288,607	(10,839)	277,768
Increase to signage for donation Light it Red for Dyslexia	0	2,000	2,000
T20 cricket funded from ticket sales	0	45,000	45,000
Theatre cleaning costs from employee costs	3,197	30,567	33,764
Childcare development for Courallie funded from restricted asset	0	22,405	22,405
Aboriginal Supported Playgroup - Play equipment funded from unspent operational grant	0	18,080	18,080
Childcare development Spring Street funded from restricted asset	0	25,309	25,309
Childcare development Yarrawong funded from restricted asset	0	32,983	32,983
Holiday Merge program funded from restricted asset	0	19,986	19,986
Learn to Swim program funded by Club grants	0	1,000	1,000
Migrant Support workshops funded by Club grants	0	650	650

*Internal Transfer*
Alignment of training budgets to adopted training program	121,567	23,348	144,915

*Capital Items*
Cook Park rewire funded from building renewals	0	25,000	25,000
Cook Park roofing funded from building renewals	0	10,000	10,000
Scout camp renewal work reclassified from materials and contracts	0	50,000	50,000
John Patrick Hamilton VC Memorial from capital contribution and grant	0	50,000	50,000
Edye Park Basketball Court Shelter funded from capital contribution	0	50,000	50,000
Margaret Stevenson outdoor gym shelter funded from capital contribution	0	50,000	50,000
Pool pumps funded from restricted asset	0	43,405	43,405
Pool staffroom renovations funded from restricted asset	0	76,000	76,000
Reduction to change room refurbishment to fund other Aquatic centre capital works	130,000	(123,203)	6,797
Pool remediation works funded from restricted asset	0	30,200	30,200
Aquatic disabled lift funded from capital grant and restricted asset	0	47,000	47,000
CCTV Aquatic Centre funded from reduction in change room refurbishment	0	32,203	32,203
Theatre works funded from building renewals	0	8,900	8,900
Theatre heater funded from reduction to air conditioning budget	0	8,000	8,000
Function Centre works funded from building renewals	0	17,500	17,500
Books funded from restricted asset	0	47,926	47,926
Library refurbishment funded from restricted asset	0	246,974	246,974
Reduction in air conditioner budget to fund theatre heater bank	280,000	(8,000)	272,000
79 Kite Street maintenance works funded from building renewals	0	62,870	62,870
Courallie switchboard upgrade funded from building renewals	0	5,000	5,000
Painting of gables funded from building renewals	0	7,000	7,000
Sheeting funded from building renewals	0	4,675	4,675
Painting of ceilings funded from building renewals	0	14,600	14,600

*Equity*
Restricted asset used to fund Log boog run	0	(2,887)	(2,887)
Restricted asset used to fund other Aquatic Centre capital projects	(100,000)	100,000	0
Restricted asset used to fund remediation works at Aquatic Centre	0	(30,200)	(30,200)
Restricted asset used to fund pool pumps	0	(43,405)	(43,405)
Restricted asset used to fund pool staffroom renovations	0	(76,000)	(76,000)
Restricted asset used to fund Aquatic disabled lift	0	(15,000)	(15,000)
Restricted asset used to fund CCTV at Aquatic Centre	0	(9,000)	(9,000)
Restricted asset used to fund books	0	(47,926)	(47,926)
Restricted asset used to fund Library refurbishment	0	(246,974)	(246,974)
Restricted asset used to fund professional development - Courallie	0	(11,683)	(11,683)
Restricted asset used to fund professional development - Spring St	0	(14,670)	(14,670)
Restricted asset used to fund professional development - Yarrawong	0	(19,107)	(19,107)
Restricted asset used to fund Holiday Merge program	0	(19,986)	(19,986)

Our Environment
*Operational Grants*
Alignment of budget to match Financial Assistant Grant - Roads maintenance	(563,156)	(2,867)	(566,023)
Alignment of budget to match Financial Assistant Grant - Road construction	(499,388)	(2,557)	(501,945)
Alignment of RMS funding to specific projects	(50,000)	50,000	0
Operational grant to fund Orange Active Travel Plan	0	(11,625)	(11,625)

*Capital Grants*
New Fixing Local Roads Grant	0	(490,000)	(490,000)
Additional grant for Road Rehab Program	0	(10,000)	(10,000)
Capital grant to fund Kite St -Sampson St intersection upgrade	0	(16,300)	(16,300)
Capital grant to fund Kite St -Woodward intersection upgrade	0	(6,700)	(6,700)
Capital grant to fund Byng St - Sampson St intersection upgrade	0	(39,300)	(39,300)
Capital grant to fund Ophir Road shoulder widening	0	(372,000)	(372,000)
Additional grant for underline rail crossing	(300,000)	(126,150)	(426,150)
Additional grant for Southern Link Cycleway paths	(80,000)	(31,010)	(111,010)
Additional grant for roundabout retrofit	(20,000)	(20,000)	(40,000)
Additional grant for on-road cycleway markings	(30,000)	(25,000)	(55,000)
Align budget to capital grant received for cycle ramps	0	(14,040)	(14,040)

*Employee Costs*
Budget required to fund Anzac Day road closures	0	5,000	5,000
Reduction in bus shelter employees costs and materials and contracts relating to fund Anzac Day road closures	21,195	(3,000)	18,195

*Materials and Contracts*
Additional budget funded from plant expenses	0	3,205	3,205
Reduction to fund licence renewals	122,673	(1,555)	121,118
Reduction to materials and contracts to fund employee costs	2,284	(2,000)	284
Orange Active Travel Plan funded from operational grant	0	11,625	11,625
Education program Try 2 wheels program funded from operational grant	6,000	6,000	12,000
Reduction in outdoor improvements -to fund additional training	4,308	(1,000)	3,308

*Plant Expenses*
Reduction in plant salaries and wages to fund additional training and materials and contracts	10,245	(3,350)	6,895

*Internal Transfer*
Alignment of training budgets to adopted training program	68,270	35,935	104,205

*Capital Items*
Increase in road reseal program funded by reduction in rehab program	864,024	23,541	887,565
Fixing Local Roads Program - Grant funded	0	490,000	490,000
Reduction in road rehabilitation to fund increase in reseal program	574,865	(23,541)	551,324
Increase in road rehabilitation program - funded by grant and rest asset	0	95,000	95,000
Waratah Link Road funded from restricted asset	0	827,952	827,952
NDR upgrade works funded from restricted asset	0	326,310	326,310
East Orange Channel widening funded from restricted asset	0	200,000	200,000
Underline rail crossing funded from capital grant	300,000	65,180	365,180
Southern Link Cycleway paths funded from capital grant	80,000	31,010	111,010
Roundabout retrofit funded from capital grant	20,000	20,000	40,000
On-road cycleway markings funded from capital grant	30,000	25,000	55,000
Cycling Towns project funded from capital grant	10,000	9,380	19,380
Cycle ramps funded from capital grant	0	14,040	14,040
Reallocation of RMS cycleways to specific projects	100,000	(50,000)	50,000
Kite Street -Sampson Street intersection upgrade funded from capital grant	0	28,890	28,890
Kite Street - Woodward Road intersection upgrade funded from capital grant	0	20,110	20,110
Byng Street - Sampson Street intersection upgrade funded from capital grant	0	58,890	58,890
Ophir Road shoulder widening funded from capital grant	0	372,000	372,000
Waratah cycleway funded from restricted asset	0	11,000	11,000
Footpath construction at Clem McFawn Place funded from restricted asset	0	5,000	5,000
Footpath construction at Escort Way funded from restricted asset	0	50,000	50,000
Footpath rehabilitation funded from restricted asset	150,000	171,730	321,730

*Equity*
Additional Restricted Asset funding for road rehabilitation program	0	(85,000)	(85,000)
Restricted asset used to fund Waratah Link Road	0	(827,952)	(827,952)
Restricted asset used to fund NDR upgrade	0	(326,310)	(326,310)
Increase in restricted asset funding for East Orange Channel widening	(117,000)	(200,000)	(317,000)
Restricted asset used to fund Waratah Cycleway	0	(11,000)	(11,000)
Restricted asset used to fund footpath rehabilitation	(150,000)	(171,730)	(321,730)
Restricted asset used to fund footpath construction at Clem McFawn Place	0	(5,000)	(5,000)
Restricted asset used to fund footpath construction at Escort Way	0	(50,000)	(50,000)

Water Fund (Our Environment)
*Other Expenses*
Reduction at Icely Road Filter Plant to fund backwash to waste valves	389,090	(50,000)	339,090
Reduction at Suma Park Pump Station to fund backwash to waste valves	422,352	(50,000)	372,352

*Internal Transfer*
Alignment of training budgets to adopted training program	18,978	(518)	18,460

*Capital Items*
Removal of minor works as works not required	40,000	(40,000)	0
Leeds Parade water main augmentation funded from restricted asset	250,000	(250,000)	0
Local Infrastructure Renewal Scheme – Southern Suburb Augmentation Water - works not required	2,659,000	(2,659,000)	0
Removal of Lone Pine Ave water pressure upgrade as works being undertaken as part of Orange to Carcoar Pipeline Project	750,000	(750,000)	0
Water mains extension funded from restricted asset	0	75,000	75,000
Backflow upgrade funded from restricted asset	0	30,000	30,000
Glenroi Oval backflow upgrade funded from restricted asset	0	20,000	20,000
Nile Street water main replacement funded from restricted asset	0	300,000	300,000
Backwash to waste valves funded from reduction in other expenses	0	100,000	100,000
Gosling Creek Dam upgrade funded from reduction from water mains extension	0	250,000	250,000
Suma Park Dam upgrade funded from restricted asset	0	939,835	939,835
Macquarie River Pipeline funded from restricted asset	0	393,674	393,674
*Equity*
Restricted asset used to fund Leeds Parade water main augmentation	(250,000)	250,000	0
LIRS works not required	(2,659,000)	2,659,000	0
Restricted asset used to fund water mains extension	0	(75,000)	(75,000)
Restricted asset used to fund backflow upgrade	0	(30,000)	(30,000)
Restricted asset used to fund Nile Street water main replacement	0	(300,000)	(300,000)
Restricted asset used to fund Glenroi Oval backflow	0	(20,000)	(20,000)
Restricted asset used to fund Suma Park Dam	0	(939,835)	(939,835)
Restricted asset used to fund Macquarie Pipeline	0	(393,674)	(393,674)

Sewer Fund (Our Environment)
*User Charges*
Private works - Usage charges	0	(67,540)	(67,540)
Transfer private works user charges to private works program - Sewer	(6,455)	6,455	0

*Employee Costs*
Private works employee costs funded from private works user charges	0	22,000	22,000

*Materials and Contracts*
Private works material and contracts expenditure funded from private works user charges	0	29,465	29,465
Transfer private works material and contracts to private works program	5,380	(5,380)	0
Reduction in Integrated Water Cycle Management Strategy to fund Lake Canobolas sewer strategy	53,846	(15,000)	38,846
Reduction in Trade Waste to fund additional training	42,447	(7,300)	35,147
Remediation works funded from reduction to other expenditure	0	40,000	40,000
Reduction in Sewer reconstruction renewals to fund Botanic Garden sewer lines	15,225	(15,000)	225
Reduction in sewer activities to fund additional training	10,150	(2,000)	8,150

*Plant Expenses*
Private works -Plant expenditure funded from user charges	0	15,000	15,000

*Other Expenses*
Reduction to waste water treatment to fund materials and contracts, water availability charge	556,602	(119,655)	436,947

*Internal Transfer*
Alignment of training budgets to adopted training program	18,301	(1,111)	17,190

*Water Availability-Internal*
Water availability charge funded by reduction in other expenditure	124,309	50,000	174,309

*Capital Items*
Reduction in online monitor renovations to fund boundary fence	14,210	(14,210)	0
Reduction in non-potable pumps to fund boundary fence	9,135	(9,135)	0
Boundary fence funded from reduction in other capital works , and other expenditure	0	43,000	43,000
Aeration upgrade funded from restricted asset	0	100,000	100,000
STP internal road renewal funded from restricted asset	0	100,000	100,000
Inlet works funded from reduction to others expenditure	0	10,000	10,000
Sewer strategy reduction from investigation of in-house alternatives	798,000	(698,000)	100,000
Phillip Street pre-construction funded from restricted asset	0	281,000	281,000
Clergate Road/ Leeds Parade preconstruction funded from restricted asset	0	458,000	458,000
Spring Hill to Orange funded from restricted asset	0	2,000,000	2,000,000
Leeds Parade project funded from restricted asset	0	215,000	215,000
Sewer line offset by reduction to materials and contracts	0	15,000	15,000
Sewer Strategy offset by reduction to materials and contracts	0	15,000	15,000

*Equity*
Restricted asset used to fund aeration upgrade	0	(100,000)	(100,000)
Restricted asset used to fund STP internal road renewal	0	(100,000)	(100,000)
Sewer strategy reduction from investigation of in-house alternatives	(798,000)	698,000	(100,000)
Restricted asset used to fund Phillip Street pre-construction	0	(281,000)	(281,000)
Restricted asset used to fund Clergate Road/ Leeds Parade pre-construction	0	(458,000)	(458,000)
Restricted asset used to fund Spring Hill to Orange project	0	(2,000,000)	(2,000,000)
Restricted asset used to fund Leeds Parade project	0	(215,000)	(215,000)

Note: Equity includes the funds internally or externally restricted. Examples include funds collected through Section 94 Developer Contributions, the balance of unexpended specific purpose grants, or other funds preserved by a specific Council resolution.

Policy and Governance Implications

This report is prepared in accordance with the Integrated Planning and Reporting Guidelines as issued by the Office of Local Government.

Recommendation

1 That the information provided in the report by the Director Corporate and Commercial Services on the Quarterly Budget Review and Performance Indicators – July to September 2016, be acknowledged.

2 That the variations arising from the September Quarterly Budget Review, amounting to an improvement of $559,547, be adopted.

further considerations

The recommendation of this report has been assessed against Council’s other key risk categories and the following comments are provided:

Service Delivery

The Performance Indicators highlight progress in achieving the strategies and actions set by Council’s Delivery/Operational Plan. The “traffic light” indicators show the status of each task. A green light indicates the task is on track. An amber light suggest some delay and a red light is provided to those tasks that are unable to be achieved. All tasks have a comment that indicates process.

SUPPORTING INFORMATION

Highlights of the Quarter

Key achievements over the quarter include:

· Council approved a $15M roads program

· Placed on exhibition a sponsorship program to support the local Harness Racing Club over the next 10 years

· Awarded the tender for civil works on stage 8 of the Narrambla Business Park industrial subdivision

· Opened the new Visitor Information Centre in the Orange Regional Museum complex

· Provided assistance to the local rugby union and rugby league teams involved in their respective finals games

· Provided $156,515 in financial assistance to organisations who applied for donations/sponsorships. $84,878 is provided in donations and the balance of $71,637 is provided as sponsorships.

· Considered the tender to demolish a Council-owned shed in Peisley Street

· Received a planning proposal for an extension to the North Orange Shopping Centre

· Planning for Australia Day and Carols by Candlelight events progressed

· A review of the way Council funds tourism services commenced. Over 100 people attended the Orange Regional Tourism Workshops facilitated by Council.

· The demolition tender development application was approved and the tender to clear the old hospital site was advertised in the quarter

· Adoption of Council’s Community committee structure during the quarter

· Concept plan developed for the creation of a Mountain Bike Trail on Mount Canobolas

· 4,908 meals delivered under Council’s Meals on Wheels Program

· Average of 86.17% utilisation of Council’s Childcare Centres

· Supported accommodation provided for 10 adults with a disability

· Successful audit of the Airport by the Civil Aviation Safety Authority. 13,608 passengers through the airport.

· 228 property inspections by Council’s weeds team.

· $171,730 has been added to the $150,000 budget in the footpaths program to expand the footpaths program.

· Electricity charges were re-estimated and reduced by $211K due to savings realised in water and sewer pump stations and treatment plants.

· Rates and charges remained outstanding was 11.41% which compares very favourably to the level of the same period last year which was 32.59%.

· Council is investigating alternate, less costly, short to medium term strategies in order to provide sewer services to the new residential land in the Ploughmans Valley and North Orange areas. This approach involves reviewing how we operate our system and the potential recommissioning of a sewer pump station. The sewer strategy project will now be done in-house and has resulted in an adjustment to reduce the costs of the project significantly.

Other Expenses

Council is aware that the format of the financial statement reports is prescribed. In the past, Council has requested for an elaboration of the “Other Expenses” element in the reports and this information is provided in the following table.

Review of Income

The following chart provides a snapshot of the split of Council’s income.

Income streams such as User Charges and Fees, Other Revenues and Grants for Operating Purposes are currently on track as traditionally their rate of receipt is generally consistent throughout the year.

As Council’s annual rates are levied in July of each year, it is appropriate to see that this income is almost fully recognised in the first quarter.

Other income streams are subject to other influences such interest rates, occurrences of development, or the success of grant applications and as such are difficult to ascertain their current performance. These income streams are routinely reviewed, and adjusted as appropriate, at each quarterly review.

On the assumption that all income is received at a constant consistent rate over the year, by the end of the September quarter 25% should have been received.

Rates and Charges Collection

For the first quarter, a total of $2,176,934.42 (11.41%) remains outstanding for rates and annual charges. For the purposes of comparison, for the same quarter last financial year 32.59% of the amount payable remained outstanding.

Review of Expenditure

The following chart provides a snapshot of the progress of Council’s expenditure.

In general, Council’s routine operational expenses should be incurred at a consistent rate. These include expense groupings such as Employee Costs, Materials and Contracts, Plant Expenses and Other Expenses. As presented in the above chart most of these expense groups are on track with the exception of some savings being evidenced within Materials and Contracts.

Depreciation is another item which ordinarily would be consistent throughout the year however depreciation is not able to be generated until after the finalisation of the previous year’s financial statements. As at the end of the quarter, these statements were still in the process of being prepared ready for audit.

On the assumption that all expenses are incurred at a constant consistent rate over the year, by the end of the September Quarter 25% should have been paid.

Report by Responsible Accounting Officer

The following statement is made in accordance with Clause 203(2) of the Local Government (General) Regulation 2005:

As the Responsible Accounting Officer, it is my opinion that the Quarterly Budget Review Statement for Orange City Council for the quarter ended 30 September 2016 indicates that Council’s projected financial position for 30 June 2017 will be satisfactory having regard to the project estimates of income and expenditure, and variations contained therein.

Aaron Jones, Responsible Accounting Officer

Attachments

1 Performance Indicators - Quarter 1 - 2016/2020, D16/51159 ⇩

2 Financial Summaries - September Review - 2016/2017, D16/54035 ⇩

3 Major Works Table - September Review - 2016/2017, D16/54044 ⇩

Council Meeting 15 November 2016

5.3 Quarterly Budget Review and Performance Indicators

Attachment 1 Performance Indicators - Quarter 1 - 2016/2020

Quarterly Performance Indicators

Delivery/Operational Plan 2016/20

Quarter 1 – July to September 2016

D16/51159

OUR CITY

Objective 1 - In complying with the Local Government Act, Environmental Planning and Assessment Act and other relevant legislation, decisions and planning are merit based, informed, impartial and consistent
Strategy 1.1 - Provide easily obtainable information on the legal responsibilities of Councillors, Council staff and the community
Ref	Task	Performance Indicator	Status	Progress Report
1.1.1	Maintain Delegations and Sub-Delegations Register	Review delegations to the General Manager in November annually	n	Delegations and Sub-Delegations managed during the quarter. A full review of delegations to the General Manager will be undertaken in the next quarter.
1.1.1	Maintain Delegations and Sub-Delegations Register	Update and distribute sub-delegations to staff in December annually	n
1.1.2	Provide information to Councillors on training and development opportunities	Number of opportunities for training notified to Councillors	n	Information has been provided to Councillors in relation to training opportunities as they arise.
1.1.3	Undertake testing of Council's Business Continuity Plan (BCP)	BCP tested and reviewed in December annually	n	A scenario test for the Business Continuity Plan for the Civic Centre was undertaken during the quarter.
1.1.4	Maintain the Enterprise Risk Management System	Quarterly review of Corporate Risk Register and report to Council via the Audit and Risk Management Committee	n	The Enterprise Risk Management System was maintained during the quarter. A summary of Risk Assessments undertaken during the quarter was prepared. Planning commenced for the review of the Corporate Risk Register.
1.1.4	Maintain the Enterprise Risk Management System	Compliance reporting quarterly to Directors	n
1.1.5	Ensure Council maintains an internet and social media presence reflective of Council activities, services and facilities	Increase social media engagement and reach by 25%	n	There has been an increase in social media activity during the quarter. There has been a particular focus on road works and the creation of new videos to better explain the scope of works and how roads are built and maintained. The Council website is updated daily and attracts more than 20,000 page views a week.
1.1.5		Maintain the Council website with weekly updates	n

Objective 1 - In complying with the Local Government Act, Environmental Planning and Assessment Act and other relevant legislation, decisions and planning are merit based, informed, impartial and consistent
Strategy 1.2 - Information and advice provided for the decision-making process will succinct, reasoned, accurate, timely and balanced
Ref	Task	Performance Indicator	Status	Progress Report
1.2.1	Manage Council’s Records System	All incoming letters and emails to Council registered into Council's system daily and allocated to appropriate staff member	n	All incoming letters and emails to Council were registered into Council's system on a daily basis, and allocated to the appropriate staff member for action.
1.2.2	Provide financial reporting with reference to the Long Term Financial Plan and Delivery/Operational Plan requirements	Annual financial statements finalised by November	n	Annual report commenced.
1.2.2		Quarterly reports presented to Council within two months of the end of each quarter	n	Annual report commenced.
1.2.3	Establish and support Council Meetings, Policy Committees and Council's Community Committee Network	Prepare and distribute agendas and reports for Ordinary Council and Policy Committee Meetings within three business days of the meetings	n	Agendas, minutes and reports are produced for Council and Policy Committee meetings within the required timeframes. The Community Committee network structure was finalised in September, together with the annual meetings schedule established and Charters reviewed. All Community Committees are being requested to consider items to be considered in Council's strategic planning processes.
		Review Council's Community Committee network structure in September annually
		Establish the annual Committee Meetings Schedule in September annually
		Undertake a strategic planning session with all Community Committees in September-October annually
		Review Charters of Community Committees in October annually
		Annual Report from the Audit and Risk Management Committee by April
		Report of complaints under Council's Code of Conduct to Council by December annually

Objective 1 - In complying with the Local Government Act, Environmental Planning and Assessment Act and other relevant legislation, decisions and planning are merit based, informed, impartial and consistent
Strategy 1.2 - Information and advice provided for the decision-making process will succinct, reasoned, accurate, timely and balanced
1.2.4	Implement Information Technology Strategy initiatives	Virtualisation server and storage hardware refresh replacement completed	n	Rollout of 182 personal computers and 21 laptops. Replacement of the virtualisation server iis set down to commence in February 2017. The services review is to be undertaken from February 2017 to June 2017. The remote access system upgrade is to commence in November 2016. Records management system upgrade is in test in November 2016. Go live is planned for April 2017. The review of cloud and operational issues and currently underway, due for completion in March 2017.
		Services review - desktop management system, online payment processing and other E-services, security, intranet software
		Remote access system upgrade
		Upgrade records management system
		Review cloud computing security and operational issues
1.2.5	Achieve maximum return on the investment of Council's funds whilst adhering to all applicable legislative requirements and Council's policy	Monthly reports to Council on the performance of the investment portfolio	n	Monthly reports on Council's investment portfolio reported to Council in accordance with legislative requirements. Council's return on investments continues to exceed the benchmark as set by Council's Long Term Financial Plan.

Objective 1 - In complying with the Local Government Act, Environmental Planning and Assessment Act and other relevant legislation, decisions and planning are merit based, informed, impartial and consistent
Strategy 1.3 - Ensure a robust framework that supports the community’s and Council’s current and evolving activities, services and functions
Ref	Task	Performance Indicator	Status	Progress Report
1.3.1	Provide a framework for development in the City through the Orange Local Environmental Plan (OLEP) 2011, plans of management and the Development Control Plan (DCP)	Develop and have adopted Development Control Plan (DCP) 2014 by the end of 2016	n	Development Control Plan in draft state, including Shiralee and Infill components.
1.3.2	Review and report on the five key areas of our environment (water, air, biodiversity, soil, salinity) through preparation of the State of Environment Report (SOE)	Publish the annual SOE by November	n	Data for Regional State of the Environment Report has been collated and is currently being printed for distribution in November.
1.3.3	Support the Local Emergency Management Committee (LEMC)	Finalise Council's input into local emergency planning in conjunction with key agencies	n	The Local Emergency Management Committee Standard Operating Procedures have been reviewed and endorsed. The Airport Emergency Plan has been reviewed and endorsed.
1.3.4	Support the Rural Fire Service	Provide ongoing support and advice to quarterly Bush Fire Management Committee Meetings and Bush Fire Liaison Meetings.	n	Attendance at the Bush Fire Management Committee and Zone Liaison Committee. Staff attended the Rural Fire Service forum in Dubbo, which covered the coming fire season and new funding arrangements.

Objective 1 - In complying with the Local Government Act, Environmental Planning and Assessment Act and other relevant legislation, decisions and planning are merit based, informed, impartial and consistent
Strategy 1.3 - Ensure a robust framework that supports the community’s and Council’s current and evolving activities, services and functions
1.3.5	Develop and implement the suite of Integrated Planning and Reporting documents	Comprehensive review of the Community Strategic Plan by June 2017	n	Council received and adopted the Integrated Planning and Reporting documents on the 24 May 2016. Due to the merger proposal from the NSW Government, the election scheduled for September 2016 was deferred. A legal challenge from Cabonne Council has caused further time to elapse in the determination of the merger proposal. The due date of June 2017 for the next comprehensive Community Strategic Plan update therefore needs to be amended with advice of when the next election is to be held determining when the Community Strategic Plan update is due. Work on the 2015/16 Annual report has commenced.
		Annual minor review of the Community Strategic Plan by February annually
		Finalisation of the Delivery/Operational Plan by June annually
		Review of the Resourcing Strategy by December annually to provide the Long Term Financial Plan, Assets Strategy and Workforce Management Plan
		Preparation of the Annual Report by October annually
		Undertake quarterly reviews of the Delivery/Operational Plan and report to Council

Objective 1 - In complying with the Local Government Act, Environmental Planning and Assessment Act and other relevant legislation, decisions and planning are merit based, informed, impartial and consistent
Strategy 1.4 - Ensure a framework that Council’s policies, procedures and programs relate to the vision and directions of the Community Strategic Plan, including a disability action plan
Ref	Task	Performance Indicator	Status	Progress Report
1.4.1	Maintain a framework of relevant policies and procedures	Facilitate the review of Strategic Policies annually, with Code of Conduct reviewed in March, Code of Meeting Practice by April, and Councillors - Payment of Expenses and Provision of Facilities Policy reviewed in September	n	Council reviewed the Payment of Expenses and Provision of Facilities strategic policy in September 2016. Council considered the Operational Policy for the Aquatic Centre Usage, which was also exhibited during the quarter. Council adopted the Outdoor Dining Areas Policy during the quarter following public exhibition. Council also commenced work on the Draft Infill Development Strategic Policy, with consultation being undertaken with various stakeholder groups. 7 Operational Policies were reviewed during the quarter, including the adoption and roll-out of the Drug and Alcohol Policy, with training being undertaken with all Council staff on the new policy. The Business Continuity Planning Operational Policy was also adopted during the quarter.
1.4.1	Maintain a framework of relevant policies and procedures	Facilitate the review of Operational Policies annually	n
1.4.2	Ensure Councillors are made aware of key Policy requirements	Organise training for Councillors in Code of Conduct and Code of Meeting Practice related issued annually in April	n	Training for Councillors on specific provisions in relation to the Code of Conduct and Code of Meeting Practice will be organised early in 2017, however when required, information is circulated to Councillors on policy provisions.
1.4.3	Maintain and implement the Disability Action Plan 2012/16	Facilitate the implementation of tasks within the Disability Action Plan	n	Council is required under the Disability Inclusion Act 2014 to undertake disability action planning by 1 July 2017. In preparation for the development of the plan consultation has been undertaken with disability service providers and representatives of Cabonne and Blayney Councils given the nature of the local service network. Relevant Council staff have attended training provided by Local Government NSW to support the appropriate preparation of the plan.
1.4.3	Maintain and implement the Disability Action Plan 2012/16	Develop the 2017/20 Disability Inclusion Action Plan	n

Objective 2 - Provide multiple opportunities for the community to engage in planning, policy and advocacy for the development and direction of the City of Orange
Strategy 2.1 - Provide a flexible and adaptable community engagement process for gathering and disseminating information, ideas and responses. Engage with the community through a variety of formats including traditional media, emerging technologies, and Committees and forums
Ref	Task	Performance Indicator	Status	Progress Report
2.1.1	Promote Council's activities through media releases, media briefings and host community information sessions when appropriate	Host community information sessions on key projects and activities as appropriate	n	Council has issued more than 30 media releases for the quarter. The Your Say site within the Council website received 9,500 visitors during the reporting period. There were 3 e-newsletters issued in the quarter. During the quarter the number of ‘Likes’ on the main council Facebook page grew by 18% from 3039 to 3605. During the same period, the number of Facebook users engaging with the page varied widely week to week, depending on the topics being posted about and discussed. This ranged from 1,232 people per week through to 6,721 per week. The number of Twitter impressions showed steady growth over the period from 9.8K (July) to 11K (August) to 14.2K (September) up by 44% over the quarter.
		Issue bulletins through the Council E-news service monthly
		Issue media releases at a minimum of one weekly
		Maintain Council's social media presence and provide information on a weekly basis via social media
		Provide at least one media briefing per week

Objective 2 - Provide multiple opportunities for the community to engage in planning, policy and advocacy for the development and direction of the City of Orange
Strategy 2.2 - Provide Council Customer Service that is easy to access and use, interactive and responsive
Ref	Task	Performance Indicator	Status	Progress Report
2.2.1	Provide a highly responsive customer service function	Undertake monthly training of Customer Service Team on key issues	n	Training for the Customer Service Team continues on a regular basis. The next training will be in June 2017. The focus over the last quarter has been to update procedures for armed hold-up, with training to be undertaken in the near future by the police. All issues reported to Council via the website, phone, e‑mail or in person, are added to the Customer Request Management system within two days of receipt and allocated to the appropriate staff member for action. 2,942 requests were entered during the quarter. Council's after-hours phone service continues to be provided.
		All issues reported via Council's website or by phone/email to Council allocated to relevant staff member for attention within two business days
		Continue to provide after-hours call answering service
		Remind all staff of their obligations under Council's Customer Service Obligation Policy by June annually

Objective 2 - Provide multiple opportunities for the community to engage in planning, policy and advocacy for the development and direction of the City of Orange
Strategy 2.3 - Facilitate community input into local and regional strategic lobbying and advocacy initiatives for the needs and aspirations of the people of the City of Orange to external stakeholders
Ref	Task	Performance Indicator	Status	Progress Report
2.3.1	Maintain membership of key lobby groups to advance regional priorities	Build on relationships with key lobby groups including but not limited to CENTROC, NetWaste, Regional Development Australia, Central NSW Tourism, Regional Cities, Central West Libraries, Bathurst Orange and Dubbo Alliance, Association of Mining Related Councils, Central West Councils Environment and Waterways Alliance, Local Land Services	n	Council maintained strong relationships with regional and key lobby groups during the year, including CENTROC, NetWaste, Central West Libraries, Association of Mining Related Councils, Central West Councils, Environment and Waterways Alliance and Local Land Services.

Objective 3 - Provide appropriate frameworks that promote the identification, growth and development of current and future leaders
Strategy 3.1 - Provide opportunities for potential candidates who wish to stand for Local Government elections to become familiar with Council processes, activities and services
Ref	Task	Performance Indicator	Status	Progress Report
3.1.1	Ensure all requirements for the conduct of the election are undertaken within required timeframes	Ensure all advertising is conducted in accordance with timeframes set by the NSW Electoral Commissioner	n	With the deferral of the Local Government Election for Orange until September 2017, no action required at this stage.
3.1.1		Assist the NSW Electoral Commissioner in conducting the 2017 Local Government Election	n

Objective 3 - Provide appropriate frameworks that promote the identification, growth and development of current and future leaders
Strategy 3.2 - Provide a framework for staff to exercise the opportunity to build on and develop their leadership potential, as well as recognising the value of older workers
Ref	Task	Performance Indicator	Status	Progress Report
3.2.1	Implement the Workforce Management Plan	Implement succession planning for identified critical positions	n	Succession planning in place. Equal Employment Opportunity plan items - commenced review of plan. Review of apprentices and cadets management commenced. Improvements to Human Resources on line system - project on hold while awaiting system update.. Safety plan: · New Drug and Alcohol Policy rolled out across Council with random testing commenced. · Smoke Free Workplace Policy implemented. · Further asbestos management plan training undertaken in quarter. First quarter safety inspections have been completed. · Office of the Federal Safety Commissioner project audits are complete and have scored over 80% compliance. · StateCover safety audit results achieved a score of 90.6% for Work Health Safety management system and 93.3% for specific hazards. · AS4801 recertification has been maintained until 24 August 2019. Employee Recognition Procedure reviewed. Leadership training for managers in budget preparation delivered.
		Complete the action plan outlined in the Equal Employment Opportunity Management Plan
		Review the use of apprentices/trainees across Council including areas, engagement, support programs for supervisors/trainees
		Improve functionality of Human Resource Information Systems, including electronic leave and on-line timesheets
		Complete actions from Council's Safety Plan including the rollout of the Drug and Alcohol Policy, Smoke Free Workplace Policy and Asbestos Management Plan elements for employees, volunteers and contractors
		Review the Employee Recognition Policy
		Undertake AS4801 Work Health and Safety Management System audits and inspections across Council work sites
		Implement leadership programs including recruitment, performance management and new manager induction

Objective 3 - Provide appropriate frameworks that promote the identification, growth and development of current and future leaders
Strategy 3.3 - Recognise that members of the community will take different leadership pathways, the Council will support this growth and development through appropriate activities, initiatives and assistance
Ref	Task	Performance Indicator	Status	Progress Report
3.3.1	Apply Council's adopted Donations and Grants Policy to support the community	Report requests for support to Council quarterly	n	Requests for Financial Assistance (and donations) are reported to Council as each request is received. In addition to the $125,959 in the Delivery/Operational Plan, the following entities were funded for a total of $18,996 during the quarter: - Pay It Forward Community Shed - Cerebral Palsy Alliance - Leukaemia Foundation - Catherine McAuley Primary School - Orange Business Chamber - Parkrun Australia - The Come Together Choir - Foodcare - Orange Eight Day Games - Canobolas High School - Anson Street School - Tristan Harrison - Stephanie Harrison - Orange High School

Objective 4 - Build on the capacity of the City as a leader by participating in local, regional, national and global organisations, networks and initiatives
Strategy 4.1 - - Continue to deliver a leadership role as a major entity in the region and actively contribute to the future direction of local, regional and national initiatives to support and facilitate improved outcomes for the community
Ref	Task	Performance Indicator	Status	Progress Report
4.1.1	Engage with State and Federal Governments on funding and policy matters	Demonstrated advocacy on emerging strategic matters important to the City and region	n	Council met with Local Government NSW and the Office of Local Government during the quarter. Conversations with Centroc were held regarding opportunity for the Centroc Board to pursue when the next Centroc Board meeting is held at Parliament House. Application for Stronger Regions funding made during the quarter. Engagement with NBN Co on the rollout of infrastructure continues with the completion of works scheduled for October 2016.

Objective 4 - Build on the capacity of the City as a leader by participating in local, regional, national and global organisations, networks and initiatives
Strategy 4.2 -Actively contribute to the future direction of international strategic initiatives to build capacity and cross-cultural understanding
Ref	Task	Performance Indicator	Status	Progress Report
4.2.1	Maintain Sister Cities relationships with Timaru, New Zealand; Ushiku, Japan; Orange, California; Mt Hagen, Papua New Guinea	Support opportunities for cultural exchange	n	During the quarter a group of students from Canobolas Rural Technological High School visited Japan.
4.2.1		Finalise employment skills exchange program with Mt Hagen	n

OUR COMMUNITY

Objective 5 - Provide a broad range of equitable and affordable opportunities for the community to enjoy a healthy and active lifestyle
Strategy 5.1 - Identify changing community aspirations and undertake community engagement and planning for the creation of open spaces, recreational facilities and services, recognising the special needs of older people and those with disabilities
Ref	Task	Performance Indicator	Status	Progress Report
5.1.1	Engage with the community in the planning and development of public open space	Through the Parks, Trees and Waterways Community Committee and other community workshops engage on four occasions per year in the development of public open space	n	Consultation through the Parks, Trees and Waterways Community Committee to select the replacement plant type for the Anson Street median following review by staff and a consultant was undertaken.
		Cook Park Master Plan reviewed by December 2016, then annually
		Botanic Gardens Master Plan reviewed by December 2016, then annually
5.1.2	Increase and improve public open space accessibility and facilities for a broad range of members of the community	Sir Jack Brabham Park Sports Centre - Stage 1 commenced	n	Council has worked with the Orange Triathlon Club to improve the accessibility of Gosling Creek Reserve and Reservoir for organised sporting activities. Approvals and concept designs completed with works program completion in December 2016. Planning and concept design work for the Orange Botanic Gardens boardwalk across the Billabong has commenced and are due to be completed until March 2017.
5.1.2		Renewal of the Orange Botanic Garden's Billabong boardwalk	n
5.1.3	Increase utilisation and functionality of the Orange Showground	Develop and implement a plan for the improvement and increased utilisation of the Orange Showground	n	Orange Showground pavilion construction is progressing. On completion the utilisation and functionality of the showground will be increased. Scheduled works due for completion February 2017.

Objective 5 - Provide a broad range of equitable and affordable opportunities for the community to enjoy a healthy and active lifestyle
Strategy 5.2 - Maintain and renew recreational spaces and infrastructure assets as specified within the Asset Management Plan at agreed levels of service to optimise community use
Ref	Task	Performance Indicator	Status	Progress Report
5.2.1	Implement maintenance programs/activities to ensure parks infrastructure (seats, signs, fences, pathways and playgrounds) are maintained to service levels as outlined in the Public Open Space Asset Management Plan	Engage playground consultant to undertake safety audit for compliance with Australian Standards every two years	n	Safety inspections, repair and maintenance to play facilities across the Local Government Area has been undertaken on a monthly basis during the reporting period. Moulder Park master plan - allocated funding used to leverage additional funding through grants programs. Quotations sought for the supply and installation of outdoor table tennis tables and a small court sports arena. Awaiting determination of grant submission prior to commencing on ground works.
		Undertake playground inspections for each playground on a monthly basis
		Re-oil the Orange Adventure Playground by June every two years
		Moulder Park Master Plan works
		Replacement of pedestrian timber bridges in Moulder Park
5.2.2	Implement the renewal and enhancement of recreational assets	Renewal of Wade Park floodlighting	n	Planning and concept design work for the upgrading of facilities, including the Wade Park flood lighting and a play facility for north Orange has commenced. The tender for the Robertson Park was issued on 26 August 2016. The tender closed on 30 September 2016.
		Orange Botanic Gardens - implement Hydrology Study - Roselawn Drive stormwater detention basin upgrade
		Upgrade Play Facilities
		Sir Jack Brabham Park - installation of playground
		Max Stewart Oval - installation of training lights
		Construct Robertson Park toilets
		Rosewood Oval - installation of training lights

Objective 6 - Encourage and support the development and growth of sport, recreational, healthy and active living pursuits, that are inclusive and adapted to the needs of a diverse community
Strategy 6.1 - Identify changing community aspirations and undertake community engagement and planning for the development and support of sporting and recreational services
Ref	Task	Performance Indicator	Status	Progress Report
6.1.1	Conduct and implement an annual planning process to assess the needs of our ageing population in line with the principles of an Aged Friendly Community	Annual planning session conducted and implementation of the Action Plan	n	A neighbour aid planning session was conducted 4 July 2016 to determine social support activities for older people and people with disability. Monthly meetings were conducted for the Women's Shed in developing the service model. Planning commenced for the International Day of People with Disability celebration in December 2016. A funding submission was completed for the Seniors Festival 2016 event. The Men's Group was successful in attracting funds through ClubGrants for day trips for 12 socially isolated men. The World Health Organisation Age Friendly Cities action plan was reviewed by the Ageing and Access Committee in its quarterly meeting on 4 August 2016.
6.1.1		Quarterly meetings of the Ageing and Access Community Committee to review the Action Plan	n

Objective 6 - Encourage and support the development and growth of sport, recreational, healthy and active living pursuits, that are inclusive and adapted to the needs of a diverse community
Strategy 6.2 - Seek innovative and creative solutions in partnership with key stakeholders that convert the demonstrated community need for sporting and recreational services/facilities to infrastructure and activities
Ref	Task	Performance Indicator	Status	Progress Report
6.2.1	Work with existing and emergent groups to enhance and develop sporting and recreational infrastructure and activities	Implement Council's Sports Facility Partnership Program (minor grants) and Sports Participation Program	n	Council's Sports Facilities Partnership grants were awarded as follows: · Orange BMX Club · Orange Hockey Incorporated · Orange District Football Association.
6.2.1		Development of Cricket Centre of Excellence - Wade Park	n
6.2.2	Development of recreational sporting precinct	Development of concept plan and preliminary costing	n	Planning proposal for rezoning of the site completed. Negotiation of draft contract completed and documents issued.
6.2.3	Develop the Canobolas Precinct	Develop the Mount Canobolas precinct for mountain bike activities	n	Council has identified the potential to create a Mountain Bike Trail Centre on Mt Canobolas encompassing both the State Conservation Area and NSW Forestry Land. Following consultation with various stakeholders, a concept plan has been developed by consultants, World Trail which will be considered at a meeting of Council on 4 October 2016.
6.2.3	Develop the Canobolas Precinct	Improvements to the Pump House	n
6.2.4	Fund works at the Scout Camp	Report on facilities upgraded	n	Council have allocated $50,000 2016/17. Discussions continuing with Scouts NSW on future management of the facility and the priority of works.
6.2.5	Install solar lighting on Emmaville cottage	Installation of lighting	n	Project scheduled to start in April 2017.

Objective 6 - Encourage and support the development and growth of sport, recreational, healthy and active living pursuits, that are inclusive and adapted to the needs of a diverse community
Strategy 6.3 - Ensure the sporting and recreational facilities, programs, activities and health programs provided by Council are effectively and efficiently managed, affordable and support healthy lifestyle choices
Ref	Task	Performance Indicator	Status	Progress Report
6.3.1	Support and work with sporting organisations to secure events for the Orange region	Support at least five major events annually	n	Orange was scheduled to host a National Rugby Championships game on 24 September 2016 between NSW Country Eagles and Perth Spirit however the event needed to be relocated due to significant rainfall and subsequent ground conditions.
6.3.2	Operate the Orange Aquatic Centre	Ensure the Centre complies with Royal Life Saving Society and NSW Health guidelines through satisfactory results in all audits	n	No audits conducted by NSW Health or Royal Lifesaving during this time (NSW Health Audits would be prompted by health issues flags (ie noted cryptospyridium outbreaks etc) and Royal Life Saving Audits are voluntary and we have not had any in the past 12 months). Repairs completed to 50m pool. Staff room renovations commenced. Attendance for the 1st quarter was 20,068 compared to 19,000 for the same period last year. 656 students were enrolled in learn to swim. Occupancy rate varies term to term – annual target is 90%. Term 3 (quarter one in 2016/17) did not hit 90% occupancy rate. Repairs - changerooms - not completed - have been deferred for 12 months so that office spaces could be renovated to accommodate increase in permanent staff contingent. New office fit out - complete, and new staff room renovation (in the space of the old office) is 99% complete - one day of work to finalise some minor details. Walkway between amenities and café - completed. Repair wet deck, diving pool - not completed, has been deferred due to other urgent works being required in the intervening period (ie, 50m filter repairs, 50m bulkhead liner leaking and tiles coming off wall, repairs to 50m outlet valve)..
		Maintain 90% occupancy rate for all learn to swim classes
		Upgrade Aquatic Centre changerooms
		Walkway between amenities and Cafe
		Repair wet deck, diving pool

Objective 6 - Encourage and support the development and growth of sport, recreational, healthy and active living pursuits, that are inclusive and adapted to the needs of a diverse community
Strategy 6.4 - Encourage partnerships with community groups, government agencies and the business sector for the achievement of improved healthy lifestyle choices for the community
Ref	Task	Performance Indicator	Status	Progress Report
6.4.1	Provide recreational activities for older people, people with a disability and younger people to support healthy and active living	Provide recreational activities including after school and school holiday activities for identified young people	n	After school activities were provided at the Orange Christian School and through the Designing Futures program. Activities included sport, cultural and hip hop dance, bush toy making, business tours (exposure to employment opportunities) and support with homework activities with approximately 62 young people attending. 30 participants attended the Merge Holiday Activity programs enjoying hip hop, movies skate board painting, trips to Flip Out, Ten Pin Bowling and the Regional Conservatorium. 15 participants in the Orange Youth Advisory Council (YAC), undertook a band night attended by approximately 60 young people. All services are delivered in line with the Commonwealth Home Care Standards, NSW Disability Service Standards, NSW Disability Inclusion Act 2014 and the Children and Young Persons (Care and Protection) Act 1998.
		Compliance with the Commonwealth Home Care Standards, NSW Disability Service Standards, NSW Disability Inclusion Act 2014 and the Children and Young Persons (Care and Protection) Act 1998
		Provide a range of recreational activities as part of Seniors Week and International Day of People with a Disability annually
6.4.2	Support and work with community organisations and agencies to develop and operate programs which have a positive impact on community health	Provide support for three events annually	n	Through Council's Bicycling Community Committee, a major Bike Week Promotion, Bike Fest was scheduled to take place at the Moulder Park Velodrome on 18 September 2016. Unfortunately significant rainfall on the day of the event meant that it had to be postponed. The event has been rescheduled for 4 December 2016.
6.4.3	Engage the community in the Parks Alive program and environmental activities	Deliver four school programs, four educational programs and four community events per annum	n	Wet weather and saturated ground conditions caused the cancellation of National Tree day usually held in July. Events held included Calare School, Ploughman's Hill Estate, Ploughman's Wetland and Clifton Grove

Objective 7 - Encourage resident and Government involvement to ensure a supportive and safe City
Strategy 7.1 - Feel safe in our homes and wider community by undertaking community engagement to keep plans and policies current for crime prevention, emergency service response, community safety and amenity, and promoting healthy and accessible links for older people and youth
Ref	Task	Performance Indicator	Status	Progress Report
7.1.1	Engage the community in addressing crime	Participate in Crime Prevention Partnership (CCP)	n	Council has continued representation at the monthly Canobolas Crime Prevention Partnership meetings and the meetings of the Orange Liquor Accord. The Community Safety and Crime Prevention Committee meets quarterly.
		Participate in the Orange Liquor Accord
		Promote the Operation Never Again program
7.1.2	Evaluate the implementation of the Children (Protection and Parental Responsibility) Act 1997 using collected data and community perception surveys	Compile and submit six monthly reports to the Attorney General on the implementation of the Act	n	The report on the implementation of the Children (Protection and Parental Responsibility) Act 1997 for the period 1 January to 30 June 2016 was submitted to the NSW Attorney General's Department on 25 August 2016.

Objective 7 - Encourage resident and Government involvement to ensure a supportive and safe City
Strategy 7.2 - Seek innovative and creative solutions in partnership with key stakeholders that respond to the community’s need for a safe and secure City including infrastructure and activities, recognising the needs of older people and those of younger people
Ref	Task	Performance Indicator	Status	Progress Report
7.2.1	Conduct the Orange and Cabonne Road Safety Program	Deliver the Road Safety Officer Action Plan	n	The Local Government Road Safety Program 2016/17 includes: · $3,500 Child restrain checking days · $3,000 Green man/Red man pedestrian campaign · $4,000 Drink Driving Campaign - Plan B · $5,000 Free Cuppa for the Driver Workshops for parents and supervisors of learner drivers were conducted during the reporting period: · 3 PCYC Traffic Offenders Presentations - Driving the Facts · 2 presentations of Use the Road Safely - A guide for older pedestrians · Promotion of the Be Seen, Be Safe, Drive with your Headlights On · 3 Log Book Run events for learner drivers Development of share the road safely with motorists and cyclists’ campaign. Driver fatigue campaign, letters to all food businesses in Orange and Cabonne to participate in the 2017. Development a webpage for Free Cuppa for the Driver.
7.2.2	Manage companion animals within the City	Review Companion Animals Management Plan annually	n	Ranger Services have been provided. Additional signage relating to dogs on key recreational walkways has been installed. The first Companion Animals Community Committee Meeting was held in August.
7.2.2	Manage companion animals within the City	Deliver Ranger Services	n
7.2.3	Manage abandoned articles within the City	Report abandoned shopping trolleys to stores	n	Trolleys are reported as identified.
7.2.4	Increase the safety of pedestrians and cyclists	Deliver an education program to improve driver awareness of pedestrians and cyclists	n	The Local Government Road Safety Program has been approved $3,000 for 2016/17 for the pedestrian campaign Green Man/Red Man. 2 presentations of Use the Road Safely – A guide for older pedestrians Development of share the road safely with motorists and cyclists campaign.

Objective 8 - Support the growth and development of a responsive, creative, innovative, learning and culturally rich community that is inclusive and adapted to the needs of a diverse population
Strategy 8.1 - Identify changing community aspirations and undertake community engagement and planning for the development of cultural facilities and services that reflect the interests and aspirations of the broader and culturally diverse community
Ref	Task	Performance Indicator	Status	Progress Report
8.1.1	Implement the Central West Libraries Strategic Plan	Actions implemented in accordance with the Strategic Plan	n	Implementation of Strategic Plan commenced.
8.1.2	Implement the Orange Civic Theatre and Orange Function Centre Strategic Plan	Actions implemented in accordance with the Strategic Plans	n	In accordance with the strategic plan, negotiations for the 2017 theatre program are in place with a range of engagement opportunities confirmed.
		Develop a policy for programming to provide artistic direction and assist in selective processes
		Develop annual Strategic Marketing Plans
8.1.3	Engage the community in the development of the Region Art Gallery's programs	Meet quarterly with the advisory group to assess exhibition proposals	n	The quarterly Exhibitions Advisory Group meeting will be held in November.
		Seek input from teachers in the development of the educational program on an ongoing basis
		Provide opportunities for individuals and community groups to propose exhibitions and associated programs, through application on Gallery's website with applications assessed quarterly
8.1.4	Improve the visitor experience through increased functionality of galleries and associated public spaces	Install windows in West Room	n	The refurbishment of the Foyer, East and West rooms are partly subject to Capital Works funding from ArtsNSW which is yet to be announced. This will be completed during third quarter 2016/17. Repairs to flooring in Gallery 3 are scheduled for February 2017.
		Replace blinds
		Complete minor modifications to walls and storage areas in the West Room
		Upgrade furniture
		Install data projector and associated equipment

Objective 8 - Support the growth and development of a responsive, creative, innovative, learning and culturally rich community that is inclusive and adapted to the needs of a diverse population
Strategy 8.1 - Identify changing community aspirations and undertake community engagement and planning for the development of cultural facilities and services that reflect the interests and aspirations of the broader and culturally diverse community
8.1.5	Profile the Gallery and engage the community in its programs through media coverage, advertising and promotional elements	Ensure exhibitions and programs are promoted through print and other media, advertising is placed and promotional elements such as brochures and signage are produced	n	Gallery is currently developing an Instagram account and our Facebook presence is growing steadily. The Gallery Director was interviewed on ABC Central West in this quarter, with a regular monthly interview -initiated by the ABC- now in place from November onwards. We continue to run our regular Central Western Daily "At the Gallery" column. Gallery is currently gathering all relevant material for the publication of the 2017 exhibition program, which will be release in January 2017 and disseminated widely.
8.1.6	Reduce the carbon footprint of the Gallery	Investigate energy efficient devices for gallery lighting	n	Still in the planning phase which will explore ways of reducing electricity usage in our exhibition spaces through motion sensor lighting and reducing reliance on plastic wrapping for packaging of artworks. Gallery 2 could use a combination of LED and fluorescent lighting.
8.1.7	Manage the Gallery collection to museum industry standards	Complete the migration of database records to the new Content Management System (Vernon)	n	Vernon is now in regular use and is becoming our main tool for tracking object movement, image files, permissions. All items are being photographed, numbered and cleaned. All data is being prepared for the upload of the entire collection online for public access. Discussion with Still Space Architecture to prepare the concept design for the new storage facility and additional exhibition space has commenced.
		Maintain up to date records to reflect acquisitions and disposals, and new information located about the works held in the collection
		Identify and pursue opportunities for improvements to collection storage facilities

Objective 8 - Support the growth and development of a responsive, creative, innovative, learning and culturally rich community that is inclusive and adapted to the needs of a diverse population
Strategy 8.1 - Identify changing community aspirations and undertake community engagement and planning for the development of cultural facilities and services that reflect the interests and aspirations of the broader and culturally diverse community
8.1.8	Deliver the Orange Regional Gallery Exhibition, Education and Public Programs	Plan and implement an engaging program of exhibitions across a diverse range of art forms to attract a broad range of visitors in accordance with the exhibition timetables and budgets	n	This quarter saw the 2016 Kedumba Drawing Award held successfully at the Gallery for the third time, as well as two major touring exhibitions 'Country and Western: Landscape re-imagined' and Roy Jackson Retrospective. These all had associated public programs which have included tours, floortalks, a lecture series, and educational activities The Gallery is partnering with the Orange Youth Arts Festival once again to deliver educational activities to young people, including two workshops run by DLUX media, and one by gallery staff on contemporary art. Our upstairs exhibition space will see regular shows based on our collection .For the first in this series, local curator, Madeleine Holborow was invited to create an exhibition based on prints from the collection.
8.1.8		Plan and implement a program of structured educational activities for select exhibitions throughout the year for primary and secondary students in accordance with the educational plan timeframes and budget	n
8.1.9	Delivery Annual Performing Arts Program	Develop and implement an annual subscription season and performing arts program across a diverse range of genres	n	Development and implementation of the 2017 annual season nearing completion. There are currently four dedicated children's productions planned.
		Present a dedicated annual children's program for primary and secondary students
		Provide support and assistance to schools and the Orange Eisteddfod Society to present well managed programs
		Through the "Road Works" and "Blak Lines" consortium, present two works which provide audience engagement opportunities
		Develop an annual satisfaction survey of patrons and hirers

Objective 8 - Support the growth and development of a responsive, creative, innovative, learning and culturally rich community that is inclusive and adapted to the needs of a diverse population
Strategy 8.1 - Identify changing community aspirations and undertake community engagement and planning for the development of cultural facilities and services that reflect the interests and aspirations of the broader and culturally diverse community
8.1.10	Develop the cultural and community facilities within the Civic Precinct	Concept planning prepared for the precinct by June 2017	n	Museum completed construction. Visitor Information Centre opened in the quarter.
8.1.11	Development of options for new Planetarium and Conservatorium	Project Plan for approved project implemented according to budget and timeframes	n	Expression of Interest for design completed with three architects selected to submit quotations for design of facility to DA stage. Quotations to close 5 November with contractor to be appointed. Development application to be lodged March 2017.

Objective 8 - Support the growth and development of a responsive, creative, innovative, learning and culturally rich community that is inclusive and adapted to the needs of a diverse population
Strategy 8.2 - Seek innovative and creative solutions in partnerships with key stakeholders that convert the demonstrated community need for cultural services/facilities to infrastructure and activities
Ref	Task	Performance Indicator	Status	Progress Report
8.2.1	Deliver the Orange Library Service	Deliver the Library Service in accordance with the Central West Libraries Strategic Plan and Central West Libraries Joint Agreement	n	Requirements of the Strategic Plan and Joint Agreement met. Planning underway to mark Library's 60th birthday. Identification of items for inclusion on 2017 Calendar of Events. This will be compiled next quarter. Storytime/Ten Minutes a Day/Baby Book Time and Music for Little Ears offered weekly during school term. Relevant staff undertaking training towards implementation of NSW Public Libraries Strategy for indigenous services.
		Commemorate the Library's 60th birthday in November 2016
		Develop a calendar of events and activities by January annually
		Host the 2017 NSW and ACT Family History Association Annual Conference
		Provide early childhood literacy programs that meet National Public Library Standards and Guidelines
		Implement NSW Public Libraries Strategy for indigenous services
8.2.2	Make the Library's heritage collections available on-line	Continue to add digitised and digital content to the Spydus Library Management System	n	Work continues on identification of historic photographs on Spydus. Digital journals being assessed for inclusion in digital repository.

Objective 8 - Support the growth and development of a responsive, creative, innovative, learning and culturally rich community that is inclusive and adapted to the needs of a diverse population
Strategy 8.2 - Seek innovative and creative solutions in partnerships with key stakeholders that convert the demonstrated community need for cultural services/facilities to infrastructure and activities
8.2.3	Link visual arts with other organisations via partnerships and other innovative shared events	Identify and pursue additional funding	n	The Gallery successfully partnered with Friends of Orange Regional Gallery and Orange Regional Arts Foundation to purchase and install Senden Blackwood's public sculpture "duo". This work has been very well received and was launched to coincide with the Gallery's 30th Anniversary celebrations on 8 October 2016. Workshops on producing digital media art are being presented in partnership with DLUX media as part of the Gallery's contribution to Orange Regional Arts Festival. Gallery staff are also delivering workshops for the Festival. The Gallery continues to collaborate with Orange Health Service on its highly successful and sustainable Arts + Health Program. New works from the Gallery's permanent collection have been in installed throughout Orange Hospital with new discussions beginning with Clinicians around the delivery of Arts-based programs by Gallery staff.
		Collaborate with other organisations to produce two events per annum
		Participate in regional festivals with a minimum of two per annum
		Conduct programs associated with Arts and Health with a minimum of two per annum
8.2.4	Engage the community in the development of programs for the Orange Regional Museum	Develop innovative learning and educational resources to assist teachers and students to engage in the Museum's programs and activities	n	Community engagement and public programs officer recently started and has sent out survey to schools in the region. Orange Regional Museum Facebook page has content added to keep the community engaged.
		Work with young people to create opportunities to contribute to the content and programs of the Museum
		Create opportunities for individuals and community groups to contribute to the Museum's content and programs through exhibitions, digital engagement and social media initiatives

Objective 8 - Support the growth and development of a responsive, creative, innovative, learning and culturally rich community that is inclusive and adapted to the needs of a diverse population
Strategy 8.3 - Ensure the precincts, buildings, programs and activities provided by the Council’s Cultural Services are professionally managed
Ref	Task	Performance Indicator	Status	Progress Report
8.3.1	Provide for the management and operation of Central West Libraries on behalf of the Member Councils	Requirements of the Library Act 1939 and the Central West Libraries Joint Agreement are met	n	All requirements met.
8.3.2	Develop a Regional Museum Program for Orange	Ensure the Museum building meets national standards for exhibition and artefact display, storage and handling	n	Museum exhibition space is recording environmental conditions. Wentworth Mine continues to open for one weekend a month with visitation ranging from 20-60 people. Regional Museum have been involved in developing the first exhibition for the Orange Regional Museum. Collections Officer recently engaged and will catalogue collections onto collection management database. The Sustainable Collections Project continues to be implemented with regular meetings and a project program plan to be developed.
		Plan and implement an innovative and engaging program of exhibitions and educational activities
		Develop the Museum's collection and maintain records of acquisitions and loans
		Ensure the Orange Regional Museum exhibitions interpret the stories, cultures and places of the region
		Deliver the Museum Service in accordance with the budget/approved components of the Orange Regional Museum Development Plan 2014 including Wentworth Mine and Emmaville Cottage
		Continue to implement the Sustainable Collections Project in partnership with regional museums, cultural groups and participating councils

Objective 8 - Support the growth and development of a responsive, creative, innovative, learning and culturally rich community that is inclusive and adapted to the needs of a diverse population
Strategy 8.4 - Acknowledge our diverse cultural heritage by encouraging and implementing programs and events that tell the stories of the urban, village and rural communities and their people
Ref	Task	Performance Indicator	Status	Progress Report
8.4.1	Deliver a program to commemorate the Centenary of World War I 2014-2018	Facilitate bi-monthly Working Party meetings	n	Daily blog posts added to correspond with activities 100 years earlier as part of World War I Paper on project delivered at International Federation of Library Association Conference in Columbus Ohio August 2016.
8.4.1		Add to Centenary of World War I in Orange blog and Wiki	n
8.4.2	Support heritage conservation in the City	Implement the 2014/17 Heritage Strategy (as approved and budgeted) including running the annual Small Grants Heritage Fund and presenting a range of educational and promotional programs	n	Planning is underway for the 2016 Cultural Heritage Awards.
8.4.3	Support the Villages of Orange including Spring Hill, Lucknow and Clifton Grove	Continue to implement each Village action plan in accordance with the allocated budget	n	Clifton Grove Committee met during the quarter. Spring Hill and Lucknow meetings scheduled for early October. $50,000 allocated in budget for Lucknow and Spring Hill masterplan works respectively.
8.4.4	Implement the Aboriginal Heritage Strategy	Develop process for the documentation and conservation of significant Aboriginal artefacts	n	Aboriginal Heritage Strategy adopted by Council. The museum is working with a group of elders to implement the strategy. During this quarter, the Museum has been working with a Group of Aboriginal Elders in developing Aboriginal content for the first temporary exhibition in the Orange Regional Museum.
8.4.4	Implement the Aboriginal Heritage Strategy	Develop concept for Aboriginal themed public art works	n

Objective 9 - Encourage and support the development and growth of services that recognise the diverse needs within the community
Strategy 9.1 - Undertake community engagement, identify changing community aspirations, undertake planning, and advocate for the development of facilities and services recognising the need for accessible and integrated community and health services for older people, and services for Aboriginal people, people from culturally diverse backgrounds and people with a disability
Ref	Task	Performance Indicator	Status	Progress Report
9.1.1	Implementation of "consumer directed service delivery" in the home and community services area	Deliver high quality services in compliance with the Commonwealth Home Care Standards, NSW Disability Service Standards, and the NSW Disability Inclusion Act 2014	n	Choices at Home provided Food Services and Neighbour Aid Services including shopping, transport, meals, social support and minor home maintenance: ·... Meals - 4,908 ·... Social Support- 2,633 hours ·... Transport - 588 trips ·... Home Maintenance - 31 hours Social support services included weekly bus trips, community restaurant and a fortnightly Aboriginal Elder's information and activity session.
9.1.2	Provide support to the Commonwealth Home Support Program (CHSP) in the Central West	Implement transition to new funding arrangements through training and strategic planning	n	To meet the requirements the approved work plan and support the implementation of the new funding arrangements, the Commonwealth Home Support Program Officer has: · attended 12 site visits · attended 3 quarterly network meetings including the Food Forum, Home Modifications Forum, NSW Sector Support and Development Network · co-ordinated 9 workshops provided by an external trainer in 5 locations in the region - including paid staff, volunteers and management committee members · provided information on the reforms in the aged care and disability sectors to key stake holders in the region.
		Implementation of Commonwealth Home Support Program Development Officer Plan, including promotion of Commonwealth Home Support Program services and maintaining regional directory of services
		Attend quarterly meetings of interagencies

Objective 9 - Encourage and support the development and growth of services that recognise the diverse needs within the community
Strategy 9.1 - Undertake community engagement, identify changing community aspirations, undertake planning, and advocate for the development of facilities and services recognising the need for accessible and integrated community and health services for older people, and services for Aboriginal people, people from culturally diverse backgrounds and people with a disability
9.1.3	Engage with the local culturally and linguistically diverse community to identify needs and opportunities	Implement programs including Migrant Settlement Strategy, Harmony Day and Social Inclusion in accordance with funding provided by the Department of Social Services and other relevant funding bodies	n	Conducted Help with the Census; Tenancy Workshop and Budgeting. Undertook consultation involving 35 people at TAFE, identifying and prioritising topics for future workshops. Facilitated a consultation identifying gaps in services for asylum seekers. Conducted 5 sessions of the Women’s Arts and Sewing Circle with a focus on developing leadership and conversational English. Supported the Orange Culture Hub with the planning and conduct of a Latin Night which 200 participants. Attended meetings of the Orange Multicultural Network, Regional Multicultural Interagency, Parkes Interagency and Multicultural NSW Regional Advisory Council. Facilitated the Parkes Meet and Greet Group African Drumming Workshop with 35 participants. Engaged and supported new and ongoing mentors with Mentor Connections and developed linkages with newly arrived asylum seekers and migrants. Ongoing client work and connections with several new clients.
9.1.4	In line with Council's Statement of Commitment to the Aboriginal Community, work with the Community Working Party to achieve the outcomes of the Orange Aboriginal Social Development Plan	Support the implementation of the Orange Aboriginal Social Development Plan in line with agreed timeframes	n	Council liaises closely with the Orange Aboriginal Community Working Party to support the implementation of the Orange Aboriginal Social Development Plan. Council has recruited a Trainee Aboriginal Engagement Worker who reports to the Central West Aboriginal Community Engagement Officer. Both positions will assist in working on strategies outlined in the plan. Council has written to the Community Working Party to seek their advice on the priorities of focus for the next twelve months.
9.1.4		Liaise with the Community Working Party to determine culturally appropriate responses to issues relating to the local Aboriginal community	n

Objective 9 - Encourage and support the development and growth of services that recognise the diverse needs within the community
Strategy 9.2 - Ensure the precincts, buildings, programs and activities provided by Council's Children's Services are professionally managed
Ref	Task	Performance Indicator	Status	Progress Report
9.2.1	Deliver quality children's services	Utilisation rates of Council's Children's Services maintained at an average of 80% across all services	n	Yarrawong Children's Centre, Out of School Hours Care (Orange Public School), Spring Street Children's Centre and Orange Family Day Care have recently been reassessed under the National Quality Standards, Family Day is waiting on their assessment results and the other services achieved an overall rating of exceeding the Standards. Courallie and Out of School Hours Care (Calare) are waiting for notification of their reassessment visit. ·... Average utilisation rate for the period is 86.17% ·... Yarrawong Children's Centre - 87.28% ·... Courallie Park Child Development Centre - 93.37% ·... Spring Street Children's Centre - 77.86%
9.2.1	Deliver quality children's services	Services comply with National Standards and achieve successful assessment in accordance with the National Quality Framework	n

Objective 9 - Encourage and support the development and growth of services that recognise the diverse needs within the community
Strategy 9.3 - Ensure the precincts, buildings, programs and activities provided by the Council’s ageing and disability services are professionally managed, integrated and meet demonstrated needs
Ref	Task	Performance Indicator	Status	Progress Report
9.3.1	Utilise available government funding to support the delivery of accessible and affordable services for older people and people with a disability	Funding options identified and grant applications submitted	n	Information has been gathered to undertake annual acquittals and reporting requirements and deadlines have been met. Transition has been undertaken from the Minimum Data Set to the Data Exchange program for recording data and reporting purposes.
9.3.1		Relevant grant and compliance reporting requirements met	n
9.3.2	Provide supported accommodation services to adults with an intellectual disability	Compliance with Ageing, Disability and Home Care funding agreement	n	Supported accommodation was provided to 10 adults with disability, in line with person centred planning guidelines. In consultation with Ageing Disability and Home Care a person has been proposed to fill the funded vacancy within the service. A period of transition with be implemented based on the needs of the proposed resident and the needs of the existing residents. The service was informed of successfully achieving Third Party Verification, confirming compliance with the NSW Disability Service Standards.
		Compliance with NSW Disability Service Standards, NSW Services Act 1993 and the Children and Young Persons (Care and Protection) Act 1998
		Number of residents supported

Our Economy

Objective 10 - Build on the economy, lifestyle and character of Orange to position the City as a destination of choice
Strategy 10.1 - Capitalise on the character and lifestyle of Orange to enhance tourism
Ref	Task	Performance Indicator	Status	Progress Report
10.1.1	Deliver Visitor Information Services	Increase social media engagement and reach by 25% by June 2017	n	Visitor Information Centre is now operating from the Orange Regional Museum space and is operating within budget. It is open 7 days a week. Social media engagement has seen an increase with Visit Orange Facebook likes from 3,992 to 4,204 and Orange Is Open Facebook likes from 3,364 to 3,439. BookEasy online site has 14 accommodation providers active.
		Operate the Orange Visitor Information Centre within budget
		Increase the provision of services on-line through increased patronage of BookEasy by 25% by June 2017
10.1.2	Implement the Orange Tourism Strategy	Actions from the Orange Tourism Strategy delivered in accordance with the Strategy items adopted by Council	n	Delivery of Tourism Strategy continues with Visitor Information Centre relocation, hosting 2 Orange Regional Tourism workshops with over 100 people attending, initial development of future of tourism services delivery for Orange region, sponsoring and attending Taste Orange at Martin Place, Country NSW Expo, Colour City Caravan Park operations, submission of 2 funding applications for Tourism Destination Management Plan and supply directory project, administering event management within the Orange LGA, continuation of visitOrange website and social media platforms, Central NSW Tourism membership, product development project with Destination NSW, accommodation demand at Colour City Caravan Park, announcement that Orange will host NSW Inland Tourism Awards in 2017, professional advice to tourism operators when required.
10.1.2	Implement the Orange Tourism Strategy	Implement the tourism services contract	n

Objective 10 - Build on the economy, lifestyle and character of Orange to position the City as a destination of choice
Strategy 10.2 - Facilitate and support the attraction and development of events, festivals, venues and activities for residents and visitors, ensuring access and participation for older people
Ref	Task	Performance Indicator	Status	Progress Report
10.2.1	Provide a range of quality accommodation and services and maintenance of all infrastructure to the Colour City Caravan Park	Maintain occupancy rate at an annual average of at least 50%	n	The Colour City Caravan Park continues to maintain its star rating at 3.5 during this quarter. Planning for the accommodation of pickers for the 2016/17 fruit harvest season involved consultation with the Orchardists to derive a new management plan. Extensive recruitment of staff has been undertaken, with cleaning, office and maintenance staff appointed. The occupancy rate for this quarter was 27% due to the wet weather and cold months. The Orange Showground is accommodating fully self-contained recreational vehicles as part of the RV Friendly Program now in place. The renting of the cabins are performed well. A meeting was held in the quarter to plan what asset improvements need to be done.
		Undertake asset improvements in accordance with the Buildings Asset Management Plan
		Maintain three star rating
10.2.2	Support a range of community events	Number of events held on Council land by external parties	n	Event management categories: · Category 1 - small events (weddings and similar · Category 2 - community events on Council land – 14 events · Category 3 - events organised by Council staff – 16 events held
10.2.2	Support a range of community events	Number of Council hosted events organised by Council	n

Objective 11 - Encourage a strong, multifaceted economy and stimulate interactions within the business community and between business and Council
Strategy 11.1 - Encourage the growth of local business, support emerging industry sectors and attract new investment to Orange
Ref	Task	Performance Indicator	Status	Progress Report
11.1.1	Explore avenues to assist business development in the City in conjunction with the Orange Business Chamber or other peak industry organisations	Number of business provided with support	n	A total of 77 businesses were assisted in the quarter: · Orange Shop Local Program is a shop local gift card program. A media launch has been held and 41 businesses are participating. · One business has received Grow Local Program funding, with 2 additional businesses considering lodging a submission. · 33 business were provided with support on grant funding, NBN information, workshops being held in Orange, referrals from and to the BEC, NSW Department Trade and Investment, Orange Business Chamber, NSW Business Chamber, relocation inquiries, start up business inquiry, leasing assistance, and answering inquiries from businesses wanting to occupy Council owned facilities.
11.1.2	Develop, maintain and provide information resources appropriate for business development and/or relocation, including web-based and mobile application platforms	Number of businesses listed on Council's on-line Business Directory	n	376 businesses listed on Council's online business directory.
11.1.3	Undertake refurbishment of the Central Business District	Project planning completed and delivery to budget and timeframes	n	Initial work to commence traffic planning for the project currently underway. Multi-disciplinary team to be formed to progress this project in March 2017.
11.1.4	Manage Council's land portfolio	Number of transactions to sell and purchase land	n	Two land sales in Narrambla and one purchase during the quarter. Considerable work done on the Council's land register to improve its facilities. Council continues to offer incentives on its land for business growth opportunities. Businesses made inquiries during the quarter for possible locations from within the Council's land portfolio, with some positive leads being pursued.

Objective 11 - Encourage a strong, multifaceted economy and stimulate interactions within the business community and between business and Council
Objective 11.2 - Foster partnerships and encourage development across a range of industry clusters
Ref	Task	Performance Indicator	Status	Progress Report
11.2.1	Participate in the Evocities Program	Annual function for new residents	n	Council withdrew from the Evocities campaign in June 2016 but has committed to ongoing promotion for relocatees. Information has been provided to 69 interested parties considering relocation to the area.
		Number of relocatees to Orange
		Provision of information to relocatees
11.2.2	Facilitate industry cluster engagement	Six monthly meetings held in November and May annually with: Education Cluster Group; Tourism Cluster Group; Manufacturing/Engineering Cluster Group; Mining Cluster Group; Health Cluster Group; Agribusiness Cluster Group	n	Two meetings held with the Manufacturing/Engineering Cluster Group.

Objective 11 - Encourage a strong, multifaceted economy and stimulate interactions within the business community and between business and Council
Strategy 11.3 - Encourage training and skills development for a diverse and sustainable labour market
Ref	Task	Performance Indicator	Status	Progress Report
11.3.1	Work with industry, business and training organisations to identify current or developing skills shortages and implement strategies to address them	Develop programs to assist business sectors management of skills shortages	n	Information continues to be circulated to relevant industry sectors regarding additional skills training funded by Government agencies. Council’s withdrawal from Evocities has focused montoring of jobs on commercial sites - Indeed (317 jobs), Adzuna (124 jobs), Seek (594 jobs) and Jora (635 jobs). Some jobs are listed in multiple sites.
11.3.1		Number of jobs on Evocities jobs site from local businesses	n

Objective 11 - Encourage a strong, multifaceted economy and stimulate interactions within the business community and between business and Council
Strategy 11.4 - Ensure the commercial facilities, programs and activities provided by Council enhance the economic base of the City and are effectively and efficiently managed
Ref	Task	Performance Indicator	Status	Progress Report
11.4.1	Maintain an accurate and updated register of all land owned or managed by Orange City Council	Changes to register made within three weeks of land transaction	n	Updates are made to the land register within three weeks of the completion of the transaction. The annual inspection schedule is in place.
11.4.1		Implement an annual inspection schedule for all leased properties to ensure all lease obligations are met and any resulting issues addressed	n
11.4.2	Operate the Orange Airport	Ensure the Airport meets all requirements set by the Civil Aviation Safety Authority and the Office of Transport Security	n	There have been 13,608 passengers utilise the airport in the first quarter 2016/17 compared to 12,471 last year in the same period. CASA audit completed.
11.4.3	Manage the issues arising from telecommunications opportunities	Support the NBN rollout	n	Staff continue to work with the NBN rollout teams.
11.4.3		Ensure the Orange community is aware of the rollout and the opportunities it creates	n	Staff continue to work with the NBN rollout teams.

Objective 11 - Encourage a strong, multifaceted economy and stimulate interactions within the business community and between business and Council
Strategy 11.4 - Ensure the commercial facilities, programs and activities provided by Council enhance the economic base of the City and are effectively and efficiently managed
11.4.4	Undertake upgrades of Airport precinct	Complete Airport precinct planning processes	n	Quotes called to update Airport Master Plan. Grant received for the state government to undertake major upgrade to taxiway bravo and micro surface treatment on 11/29 runway. The will replace the crack sealing, liquid road application and reseal.
		Complete security fencing
		Re-seal runway
		Complete runway crack sealing and backup lighting for runway
		Airport carpark
		Airport - Chlorination of Water Supply
		Runway liquid road application
		Airport masterplan update
		Re-seal "Charlie" and "Delta" (2018/19) and "Bravo" (2017/18) taxiways

Our Environment

Objective 12 - Manage the appropriate and sensitive use of the City’s natural resource assets and heritage
Strategy 12.1 - Ensure the Plans of Management for the City’s natural resource assets are current and reviewed
Ref	Task	Performance Indicator	Status	Progress Report
12.1.1	Implement the Open Space Strategy	Finalise Plans of Management for Community Land by December 2016	n	Review and enhancements to public open space are implemented in line with Council's strategic planning.
12.1.1	Implement the Open Space Strategy	Implementation of Open Space Strategy in accordance with approved budget and project timeframes	n
12.1.2	Monitor and implement awareness events and campaigns for noxious and environmental weeds	Undertake 400 annual private property inspections to ensure noxious weeds are managed in accordance with legislative requirements	n	During the first quarter Council's Weed Management Officers undertook a total of 228 inspections including 107 private property inspections, 55 high risk pathways and 66 inspections of government/council managed lands. The rural residential estates of Ammerdown and Moulder Heights were targeted in this quarter

Objective 12 - Manage the appropriate and sensitive use of the City’s natural resource assets and heritage
Objective 12.2 - Recognise the importance of heritage within the City by ensuring the currency of policies and procedures and seek compliance with regulations
Ref	Task	Performance Indicator	Status	Progress Report
12.2.1	Provide a Heritage Advisory Service to the community to protect and enhance heritage assets and to promote quality urban design	Number of heritage and urban design advisory services delivered per quarter	n	The heritage adviser continues advisory service.
12.2.2	Operate the Orange Cemetery	Allocation of allotments for burial within 24 hours of receipt of Application for Burial	n	Cemetery has been maintained and services provided. Records are kept as required.
		Keep records in accordance with Cemeteries and Crematoria Act 2013
		Undertake landscaping and irrigation of new section

Objective 13 - Undertake research and review of community aspirations to support the planning and regulation of balanced growth and development
Strategy 13.1 - Identify changing community aspirations and undertake community engagement to inform planning and advocacy of plans and polices for traffic, transport and communications infrastructure
Ref	Task	Performance Indicator	Status	Progress Report
13.1.1	Upgrade under-awning lighting in the Central Business District	Complete upgrades of under-awning lighting	n	Specification being developed for the work.

Objective 13 - Undertake research and review of community aspirations to support the planning and regulation of balanced growth and development
Strategy 13.2 - Identify changing community aspirations and undertake community engagement to inform planning and advocacy of plans and policies for integrated water management and energy utilities
Ref	Task	Performance Indicator	Status	Progress Report
13.2.1	Implement water conservation strategies	Implement annual water conservation strategies (media, education, advertising, water audits)	n	Water Conservation Measures to be revised when developing Integrated Water Cycle Management Strategy by May 2017. Strategies to be implemented over summer period.
13.2.2	Work with CENTROC to develop and implement effective regional water security plan	Attend meetings of the CENTROC Water Utilities Alliance to review the Regional Water Security Study	n	Attended one Centroc Water Utilities Meeting.
13.2.2		Report on key milestones established as part of the review of the Regional Water Security Study	n	Attended one Centroc Water Utilities Meeting.
13.2.3	Prepare new Water and Sewer Strategic Business Plan (and Financial Plan)	Prepare new Water and Sewer Strategic Business Plan (and Financial Plan) in accordance with the NSW Office of Water Best Practice Criteria by May 2020	n	Mid-term review of Water and Sewer Strategic Business Plan (and Financial Plan) in accordance with the Department of Primary Industries’ Water Best Practice Criteria by May 2017.
13.2.4	Prepare new Integrated Water Cycle Management Strategy (including water conservation measures)	Prepare new Integrated Water Cycle Management Strategy in accordance with best practice criteria by May 2017	n	Work has commenced on data gathering, Water and Sewer Asset Management Plans and associated Financial Plan (FINMOD).

Objective 13 - Undertake research and review of community aspirations to support the planning and regulation of balanced growth and development
Strategy 13.3 - Identify changing community aspirations and undertake community engagement to inform planning and advocacy of plans and policies for waste management and resource recovery
Ref	Task	Performance Indicator	Status	Progress Report
13.3.1	Deliver waste and recycling services	Promote and offer a free annual Household Hazardous Waste Collection service at the Ophir Road Resource Recovery Centre	n	All domestic waste, recycling and organics collection and processing services being delivered in accordance with respective contracts and quarterly meeting held with contractor to review KPI's being achieved. All relevant promotional education material on Council’s website. Residents provided with education booklet every January.
13.3.1	Deliver waste and recycling services	Deliver education materials to Orange residents relating to the new waste and recycling service provisions	n
13.3.2	Participate in the NSW Blue Star Program (previously Tidy Towns)	Compile annual NSW Blue Star Sustainable Communities Award submissions	n	Planning for the hosting of the 2016 Blue Stars Awards to be held in Orange from the 4-6 November 2016 is well underway. Orange is hosting the awards this year as a result of winning the overall NSW Blue Stars Awards last year. The awards are being hosted by Orange City Council and Keep NSW Beautiful.
		Participate in Clean Up Australia activities
		Raise awareness of the NSW Blue Star Program through four local media events and engaging with local schools

Objective 13 - Undertake research and review of community aspirations to support the planning and regulation of balanced growth and development
Strategy 13.4 - Monitor and enforce regulations relating to city amenity
Ref	Task	Performance Indicator	Status	Progress Report
13.4.1	Conduct Retail Food Premises inspections	All complaints of unclean or unhealthy retail food premises investigated within 48 hours and action taken if required	n	Food inspection program is under way with 25% of inspections completed. Data was collated and sent to the Food Authority in August 2016.
		Annual inspection of all retail food premises completed
		Annual Retail Food Premises Compliance Reporting prepared and submitted to the NSW Food Authority by August annually
		Implement "Scores on Doors" Program
13.4.2	Enforce environmental legislation	All pollution complaints investigated within two working days for non-urgent events, and within four hours for urgent events, and action taken if required	n	Pollution incidents were investigated as required.
13.4.3	Provide efficient and effective development assessment and compliance service in a timely manner	Applications determined within a median time of 35 days; construction certificate applications determined within a median of 30 days and complying development certificates determined within a median time of 15 days	n	45 construction certificates were issued with a median processing time of 17 days. 4 complying development certificates were issued with a median processing time of 8 days
13.4.4	Provide property information in a timely manner	Issue Section 149 Planning Certificates within a median processing time of four days and 1.5 days (where an urgency fee has been paid)	n	365 planning certificates were issued with a median processing time of 3 days for 149(2)s and median processing time of 1 day for 149(5)s. 14 building certificates were issued with a median processing time of 7 days.
13.4.4	Provide property information in a timely manner	Issue Section 149(B) - (E) Building Certificates and other property information within a median processing time of four days	n

Objective 14 - Foster ideas and opportunities and encourage innovative solutions for the delivery of infrastructure
Strategy 14.1 - Design and construct new infrastructure assets as specified within the relevant Asset Management Plan to agreed levels of service
Ref	Task	Performance Indicator	Status	Progress Report
14.1.1	Construct the Southern Feeder Road	Complete design for Stage 1C - Huntley Road to Elsham Avenue	n	Grant funding not yet secured for this project.
		Explore further grant opportunities and make submissions
		Complete Stage 2
		Complete Stage 3
14.1.2	Sewerage Treatment Plant - Cadia effluent disinfection (Ultraviolet Treatment)	Investigation/design delivered by June 2017	n	Treated effluent water quality monitoring specific to Ultra Violet infrastructure planning is ongoing. Treatment option discussions held with Cadia.
14.1.2		Construction delivered by June 2018	n
14.1.3	Develop Orange to Central Tablelands Water Pipeline	Project undertaken in accordance with the project plan and funding conditions	n	Tenders for design development and construction for the project were sent to the shortlisted pre-qualified Contractors on 15 August 2016. Tenders close on 12 October 2016. A Pre-tender meeting was held on 7 and 8 September. Following the awarding of the tender, it is proposed that the detailed design phase will be completed in January 2017 allowing construction to commence in February 2017. Central Tablelands Water is preparing a funding submission for the outstanding Blayney to Carcoar section, which will enable the Project to meet its full objectives. A Steering Committee continues to meet fortnightly that includes representation from Orange City Council, Central Tablelands Water, Blayney Shire Council, Cabonne Council and Department of Primary Industries – Water. The Project is on track for a completion date of December 2018.
14.1.4	Implement water mains extension/re-alignment program	Construction undertaken on time and within budget	n	Works are about to commence on the water main link between Telopea Way and William Maker Drive. These works will complete a critical link in the reticulation network within North Orange.

Objective 14 - Foster ideas and opportunities and encourage innovative solutions for the delivery of infrastructure
Strategy 14.1 - Design and construct new infrastructure assets as specified within the relevant Asset Management Plan to agreed levels of service
14.1.5	Undertake managed aquifer recharge trial	Investigation, detailed design and construction	n	Due to start in 2017/18 financial year.
14.1.6	Develop North Orange Sewer Strategy	Pre-construction/land acquisition works undertaken on time and within budget	n	Orange City Council staff are currently undertaking modelling works in order to further develop the North Orange Sewer Strategy.
14.1.7	Develop Redmond Place sewer pump station	Works undertaken on time and within budget	n	Due to start in 2017/18 financial year.
14.1.8	Blackmans Swamp Creek Stormwater Harvesting Stage 2	Project delivered in accordance with the budget	n	Due to start in 2017/18 financial year.
14.1.9	Construct Ridley Oval detention basin	Project delivered in accordance with the budget	n	Project not to be undertaken in this financial year. The project was deferred. Timing to be reviewed based upon the recommendations as part of the Review of the Blackman’s Swamp Creek Floodplain Risk Management Study.
14.1.10	Construct Moulder Park detention basin	Project delivered in accordance with the budget	n	Project not to be undertaken in this financial year. The project was deferred. Timing to be reviewed based upon the recommendations as part of the Review of the Blackman’s Swamp Creek Floodplain Risk Management Study.
14.1.11	Deliver shared cycleway construction program as identified in the Active Travel Plan and in accordance with the adopted budget	Grant funded cycleway construction program completed within allocated budget. Projects include: - Southern Link Cycleway, from Gardiner Road to railway - Ploughmans Lane Cycleway, from Escort Way to Riawena Oval - Widen path through Matthews Park to cycleway by 1.3m	n	Works are due to commence in February 2017.
14.1.11		Compliance with grant conditions and monthly reporting requirements to Roads and Maritime Services	n	Works are due to commence in February 2017.
14.1.12	Deliver footpath construction program as identified in the Active Travel Plan and in accordance with the adopted budget	Complete the Active Travel Plan	n	Footpaths works being delivered in accordance with the $150,000 allocated for the footpath budget.

Objective 14 - Foster ideas and opportunities and encourage innovative solutions for the delivery of infrastructure
Strategy 14.1 - Design and construct new infrastructure assets as specified within the relevant Asset Management Plan to agreed levels of service
14.1.13	Upgrade Council's road network in accordance with imposed development condition contributions and Voluntary Planning Agreement outcomes	Construction of new signalised intersection on Forest Road at base hospital and upgrading of road through to Bloomfield intersection	n	Timing of works on Forest Road development are dependent on announcement on application for Resources for Regions’ funding.
14.1.13		Upgrade of drainage culverts in Leeds Parade from the Northern Distributor Road	n
14.1.14	Increase capacity in East Orange Drainage Channel	Develop and issue design and construct tender for section of channel between Byng and McLachlan Streets	n	Works commenced and contract awarded.
14.1.14	Increase capacity in East Orange Drainage Channel	Complete construction of widening of channel between Byng and McLachlan Streets	n	Works commenced and contract awarded.

Objective 15 - Effectively and efficiently maintain and operate current infrastructure to agreed levels of service including any consideration of impacts of climate change
Strategy 15.1 - Maintain and renew traffic and transport infrastructure assets and services as specified within the Asset Management Plan at agreed levels of service
Ref	Task	Performance Indicator	Status	Progress Report
15.1.1	Deliver works program for road rehabilitation and re-seals as identified in the Transport Asset Management Plan	Annual reseal program completed within allocated budget	n	Reseals to commence in December 2016. Rehabilitation program to commence in November 2016. Timing of works on Forest Road development are dependent on announcement of result of application for resources for region’s funding. Burrendong Way upgrade to commence in January 2017. Northern Distributor Road upgrade to commence in November 2016. Construction of link-road (Waratahs) to commence in October 2016. Slip-lane (Telopea Way) project deferred pending timing of adjacent development. Reconstruct Clergate Road Stage 1 (from the Northern Distributor Road to Strathgrove Way) to commence in January 2017.
		Annual road rehabilitation program completed within allocated budget
		Forest Road pavement upgrade
		Burrendong Way upgrade
		Northern Distributor Road upgrade
		Construction of link road - Waratahs
		Slip lane - Telopea Way
		Reconstruct Clergate Road Stage 1 from Northern Distributor Road to Strathgrove Way
15.1.2	Deliver program of footpath upgrading works as identified in the Transport Asset Management Plan	Annual footpath rehabilitation program completed within allocation budget	n	Annual footpath rehabilitation program to commence in November 2016. Construction of pedestrian crossing lighting to commence in March 2017.
15.1.2		Construction of pedestrian crossing lighting as per allocated budget	n
15.1.3	Maintain Council's fleet of plant and equipment to ensure availability	Ensure 95% availability of Council plant at all times	n	A number of new mowers and light commercials have been purchased in the first quarter of the delivery plan. 95% of Council’s plant fleet is available for use at all times.
15.1.4	Provide and manage public car parking in the Orange Central Business District	Implement Parking Study deliverables	n	Licence Plate Recognition vehicle on hold pending review. Parking limits under constant review within traffic review. Parking patrols carried out in accordance with patrol schedule and Council's adopted parking rules
15.1.4		Parking patrols carried out in accordance with patrol schedule and Council's adopted parking rules	n

Objective 15 - Effectively and efficiently maintain and operate current infrastructure to agreed levels of service including any consideration of impacts of climate change
Strategy 15.2 - Operate, maintain, renew and upgrade water, sewer and stormwater infrastructure assets and services as specified within the Asset Management Plans at agreed levels of service
Ref		Task		Performance Indicator		Status	Progress Report
15.2.1		Provide safe drinking and re-use water		Monitor and report on water quality in accordance with regulatory requirements and report to the State Government annually in October		n	Drinking water was provided to customers in accordance with quality standards through implementation of the Drinking Water Management System. A final draft of the Recycled Water Management System that recognises both the treated effluent and stormwater re-use schemes has been produced. Investigation into infrastructure upgrades for the treated effluent re-use system continues.
15.2.1		Provide safe drinking and re-use water		Review and update Risk Assessment for Council's Drinking Water Management System by June annually		n
15.2.2		Conduct routine operation and maintenance of water and sewerage infrastructure		Conduct annual monitoring and reporting according to the requirements for inclusion in NSW Water Supply and Sewerage Performance Monitoring Report by September annually		n	Levels of Service for all Water and Sewer operational and maintenance functions of Council achieved.
15.2.2				Maintain water and sewer infrastructure in accordance with the statutory requirements and levels of service identified in Water and Sewer Asset Management Plans		n
15.2.3		Implement Council's Drought Management Plan		Review and update Council's Drought Management Plan in accordance with NSW Office of Water Best Practice Criteria by May 2017		n	Not due until May 2017.
15.2.4		Sewage Treatment Plant - Primary Tank Number 2 coating		Delivered by April 2017		n	Project not funded in this financial year. Project deferred until 2017/18 financial year.
15.2.5		Deliver sewer mains upgrade program		Identified sewer mains upgrades completed by June annually		n	Council is currently finalising the upgrade of a 225mm diameter sewer main to a 300mm diameter sewer main across Margaret Stevenson Park. This is expected to be completed by November 2016.
15.2.6		Deliver sewer mains relining program		Annual sewer mains relining program delivered by June annually		n	Council has awarded the Sewer Mains Relining Program for 2016/17 and works are expected to be completed by February 2017.
Objective 15 - Effectively and efficiently maintain and operate current infrastructure to agreed levels of service including any consideration of impacts of climate change
Strategy 15.2 - Operate, maintain, renew and upgrade water, sewer and stormwater infrastructure assets and services as specified within the Asset Management Plans at agreed levels of service
15.2.7	Implement pressure management/leak reduction program		Establish District Metering Areas in order to monitor/measure water losses from network every two years		n			Council is currently reviewing the water network zoning across Orange utilising the Water Model.
15.2.8	Deliver water services renewals program		Annual water services renewals program delivered by June annually		n			Recent wet weather has slowed the delivery of the Water Service Renewals Program.
15.2.9	Deliver water meter replacement program		Annual water meter replacement program delivered by June annually		n			Council is continuing its annual Water Meter Replacement Program (approximately 1,000 meters per year).
15.2.10	Deliver water mains renewals program		Annual water mains renewal program delivered by June annually		n			Council is currently finalising plans for the annual Water Mains Renewal Program. Works are expected to commence prior to the end of 2016.
15.2.11	Investigate Gosling Creek Dam upgrade works		Preliminary investigations completed by June 2017		n			Funding review undertaken in September quarter review.
15.2.12	Investigate Lake Canobolas Dam upgrade works		Preliminary investigations completed by June 2017		n			Due to start in 2018/19.
15.2.13	Sewage Treatment Plant - Dissolved Air Flotation Scraper upgrade		Delivered by June 2017		n			Project planning stage focus on scoping of project delivery options.
15.2.14	Undertake ongoing condition assessment on Council's stormwater network		Assessments undertaken on 2% of network per annum and updated in the Asset Management Plan		n			Will start survey in December 2016.
15.2.15	Deliver Sewage Treatment Plan - Aeration upgrade		Investigation and design complete by June 2019		n			Options report quotation documentation drafted for specialist consultant engagement planned for second quarter of this financial year.
15.2.15	Deliver Sewage Treatment Plan - Aeration upgrade		Construction works delivered by June 2020		n
15.2.16	Deliver the Central Tablelands Regional Water Security Project		Project delivered in accordance with budget		n			See 14.1.3
Objective 15 - Effectively and efficiently maintain and operate current infrastructure to agreed levels of service including any consideration of impacts of climate change
Strategy 15.2 - Operate, maintain, renew and upgrade water, sewer and stormwater infrastructure assets and services as specified within the Asset Management Plans at agreed levels of service
15.2.17	South Orange Stage 2 water supply and sewerage system preconstruction		Project delivered in accordance with budget		n			Stage 2 water supply works due to start in 2018/19. Stage 2 sewer supply works due to start in 2019/20.

Objective 15 - Effectively and efficiently maintain and operate current infrastructure to agreed levels of service including any consideration of impacts of climate change
Strategy 15.3 - Maintain and renew waste recovery infrastructure assets and services as specified within the Asset Management Plan at agreed levels of service
Ref	Task	Performance Indicator	Status	Progress Report
15.3.1	Manage Ophir Road and Euchareena Road Resource Recovery Centres in accordance with Landfill Environmental Management Plans and Licenses	Reporting to the Office of Environment and Heritage and Environmental Protection Authority undertaken annually as required	n	Both Ophir Road and Euchareena Road Resource Recovery Centres operating in accordance with Operational Environmental Management Plans and Licences with annual returns submitted to EPA and Department of Planning as required and within reporting deadlines. Reporting to Council on an annual basis of overall waste stream diversion after 30 June 2017 as requested by Council at its meeting in February 2016. Community Recycling Centre building to be completed by 28 February 2017. Re-seal of entry road to Resource Recovery Centre to be undertaken in 2017.
		Divert greater than 50% of the waste stream from landfill. Annual reporting by June
		Complete the Community Recycling Centre
		Undertake maintenance works at the Ophir Road Resource Recovery Centre including site rehabilitation, re-seal of the entry road and car parking area
		Construction of new landfill cell at Euchareena Road facility

Council Meeting 15 November 2016

5.12 Tourism Strategy

TRIM REFERENCE: 2016/2380

AUTHOR: Kathy Woolley, Director Corporate and Commercial Services

EXECUTIVE Summary

A review of Council’s Tourism Strategy was last undertaken in 2014 having been originally written in 2012. This report provides an update and recommends revision in light of work Council has completed to inform a new Tourism Strategy. The recommendation is to place the Draft Tourism Strategy on exhibition for community comment.

Link To Delivery/OPerational Plan

The recommendation in this report relates to the Delivery/Operational Plan strategy “10.1 Our Economy – Capitalise on the character and lifestyle of Orange to enhance tourism”.

Financial Implications

The guidelines instruct Council it should expend money in accordance with the detailed budget adopted for the purposes of implementing the Delivery/Operational Plan for the 2015/16 year. Any expenditure outside the adopted budget requires the identification of clear and compelling grounds and must be approved by Council at a meeting that is open to the public. The guidelines indicate the resolution of Council for increased expenditure must specify the reasons why the expenditure is required and warranted.

Implications in this report

The Strategy uses the funds already available via a range of activities Council undertakes relating to the promotion of the region.

For a number of years Council has contracted Brand Orange to undertake event management and promotion. The latest contract ended on June 2016 and Council has engaged Brand Orange for a further 6 months while considerations of an industry led tourism entity designed to handle regional tourism marketing is contemplated.

Council is presented with a further report to this meeting on the formation of a Transition Board that would be charged with preparing for Council a proposal seeking funding for a new industry led tourism entity.

Council also has budgeted an allocation for the Colour City Caravan Park, new Caravan Park investigation, Orange Visitor Information Centre operations, marketing and advertising, sporting events promotion, other events promotion and the operations of the Orange Regional Museum, Orange Regional Gallery and Civic Theatre as part of its regional tourism promotional activities.

Council has allocated tourism related capital works including the following in the 2016/17 budget:

· $50,000 for works on the Scout camp site

· $100,000 for mountain bike initiatives

· Close to $230,000 for airport improvements

· $44,500 in improvements to the Colour City Caravan Park

· Parks and sportsgrounds improvements of over $400,000 to deliver the toilet facilities at Robertson Park, improvements to Moulder Park and the Orange Botanic Gardens

· $50,000 for Lucknow Masterplan works

· $50,000 for Spring Hill Masterplan works

Policy and Governance Implications

Nil

Recommendation

That the draft Tourism Strategy be placed on exhibition for 28 days with comments to be assessed.

further considerations

Consideration has been given to the recommendation’s impact on Council’s service delivery; image and reputation; political; environmental; health and safety; employees; stakeholders and project management; and no further implications or risks have been identified.

SUPPORTING INFORMATION

Council adopted the 10 year Tourism Strategy at a meeting of the Environment and Economic Development Policy Committee held on 4 December 2012. The resolution was as follows:

RESOLVED – 12/504 Cr Davis/Cr Kidd

That Council adopt the 10 Year Tourism Strategy.

The strategy included a priority list as follows:

1 Development of a holiday (caravan) park in Orange.

2 Development of low impact environmentally sensitive facilities at the summit of Mount Canobolas potentially including a seasonal kiosk (non-permanent), cantilevered viewing platform, extended walkways and mountain biking trails, upgrade of walking trail to Federation Falls.

3 Development of an adventure attraction at the Earth Sanctuary site, possibly a two lane luge track.

4 Development of a cluster of eco-chalets at Lake Canobolas.

5 Purpose built conference venue and connecting hotel.

6 Civic outdoor stage, large flat hardened surface with high tech display boards.

7 Positioning Orange as offering pet friendly accommodation and a marketing campaign actively encouraging Sydney, Canberra and regional NSW, Victoria and Queensland pet owners.

Council considered an update on the Strategy in December 2014, resolving as follows:

5.9 Tourism Strategy Update

TRIM Reference: 2014/2368

RESOLVED - 14/001 Cr J Hamling/Cr S Munro

That the information provided in the report by the Manager Corporate and Community Relations on Tourism Strategy Update be acknowledged.

This report provides an update on the priorities listed in the 2012 Strategy and provides the updates given in 2014 along with 2016 further updates. Shaded entries have been completed. A number of activities have been superseded by activities/achievements and will not feature in the new Strategy.

Item

2014 update

2016 update

Development of a holiday (caravan) park in Orange

Discussions with potential operators/investors have been undertaken. There is still work to be done in this area around potential sites

· Site has been secured.

· Discussions with Harness Racing Orange with relocation to Towac identified.

· Commencement of re-zoning of the site.

Development of low impact environmentally sensitive facilities at the summit of Mount Canobolas potentially including a seasonal kiosk (non-permanent), cantilevered viewing platform, extended walkways and mountain biking trails, upgrade of walking trail to Federation Falls.

Matter being revisited as part of planning for Lake, Earth Sanctuary, Scout Camp and opportunities for an expanded mountain bike precinct.

There are significant challenges in this, not the least being the multiple agencies involved in any development and funding.

· Council has committed $100,000 to the Mountain Bike Trail on Mount Canobolas

· Walking trails continue to be upgraded including the walk to Federation Falls

· Picnic area facilities upgraded

· Council has committed $50,000 in 2016/17 for the Scout Camp development.

· Discussion on future of Scout Camp have commenced with the current lease expiring September 2018.

Development of an adventure attraction at the Earth Sanctuary site, possibly a two lane luge track.

The first stage of the Lake Canobolas Mountain Bike Park has been completed and the first races have proceeded. Subsequent stages are proposed.

· Luge track idea not being pursued.

Development of a cluster of eco-chalets at Lake Canobolas

While the master plan for the Lake does include cabins, the general principle in the Strategy advocates more of the same as a passive recreation area.

There has been some accommodation development near or adjoining the lake since the master plan was released.

Council is continuing discussions around potential uses of the Scout Camp.

· Lakeview Luxury Cabins exceeded at tourism awards

· This item has been identified as an industry activity rather than Council based activity. Scout camp item is considered in section above.

COMPLETE

Purpose built conference venue and connecting hotel

In 2012 the Joint Regional Planning Panel (with Council’s support) granted consent for a $25 million expansion of the Orange Ex Services Club.

Ex Services Club development application for a 75 room motel and conference facility for 550 participants commenced construction.

COMPLETE

Civic outdoor stage, large flat hardened surface with high tech display boards.

A hard stand area is part of the new pavilion at the Orange Showground. An electronic scoreboard has been installed at Wade Park.

Museum forecourt offers alternate opportunities. Facilities exist at the Showground and the former netball courts as well as various car parks with event organisers being managed through development application processes.

COMPLETE

Positioning Orange as offering pet friendly accommodation and a marketing campaign actively encouraging Sydney, Canberra and regional NSW, VIC and QLD pet owners.

Pet friendly accommodation is identified in promotional material. This is largely an area that will be driven by the sector if regarded as an opportunity.

Requires industry uptake. 19 accommodation offering pet friendly services identified in the accommodation audit.

NO FURTHER ACTION ON THIS ITEM BY COUNCIL

COMPLETE

Orange Accommodation Audit

This audit covered the Local Government areas of Orange, Blayney and Cabonne.

There is no resort style caravan park and only limited numbers at top end of market.

There is no 6 star, just one 5 star and a handful of 4.5 star rated properties.

Key findings:

· 97 operators

· 92 have websites

· 1,137 total rooms

· One 5 star rated, six are 4.5 star rated

· 20 have disabled facilities

· 19 are pet friendly

· Of these, 14 have some type of meeting or conference facilities.

· 2 Development applications for motels approved

· 122 rentals available on AirBnB

· 79 properties available on Stayz

· Council implemented BookEasy centralised booking system but limited uptake from accommodation sector.

COMPLETE

Effective promotion of current events held in Orange and environs

A significant element of this work is undertaken within the Tourism Promotional Services Contract held by Taste Orange. This includes FOOD Week, Wine Week and the Banjo Paterson Festival.

The current contract also includes funding for a new event.

Separate to this Council is involved in event management or support to varying degrees. These events include Australia Day, Party Under the Stars, the Eisteddfod, Gnoo Blas Classic, events at the Orange Botanic Gardens which this year included Flicks in the Sticks, sporting events through Complete Sports Marketing, the Orange Picnic Races and events at the Function Centre which this year included boxing.

Public events are promoted through www.visitorange.com.au and the Orange Visitor Information Centre.

· Tourism Services Contract with Brand Orange ended 30 June 2016

· Six month funding agreement with Brand Orange for delivery of following events entered into for 1 July 2016 – 31 December 2016 period:

o Taste @ Martin Place – Sept 2016

o Taste @ Barrangaroo – Nov 2016

o Taste @ Wahroonga – Oct 2016

o Taste @Lane Cove – Nov 2016

o Represent Council on committees for FOOD Week, Wine Week, Apple Festival and Banjo Patterson Festival

o Offer familiarisation tours of local accommodation providers to Visitor Information Centre staff to build awareness

o Produce the 2016/17 Wine and Food Guide

o Undertake public relations activities

· Council continues to offer additional event management services and support to other event organisers through the donations program ($5,000 to Rotary, $3,000 to ORVA, $3,000 to FOOD etc).

· Council continues to market using visitOrange as the one call to action for all activities. The contracted services with Brand Orange has required visitOrange to be used as the call to action in the same manner as was required in the previous contract that ended June 2016.

· Council has met with the Australian National Field Days committee members. An opportunity to work collaboratively with the Field Days and Cabonne Council exists to broaden the promotional activities of the event.

Orange to become a recognised location to hold educational, health and business events

Through the visitOrange website Council has commenced building a data base of venues available for conferences. This data base will grow overtime.

Council staff regularly works with conference providers assisting with the hosting of events.

· Council has implemented a Grow Local incentives scheme offering funding to businesses for development of their businesses. Through this program, in tier 1 businesses are supported by the Business Enterprise Centre (BEC) in fundamentals of business management. In tier 2, businesses can develop marketing and business improvement programs by matching the cash contribution from Council. In tier 3, businesses can seek subsidisation on land prices based on the number of jobs new/expansion business development offers. As at June 2016 businesses helped and jobs creation/retention was:

o Tier 1: Basic business skills assistance - 16 businesses supporting the ongoing delivery of 17 full time, 1 part time and 10 casual jobs.

o Tier 2: Higher marketing or planning business assistance - 5 businesses assisted. 6 inquiries being progressed. New jobs – 2 full time, 3 part time and 6 casuals, existing jobs sustained – 43 full time, 130 part time and 11 casuals.

o Tier 3 – Council land sales for jobs generating businesses - estimated if the sold land/infrastructure development is developed as proposed, 450-550 jobs will be created.

· Council has implemented a Shop Local promotional campaign with 50 businesses currently participating to encourage local expenditure.

· Medical practitioner’s events held at Showground in 2016.

· Further progression of the events elements requires industry uptake to progress individual events.

· Economic Development Community Committee members have identified they have a role in developing opportunities and providing feedback.

Orange events brand

The visitOrange brand has been adopted for events and other marketing opportunities

VisitOrange has been established as the event brand. Upcoming events with Council doing promotion using visitOrange where possible listed include (not exhaustive):

· November 2016 – Taste @ Lane Cove

· November 2016 - Taste @ Barrangaroo

· December – Carols by Candlight

· December – New Year’s Eve fireworks event

· Friday 13 to Sunday 15 January: Mountain Bike Australia XCO National Series –Double Header (Kinross Forest)

· Thursday 2 to Monday 6 February

Orange Triathlon Festival (Lake Canobolas)

· Sunday 12 February 2017: Surf & Sound – Beach Boys at Wade Park

· Friday 17 to Sunday 26 February: Banjo Paterson Poetry Festival

· Saturday 18 February: Gnoo Blas Classic Motor Show (Jack Brabham)

· Saturday 25 and Sunday 26 February: Orange Colour City Running Festival

· Friday 3 to Sunday 5 March: Newcrest Challenge

· Saturday 4 March: Orange Bird Sale

· Saturday March 4: Crafted LIVE 2017 (Showground)

· Monday 6 to Monday 20 March: Spirit of Anzac (Showground)

· Saturday 11 and Sunday 12 March: Brass Band Celebration

· Monday 13 to Friday 17 March: Veterans Golf Tournament (Showground)

· Friday 17 to Sunday 19 March: Rotary Convention

· Saturday 18 March: Glow Hard Fun Run (Moulder Park)

· Saturday 18 and Sunday 19 March: NSW Triathlon Club Championship

· Saturday 25 and Sunday 26 March: Southern Cross Street Cruisers Car Show (Showground)

· Sunday 27 March: Great Volcanic Mountain Challenge

· Friday 31 March to Sunday 9 April FOOD Week (Showground)

· Friday 7 April: Orange Gold Cup, Towac Park

· Friday 14 to Monday 17 April: Easter Family Festival

· Sunday 16 April: Camp Quality Camel Races, Towac Park

· Monday 17 to Sunday 30 April: Lennon Bros Circus @ Waratahs

· Tuesday 18 to Tuesday 25 April: Canowindra Balloon Challenge

· Saturday 22 to Monday 24 April: Cycling NSW Masters Road Cycling Championships

· Thursday 27 to Sunday 30 April: Eugowra Murals Weekend

· May 6 and 7 (TBC): Apple Festival

· Saturday 13 and Sunday 14 May: Orange Show (Showground)

COMPLETE

Development of a mobile application for Orange and environs

The mobile app is in the final development stage with a launch scheduled for early 2015.

COMPLETE

Item	2014 update	2016 update
Develop showcase centre to highlight regional wine and food	In the past 12 months two new operators have entered this market with two other existing businesses expanding their offerings and facilities. Provision for this function will be considered into the new Visitor Information /Exhibition Centre within the Museum.	Requires industry uptake. NO FURTHER ACTION ON THIS ITEM BY COUNCIL COMPLETE
Cooking Schools	A regular attraction in the event calendars of our annual wine and food festivals One operational business in Orange	Requires industry uptake. NO FURTHER ACTION ON THIS ITEM BY COUNCIL COMPLETE
Create a range of walking and cycling trails of greater Orange	New cycle guide has been produced New historic walk brochure has been produced	COMPLETE
Development of bird aviary	The Cook Park Master Plan recommended the removal of aviary in the “long term”.	Not included in longer term planning COMPLETE
Create mining trail	Gold Trails has been established linking all significant regional NSW gold rush sites via marketing and websites. Modern Mining Trail has been established with website and marketing collateral, for example Cadia run regular open days. Wentworth Mine was opened to the public for the first time last year with open weekends now held monthly.	COMPLETE
Item	2014 update	2016 update
Development and implementation of a social media strategy focusing on tourism services for Orange	In the last 12 months there has been a greater focus on social media in the tourism sector. This has been resourced following the appointment of the Senior Tourism Officer. The tourism social media profile is still a work in progress but, for example, has advanced from two Facebook friends to 5000 and regularly reaches 50,000 people a month.	VisitOrange social media continues to be developed and is managed via the Visitor Information Centre.
Develop an innovative website which capitalises on advertising to entice visitors to visit Orange	Council has established the Visit Orange website. It is a bookable website featuring Orange and region attractions. It went live in August this year.	VisitOrange site active. Council review of websites has been placed on hold until merger decision in finalised.
Stimulate interest from younger visitor markets (Gen Y and Z) to visit Orange	This is part of the focus in branding strategy developing Visit Orange, the website and visitors guide.	Council has actively sought advertising activities in publications with younger demographic. Sponsorship of family friendly events and Council’s active engagement with sporting events is designed to reach this market segment.
Attract young domestic and international wine makers to the region	Working with ORVA on this, recently completed a 3 year campaign with the support of Wine Australia. Wine industry included visitors from UK, Ireland, China, Japan, US and Canada as well as Sydney.	Industry uptake is required.

Item

2014 update

2016 update

Encourage schools to undertake field trips to Orange

The establishment of the Museum and subsequent marketing will assist in developing this part of the strategy.

Museum schools program continues to be developed with opening planned for November 2017. Council also continues to engage with schools locally through the Mayor’s Cup debating event held annually.

Boost national awareness of Orange

On 9 January 2015 a special Orange segment for “Taste of Travel” will air on Channel 10’s popular cooking program Bens’ Menu with an approximate national audience of 500,000.

In 2014 the Orange region featured in articles on national television programs such as Sydney Weekender, Oz Travel, Lindy Milan’s Taste of Australia and When Love Comes to Town.

Online broadcaster BIG Review TV are currently editing a special feature on the Orange region.

Central NSW Tourism ‘Unearth’ campaign is currently under way with major PR and advertising activities throughout the major print, electronic and online media. This $356,000 campaign has been jointly funded by members of CNSW Tourism, industry partners ($178,000) and Destination NSW ($178,000). Orange has featured in many of these activities.

Taste Orange and Orange City Council marketing activity has also focussed on capturing the attention of the national and international media. These have included The Australian, Harper UK Travel, Australian Traveller, Outthere Magazine and Signature Travel.

· Council attended the Granny Smith apple event in October.

· Sydney weekender will be filming in Orange in November.

· Alan Jones broadcast locally as part of Wine Week festivities.

· Better Homes and Gardens feature.

· Foxtel –bushranger show used local areas.

· Restoration Australia show on Emmaville Cottage.

· “Its ON” campaign: This was a digital joint initiative with Destination NSW. Council contributed $25,000 and Destination NSW contributed $50,000. It ran during February 2016 and specifically promoted events in Orange as part of the Autumn calendar of events on the Destination NSW website. While other areas also were included, it lead to:

o The campaign drove over 52,000 visits to the Orange pages of visitnsw.com.au. 5,749 of these visits clicked through to either Council pages or event specific pages.

o The campaign promoted the Orange F.O.O.D. Week, Canowindra Balloons, Newcrest Challenge, Millamolong Polo Country Classic, Crafted Live: Brewed and BBQ’d, Orange Camel races, the 52 Storey Tree House Theatre production, Dye Hard Fun Run and Orange Colour City Running festival.

· Unearth Campaign: includes the regions of Bathurst, Blayney, Cabonne Cowra, Forbes, Grenfell, Lithgow, Oberon, Orange, Mudgee, Parkes and Wellington. The campaign entices travellers to unearth” a range of experiences across the region. A sense of intrigue and adventure is evoked by branding the region as “unexpected”, “untouched” and “yours to unearth”. 2016 was the third year of the campaign, with $22,000 from Orange City Council contributed. 2016 campaign focusing on short breaks into Central NSW. It focuses on adding visitor nights to trips to the region.

· Taste Orange @ Watson’s Bay: featured on the Destination NSW website and in Sydney Morning Herald What’s on guide.

· Also coverage of Watson’s Bay arising from the Prime Minister’s attendance in Australian and Sydney Morning Herald.

· Must Ride Orange: Flow Mountain Bike website – feature

· Central West Lifestyle magazine: monthly feature for Summer

· Country Style Magazine: article

· Rex airline magazine: “Out there feature” on Orange

· Senior Scene – Melbourne: Large feature on Orange

· Caravanning Australia – DVD

· 4 wine writers hosted - September

· 10 Food bloggers hosted - September

· Blue Mountains Life: Monthly feature

· Discover Magazine: Monthly feature

· Inside Golf magazine: Golf Orange- May feature

· Runners’ World: Feature on Orange

· Sydney Morning Herald: Travel section article featuring Orange

· Canberra Times: Travel section article featuring Orange

· The Age: Travel section article featuring Orange

· Australian Financial Review: Travel section article featuring Orange

· The Australian: Promotion of F.O.O.D Week

· Central NSW Romantic Getaway – 6 regional Queensland newspapers and The Australian

· National coverage of the Pollie Pedal ride through Orange

· Booking.com survey – Orange named as a “must visit” food region

· Flavours of NSW – Coffee table book – featured local businesses

· Property Observer – real estate website – promoting Orange as the area that is “increasingly able to tick a lot of boxes for more people creating a positive cycle of more local investment, with development mindful of what is drawing people to the region in the first place.”

· Eat Drink Play website: feature on Orange

· Australia.etbtravelnews.com – travel website – featured Orange and promoted the Newcrest Challenge event. A “must do” location for cyclists.

· ABC mid coast radio – piece on the Museum

· ABC online – 25 years F.O.O.D week

· ABC online – Orange Airport upgrade

· Food Service website – local chef interviewed – identified local produce a key driver for tourism

· The Carousel website – promotional piece relating to the long weekend and identifying Orange as a destination

· Winefront.com.au - feature on Angullong

Item	2014 update	2016 update
Packaging of product	Accommodation and ticket packages are being offered in association with major events and via specific promotions such Taste Orange @ Sydney.	Taste @ Sydney accommodation package and Taste @ Watson’s Bay accommodation package developed but had very limited impact. Industry uptake is needed.
Develop web based marketing campaign	The development of the Visit Orange website is providing a platform for on-line promotions. The site promotes events attractions and accommodation.	COMPLETE
Target international students’ families to visit during semester. Develop plan to encourage a range of educational visitors	Council has been building a closer relationship with CSU to take advantage of this market sector CSU. For example as part of Orientation Week Activities next year Council will be represented at market days providing visitor information to students and parents.	CSU has advised the international students are not being targeted for Orange campus.
Sister City relationships	The number of students that visit Orange as part of this program are not insignificant however there has not been strong activity in this area in terms of capturing that market.	Council continues to actively participate in the Sister Cities program.
Civic space/precinct for visitors and locals	There is a Civic Square makeover as part of the museum development.	Museum project complete and will be opening November 2016 COMPLETE

Item	2014 update	2016 update
Increase directional signage in Orange and environs	Program under way with Orange Regional Vignerons signage through the Tourist Attraction Signposting Assessment Committee (TASAC). New directional signage has been installed for various attractions including Lake Canobolas, Mount Canobolas, Orange Aquatic Centre, Colour City Caravan Park and the Botanic Gardens/Adventure Playground/Emmaville Cottage precinct.	Orange Wine Region tourism signage update: · Stage 1 has been completed after approval by Tourist Attraction Signposting Assessment Committee (TASAC). Includes “Welcome to Orange Wine Region” signs and Information Bay on 4 main entrances to Orange (Mitchell Highway at Vittoria and Molong, Cargo Road at Cargo and Escort Way at Borenore). This was paid for in joint venture (1/3 each) with ORVA, OCC and Cabonne Council. · Stage 2 plans submitted TASAC and RMS, to be paid for by Orange Region Vignerons Association (ORVA), includes Reassurance signs on relevant roads out of Orange listing each winery. All wineries on these drives to have individual (warning and destination) TASAC approved signs. This has been approved by ORVA but there are some issues still to be worked through with TASAC. · TASAC approved tourism signage has been installed for Ross Hill Wines and applications have been submitted for Word of Mouth Wines and Heifer Station Wines. Visitor Information signage: “i” signage has been updated as required for the new Visitor Information Centre with just the main sign in Byng Street to be completed. Design has been completed and quotations for manufacture and installation are currently being sought. Bathurst Road Billboard - West facia has been updated. Council Welcome signs: outdated information has been removed from these signs on Escort Way, Mitchell Highway.
Item	2014 update	2016 update
Improve signage - interpretative	Program under way with Orange Regional Vignerons signage through TASAC. Additional interpretive signs have been designed for Emmaville Cottage and Lake Canobolas.	Lake Canobolas: additional interpretive signage has been installed at Lake Canobolas, including both the dam wall and the Pump House.
Enhance the Airport gateway	New Airport Terminal construction completed. Visitor guides will be available on site and where possible videos promoting local attractions and events will be broadcast.	COMPLETE
Encourage retail operators to stay open for longer hours	Promoted through listing and can be extended through the mobile app. Council’s Orange is Open Facebook page has been proactive in promoting businesses and attractions that are open on weekends. Posts to this site were seen by 303,008 people in the 5 months – 1 July to 1 December 2014.	Industry uptake is required COMPLETE
Establish roster between businesses to collaborate on opening times	Research has shown that despite media coverage to the contrary there are numerous businesses open through weekends. Ultimately this will be a commercial decision for operators	Industry uptake is required COMPLETE

Item	2014 update	2016 update
Stimulate investment into Orange	The development of the Jobs Creation Strategy following the announcement of the Electrolux closure is targeting this area.	Council has continued to support the creation of jobs through the Jobs Creation strategy. Land sales incentivisation offers have been made to businesses which have identified 450-550 potential jobs when the businesses are fully developed.
Implementation of technology such as plasma TVs to reduce reliance on hard copy signage and brochures within the VIC	A review of the VIC service has where possible resulted in promotional material being driven on line. This has also been necessary following the closure of the VIC for the construction of the Museum. The VIC is currently operating from the gallery. A mobile VIC is currently under construction. This will mean that Council will be able to take VIC services to events within the region and externally. For example if there is a sporting event at the PCYC the mobile unit will be on site to sell the region and its attraction with the aim of extending the visitors experience and spend in the region	VIC operational in Museum complex from September 2016. Screens to be installed as part of the Visitor Information Centre establishment in the Museum complex. Mobile “pop-up” VIC completed and proving to be useful. COMPLETE
Ensure all price items are in line with market price-points and are as profitable as possible	Under way with review ahead of new VIC. It is noted that when the VIC first stocked local produce there were limited outlets for local products. This situation has changed.	Audit of souvenirs in the VIC completed. Audit of caravan park prices completed. As café is offering local food products, Council moving away from holding stocks and instead promoting café and other outlets now featuring local products. COMPLETE

Item

2014 update

2016 update

Ensure that an effective training program is implemented for all new employees at the Orange VIC

Underway at part of review of VIC functions.

Council has identified a Certificate III qualification for all tourism centre Tafe across the regions for free. Offers to Cabonne and Blayney Councils made to participate.

New Visitor Information Centre operational since September 2016. Training of staff through individual training plans.

COMPLETE

Conduct regular updated training sessions to ensure knowledge of VIC employees is refreshed.

New ‘famil’ program has been implemented.

COMPLETE

Development of a local familiarisation program

A new famil program has been included in the Tourism Promotions Contract to ensure VIC staff are aware of the latest tourism products and changes to existing operations.

4 famils conducted annually

The need to better inform locals is identified as a key initiative in the new strategy for tourism. This is particularly required because of the high level of visitors who stay with friends and relatives.

Taste Orange, or other external service provider, to take on role as Orange’s destination marketers, as a contractual relationship with Council, subject to Tender

The extension of the Tourism Promotions Contract signed in August this year has a stronger focus on event delivery with the aim of increasing visitor numbers and promoting Orange as a destination of choice.

Council did not enact this component of the strategy, determining instead to continue to manage the destination marketing in house.

Some promotional activities were contracted to Brand Orange, primarily around the out of region events management and for some in region events marketing and participating on the organising committees.

COMPLETE

Relevant and effective destination marketing promotional strategy and material produced by Taste Orange or an alternative external service provider

The Tourism Promotions Contract extension signed in August 2014 contains a stronger nexus between events, promotional material and overnight stays.

Contract with Brand Orange concluded June 2016. Council had included some destination marketing activities in the contract but continued to deliver the majority of activities in regional promotion via the tourism and business development staff.

COMPLETE

Item

2014 update

2016 update

Analysis of visitor markets

There is a need for more detailed research e.g. covering demand, niche markets, current visitor behaviour and product awareness.

Identified in the new strategy for better capture of data at events to better understand visiting market characteristics. Some updated information provided for workshops (see appendix 1 and 2 of the strategy).

Address transport access into Orange

This is part of Council’s broader strategies such Bells Line, second airline, airport upgrade and rail services lobbying

Continues to be a major component of Council’s overall program planning.

The attached Strategy is recommended to Council to be exhibited for 28 days. Feedback will be used to update the Strategy. The report from the industry workshops Council held with around 200 industry operators participating is also provided as an appendix to the Strategy. The workshop outcomes have been used as the primary source of action plan items due to the level of industry engagement that they achieved. It is a clear indication to Council of the industry’s intent and desired direction that a much higher and broader direct involvement from across the tourism sector is sought by the industry itself.

The new Strategy is built around three themes:

1 Build one brand and one message

2 Build knowledge and awareness

3 Build infrastructure

Key outcomes in each theme include:

Theme	Outcome
1	Build and facilitate the development of leadership of the sector by the industry itself through the establishment of an industry led regional tourism entity who is responsible for regional tourism marketing initiatives.
1	Increased tourism industry engagement, management and investment in regional tourism.
1	Maximise the work done to date using the visitOrange branding with all promotions using one call to action.
1	Design and deliver events programs that offer the highest visitation impacts – methodology for measuring the effectiveness of events, annual events calendar
2	Build market knowledge – who are the Region’s visitors, why did they come, what influences their destination choices, how can the Orange Region attract higher visitation
2	Build local knowledge – build local awareness of events and facilities, engagement strategies and information provision products that are easy for local to access
2	Visitor Information Centre – provide an information centre of excellence
2	Marketing program – Regional promotion campaign
2	Stakeholder management – enhance the interactions with all tiers of Government, key stakeholders
3	Signage strategy and implementation
3	Transport Infrastructure improvements
3	Lucknow Masterplan works
3	Spring Hill Masterplan works
3	Colour City Caravan Parks works and investigation of a new caravan park
3	Mount Canobolas infrastructure works
3	Airport capital works
3	Aquatic Centre capital works

The Strategy is recommended to Council for exhibition.

Attachments

1 Tourism Strategy 2016 (For InfoCouncil), D16/55208 ⇩

2 Orange Regional Tourism Engagement Report - August 2016, IC16/12409 ⇩

Division of Voting
Voted For	Cr J Davis (Mayor), Cr K Duffy, Cr R Gander, Cr C Gryllis, Cr N Jones, Cr G Taylor, Cr R Turner
Voted Against	Nil
Absent	Cr J Hamling, Cr R Kidd, Cr S Munro, Cr J Whitton, Cr A Brown

Division of Voting
Voted For	Cr J Davis (Mayor), Cr K Duffy, Cr R Gander, Cr C Gryllis, Cr N Jones, Cr G Taylor, Cr R Turner
Voted Against	Nil
Absent	Cr J Hamling, Cr R Kidd, Cr S Munro, Cr J Whitton, Cr A Brown

Division of Voting
Voted For	Cr J Davis (Mayor), Cr K Duffy, Cr R Gander, Cr C Gryllis, Cr N Jones, Cr G Taylor, Cr R Turner
Voted Against	Nil
Absent	Cr J Hamling, Cr R Kidd, Cr S Munro, Cr J Whitton, Cr A Brown

	31/10/2016	30/09/2016
General Fund	48,680,359.53	49,983,483.77
Sewer Local Fund	31,661,867.43	32,090,663.95
Water Supply Local Fund	36,263,483.15	36,328,104.89
Orange CBD Special Rate		1,679,322.50
	116,605,710.11	120,081,575.11

Externally Restricted	31/10/2016	30/09/2016
General Fund	22,178,518.96	20,495,824.29
Water Fund	33,770,684.39	34,531,399.01
Sewer Fund	31,661,867.43	33,736,668.61
CBD Fund		1,671,020.21
Auspiced	1,522,752.42	1,522,752.52
Internally Restricted	9,451,577.88	9,451,577.88
Unrestricted	18,020,308.93	18,672,332.59
	116,605,710.11	120,081,575.11

Term to Maturity Allocation	Maximum	Holdings	Capacity
0 - 3 Months	100.00%	4.25%	95.75%
3 - 12 Months	100.00%	59.99%	40.01%
1 - 2 Years	70.00%	19.84%	50.16%
2 - 5 Years	50.00%	15.92%	34.08%
5+ Years	25.00%	0.00%	25.00%

	Maximum	Holding	Capacity
AAA	100.00%	0.00%	100.00%
AA	100.00%	24.02%	75.98%
A	60.00%	41.87%	18.13%
BBB & NR	40.00%	32.79%	7.21%
Below BBB	0.00%	0.00%	0.00%

*RESOLVED - 16/437*	*Cr K Duffy/Cr G Taylor*
1. That the report by the Manager of Corporate and Community Relations be acknowledged.
2. That Council exhibit for 28 days the proposed performance based funding agreement valued at a total of $20,000 p.a. (ex GST) to sponsor harness racing at Towac Park over a ten year period.
3. That Council undertake the processes to seek a rezoning to allow for a caravan/tourist park on the land at the corner of Perc Griffith Way and the Mitchell Highway.

May 2015	May 2016	June 2015	June 2016
433 Infringements	369 Infringements	492 Infringements	369 Infringements

Definitions Level of Service	Average delay (secs/ vehicle)	Traffic signals, roundabout	Give way and stop signs
A	<14	Good operation
B	15 to 28	Good with acceptable delays and spare capacity	Acceptable delays and spare capacity
C	29 to 42	Satisfactory	Satisfactory, but accident study required
D	43 to 56	Operating near capacity	Near capacity and accident study required
E	57 to 70	At capacity. At signals, incidents would cause excessive delays. Roundabouts require other control mode	At capacity, requires other control mode
F	>70	Extra capacity required	Extreme delay, major treatment required

Service Delivery	Council has delivered services to promote the tourism industry through the significant contract with Brand Orange of around $400,000 over a five year period. Council also provides the Visitor information Centre, Orange Regional Gallery, Orange Regional Museum, Orange City Library, Colour City Caravan Park, sports fields and parks and a regional marketing budget of around $125,000 ($60,000 regional promotion including the membership of the Central NSW Tourism regional tourism organisation administered by the NSW Government and $65,000 on promoting the region to possible relocatees). In addition to sponsoring the events managed by Brand Orange, Council has contributed a further $20,000 (on top of the $5,000 in the contract with Brand Orange for them to represent Council on the Committee) to the Banjo Paterson Festival in 2016/17 and has been given the status of principal sponsor of the event. While many more donations are made, other specific tourism sector donations include $22,000 to the New Year’s Eve event and $3,000 each to Wine Week and FOOD Week. Council also runs its own events for Mayoral Receptions, Citizenship Ceremonies, Carols by Candlelight and Australia Day activities.
Image and Reputation	The region’s reputation is developed and enhanced by the activities Council undertakes. This area is broader than the role Council has in supporting the tourism industry and extends to the activities Council offers in other economic development activities including through the $110,000 annual allocation to the Jobs Creation Strategy actions.
Stakeholders	Federal Government, NSW government through its tourism arm, Destination NSW, tourism sector entities including Brand Orange, Orange Region Vignerons Association, accommodation sector, other tourism operators are all stakeholders.

Councillors have the opportunity to ask questions of the General Manager throughout Council and Committee meetings. While many questions asked can be answered at the meeting, or via a memo circulated to Councillors after the meeting, some questions require further action.